ByHow to Cancel Your Oakley Order With the Help of DoNotPay
Shopping for glasses online has become an increasingly popular way to buy eyewear. There are thousands of brands to choose from online and some of them do not even require a current prescription. Shopping for glasses online is a great way to save money on prescription glasses and explore more offerings beyond your local eyewear shop. Oakley is just one well-known eyewear brand that makes prescription and nonprescription glasses and sunglasses.
There are many reasons that you may need to cancel your recent Oakley order. It may be because you ordered the wrong type of lenses, the wrong frames, or you simply had a change of heart about your purchase. This DoNotPay guide will walk you through what you need to know about , as well as offer an alternative to trying to do it on your own.
About Oakley's Cancellation Policy
is known for its great quality and affordable prices, but if you recently ordered a pair of glasses or received an Oakley order that is incorrect, you may be wondering how to return your order for a refund or if you can get a free replacement pair. If you received an Oakley order that needs to be modified, Oakley offers:
- A free one-time change in frame color, lens color, glasses style, or prescription within 60 days of your purchase
- A two-year replacement warranty from the time of purchase that covers peeling, crazing, and manufacturer's defects
- A one-time scratch warranty caused by routine wear
However, if you made a mistake on your order and want to cancel it before it is shipped, Oakley offers the following information:
- A full credit will be issued to customers who cancel their order prior to lens processing.
- Orders can't be canceled after the lenses have been created.
- Glasses can be returned for a full refund within 30 days of your purchase.
How Do I Cancel an Oakley Order on My Own?
If you have recently bought Oakley glasses online and you need to cancel your order, either because you no longer want the product or because you believe you made an error on your order, there are a few ways to for a full refund. They include:
| Online | Log into your Oakley account and select Cancel Order if your lenses have yet to be processed. |
| By phone | Oakley customer service can be reached at 1-800-525-4334. |
| By email | You can email Oakley Customer Care directly at standardissue@oakley.com. |
If you have already received your order and you wish to exchange them or return them for a full refund, you can initiate the return process by filling out this return form on the Oakley website.
Once you have placed an order for glasses, your window for cancellation shrinks very quickly.
Trying to contact Oakley customer service by phone can result in an extended hold time and reaching out via email will inevitably take too long. With DoNotPay's Cancel Anything products, this process can be significantly simplified. All you have to do is provide us with a little information and we can take it from there. We will make sure your Oakley order is successfully canceled and you receive a full refund for your purchase. Just follow the steps below to get started.
DoNotPay Can Help
If you need to cancel your Oakley order but you aren't sure how to do it, or if you believe that Oakley owes you a refund for an order you wish to return, DoNotPay can get you going in just 3 simple steps.
- Search for the Cancel Anything product on DoNotPay.
- Enter the name of the company you need to cancel your order/payment with.
- Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.
Once you submit the details, we'll work on generating a cancel request for you.
What Else Can DoNotPay Do?
There is no need to take the extra steps to cancel an order you no longer want. With DoNotPay, you can skip waiting on hold with customer service by letting us cancel your unwanted orders on your behalf. No unnecessary steps, no extra hassle. We can help you cancel orders with merchants such as:
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