How to Get MLGW Bill Payment Assistance

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How to Get MLGW Bill Payment Assistance

Do you need help paying MLGW bills? The Memphis Light, Gas, and Water (MLGW) is a municipal public utility founded in 1939 and serves Memphis City and Shelby County, Tennessee. In 2021, MLGW allowed its customers to apply to receive up to $650 million in .

Not every MLGW customer can be able to pay the MLGW bill due to different reasons and circumstances. Fortunately, customers struggling to pay bills can seek assistance from the utility company to help pay the electric bills.

Unfortunately, since thousands of MLGW customers need help with MLGW bill payments, applying for assistance is not always an easy process. The process is slower, overwhelming, and not always a guaranteed success.

On the bright side, with DoNotPay, you can get quick and convenient help paying MLGW bills. Check out this guide on how to get MLGW bill payment assistance.

Understanding Your MLGW Bill

Unfortunately, one of the reasons some MLGW customers find it hard to pay the bills is the failure to understand the bill. contains the charges for sewer, fire protection, and solid waste disposal services.

However, these services are provided by Shelby County and the City of Memphis, and not MLGW. In addition, the MLGW bill combines the Purchase Gas Adjustment (PGA) charges and the base rate charges as one single charge.

Checking your MLGW bill is crucial to spot or avoid weird and unexpected charges that may make it hard for you to pay your bills.

Organizations and Programs That Can Help With MLGW Bills

via several programs, including:

The Extended Payment PlanIt helps to establish a payment plan for the customer. This way, they can clear past due bills in addition to their current payments.
The Net Date Due ProgramThis is ideal for individuals on fixed incomes, for example, a person receiving only one check a month (like SSI) or a senior living on a pension check.
The MLGW On TrackThis resource focuses on providing financial management, social services, and education to the needy instead of acting as financial assistance.
Plus-1 ProgramThis provides struggling customers with hardship, one-time utility bill assistance as well as cash grants.

You can contact MLGW directly to seek directions on assistance programs or how to help finance your MLGW bill payment.

Ask For an Extension Date for Your MLGW Bill

Are you having trouble paying your MLGW bill? Users facing hardship may request an extension of their current bill's due date. However, this is subject to certain criteria that the customers have to meet.

Contact MLGW's Customer Care Center by calling 544-MLGW (6549) or visiting to sign up via My Account.

DoNotPay can also help you request an extension for your MLGW bill. DoNotPay will generate an extension letter and send it to the utility company on your behalf.

Ask For a Waiver on Late Fees for MLGW Bills

Besides asking for an extension of your MLGW bill payment, DoNotPay can also help you ask for a waiver on your MLGW late fees. To do this, DNP will send a waiver letter to MLGW to ask for your late fees to be waived. Alternative ways to ask for a waiver on your late MLGW fees include:

  1. Call the customer care center
  2. Talk to your lawyer
  3. Write a letter to MLGW
  4. Visit their offices in person
  5. Talk to your financial advisor.

How to Negotiate the MLGW Bill on Your Own

Though overwhelming, you may choose to negotiate or request MLGW bill payment assistance on your own. If you come from a low-income household, you can talk to a consumer rights advisor in case they pay insurance rates for select items not covered by insurance.

You may also ask for a discount or a payment plan to help clear the bill. Another alternative will be to apply for a loan to clear the MLGW bill.

How to Get MLGW Bill Payment Assistance With DoNotPay's Help

DoNotPay is the perfect solution for sorting out overwhelming bills. If you want to negotiate or lower your MLGW bills, DNP has got you covered in a few easy steps;

  1. Go to the Negotiate Bills product on DoNotPay.
  2. Choose whether you want us to call and negotiate your bill for you or send a bill negotiation letter on your behalf.
  3. Provide the details that will help us negotiate your bill including the company name and how much your current plan costs.
  4. Enter your contact information, including email, address, and phone number.

Sign up with DoNotPay to request an extension date for your current MLGW bill.

Why Use DoNotPay to Get MLGW Bill Payment Assistance?

  • Easy: You don't have to spend lots of effort in attempting to negotiate and solve such issues.
  • Fast: DoNotPay spends less time on your behalf when dealing with MLGW
  • Successful: Rest assured, DNP makes a strong case on your behalf, increasing your chances of getting help with your MLGW bill.

DoNotPay Can Help You Across All Platforms

Besides helping you with overwhelming MLGW bills, DoNotPay can also help you to:

What Else Can DoNotPay Do?

DoNotPay provides universal services apart from assisting clients in getting help with bills. Here is how DNP can also help you:

If you want help paying less MLGW bill, you can rely on DNP for expert aid. Sign up with DoNotPay to get fast and effective MLGW bill payment assistance!

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