How to Easily Get Help With Your Internet Bill

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How to Easily Get Help With Your Internet Bill

The Internet has become an essential service for modern life, but it can get expensive. If you'd like to save money, there are several ways to get . From asking for a short-term payment plan to negotiating with your internet company to lower your rate, you have plenty of options.

If you'd like to negotiate for a lower internet bill, DoNotPay can help. Whether you're looking for a permanent reduction of your rate or some extra time to make your payment, here's what you should know about .

How to Ask for an Extension on Your Internet Bill

If you're coming up on your internet bill due date and know you won't be able to pay, it's best to contact your internet company ahead of time. If you can't pay provider may be willing to set up a payment arrangement. Each company will have its own process. Your options with Verizon Fios are detailed here.

Verizon offers two options for customers who are having difficulty with their bills. You can either:

  • Reschedule your payment for another date.
  • Split up your payment over two different dates.

Setting up a payment arrangement is fairly straightforward and can be done either through your My Verizon account online or on the My Fios app.


  1. Log in to your account.
  2. Go to "Billing."
  3. Click "Payment Arrangements."
  4. Click "Schedule Payment Arrangement."

On Mobile:

  1. Sign in.
  2. Select "Bill" on your dashboard.
  3. Tap "Options."
  4. Tap "Make a payment arrangement."

Payment arrangements can help you keep your account in good standing so you can avoid having your service shut off or being charged a late fee.

How to Ask for a Late Fee Waiver on Your Internet Bill

If your internet bill payment is already late, you were probably charged a late fee. In many cases, your internet company may be willing to waive this fee if you ask, especially if it's your first time missing a payment. Most companies offer multiple ways to contact customer service, but you'll usually get the best results by calling. When you speak to a representative, emphasize your history of being a good customer and that your late payment was a one-time problem.

How to Lower Your Internet Bill on Your Own

Whether you're regularly having trouble with your payments or you're simply looking to save money, there are a few different things you can try to reduce the amount you need to pay for your internet service.

Switch to a Slower SpeedMany households have no problem with internet speeds in the range of 50 to 100 Mbps. If your plan gives you faster internet than this, downgrading to a slower speed can save you money without impacting your ability to perform the activities you want or need to do online.
Buy Your Own RouterWith most internet plans, you're also paying a monthly rental charge for your router. In the long run, buying a router on your own and eliminating the rental fee from your bill might save you money.
Bundle with other services.If you also have cable TV or home phone service, you may be able to reduce your total bill by switching to a combined plan through one internet service provider.
Comparison shop and negotiate.Calling your internet service provider directly and asking for a lower rate isn't guaranteed to succeed, but it often does. If there are multiple internet providers in your area, compare to see if you can get a better price elsewhere. Many companies offer discounts for new customers that will give you a better rate than what you pay at a company you've been with for a while. You can use this information as leverage when speaking to your existing company, or switch when providers for a better deal.

Easily Reduce Your Internet Bill With DoNotPay

Negotiating for lower bills is often a great way to save money, but doing this can be stressful and intimidating. With DoNotPay's fast, easy and successful bill negotiation product, we'll do all the hard work for you. DoNotPay helps you get the savings you're looking for without the hassle of negotiation.

DoNotPay can help lower your bills:

  1. Go to the Negotiate Bills product on DoNotPay.

  2. Choose whether you want us to call and negotiate your bill for you or send a bill negotiation letter on your behalf.

  3. Provide the details that will help us negotiate your bill including the company name and how much your current plan costs.

  4. Enter your contact information, including email, address, and phone number.

That's it! DoNotPay will fight for a lower bill for you.

DoNotPay Helps With Your Bills From All Companies

DoNotPay works with all companies, so we can help you with all of your bills, whether that means finding resources to help cover your expenses or negotiating for a reduced rate. Some bills DoNotPay can help with include:

What Else Does DoNotPay Do?

Helping you get bill assistance is just one of the many things DoNotPay does. DoNotPay also helps you solve social and issues such as:

If you're looking for ways to reduce your internet bill, contact DoNotPay today!

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