How to Get LADWP Bill Assistance in a Flash

According to Cision, 54 percent of Americans live paycheck to paycheck, with 21 percent struggling to pay their bills. Utilities are one area where consumers can find themselves particularly struggling, as failure to pay water or power bills can result in losing these vital services.

Customers of the Los Angeles Department of Water and Power are no different from others around the country and may find themselves needing on occasion. Getting help paying your electric bill or water bill can often be a challenge or at least a hassle, but with DoNotPay, things have now gotten a whole lot simpler.

Let's take a look at some different ways you might be able to lower or otherwise get assistance with your LADWP bill.

Check For Errors in Your LADWP Bill

One way to make sure your is as low as possible is to look your bill over carefully. Here are some questions to keep in mind:

Does the meter reading on the bill match what is stated on your meter?
Have you been properly credited for previous payments?
Are you getting all the discounts that you are owed?
Are you getting charged for special services that you don't actually use or need?

The possibility of an error on your bill is always there, and you're the person in the best position to catch it. If you spot something strange, get in touch with LADWP right away for clarification.

Programs That Can Help With Your LADWP Bill

There are many programs that can help low-income individuals save money on their LADWP bill, such as:

EZ-Save Low-Income Customer Assistance Program
Senior Citizen/Disability Lifeline Rate
Life Support Equipment Discount
Low Income Home Energy Assistance Program
Physician Certified Allowance Discount
Customer to Customer Assistance Fund
Serving our Seniors

Ask For an Extension for Your LADWP Bill

LADWP offers ways to make it easier to stay on top of your utility bill. These include payment plans and extensions. Plans come in different types, and you can choose the one that works best for you.

Payment Plan	Details
15% Initial Payment / 6 Months Pay Plan	Up to 6 months to pay delinquent balance The first payment must be paid within seven (7) calendar days 15% of the delinquent balance is required for the first payment
25% Initial Payment / 8 Months Pay Plan	Up to 8 months to pay delinquent balance The first payment must be paid within seven (7) calendar days 25% of the delinquent balance is required for the first payment
Payment Extension	Allows you to request a short, additional period to pay what is owed in full Extends the current balance due date to the next meter read date, which is two days before the date of the next bill
10% Initial Payment / 12 Months Pay Plan	Only available for Low Income and Lifeline Rate customers First payment must be paid within seven (7) calendar days Receive up to 12 months to pay delinquent balance 10% of the delinquent balance is required for the first payment

Customers must meet the following criteria before they are eligible for a payment plan:

Not enrolled in Automatic Payment Service (cancel before creating plan)
Not have a negative balance.
Not currently have an active Pay Plan or Payment Arrangement
No combination of commercial and residential service addresses on the account

Ask For a Waiver on Late Fees for Your LADWP Bill

In certain situations, you may be able to request a waiver on late fees for your water and light bill. There are different ways in which one can attempt to request this waiver. You might want to consider, for example:

Talking to an LADWP representative in person
Calling customer service at 1-800-DIAL-DWP
Sending a letter so that you have official documentation of your request
Consulting with an attorney

All of these options can take valuable time as you sort through just how to navigate them, however.

How to Negotiate Your LADWP Bill On Your Own

As you can see from the above, there are a number of different ways to save money on your LADWP power bill (or get it paid off) if you know where to look and how to ask. Keeping track of the possibilities can be daunting, however.

As just a small example of the approaches you can take, take a look at this list:

Ask for a discount
Ask for a payment plan
Ask for an extension date for your LADWP bill
Ask for a waiver on late fees for your LADWP bill
Talk to a consumer rights advisor
Apply for a loan
Pay your LADWP bill with your credit card (but be careful about possibly ruining your credit)

Get LADWP Assistance With DoNotPay

The possibilities for dealing with your LADWP bill can easily start to seem overwhelming. Thankfully, DoNotPay is available to make your job much simpler. With DoNotPay, you can get in just a few clicks. All you need to do is the following:

Go to the Negotiate Bills product on DoNotPay.
Choose whether you want us to call and negotiate your bill for you or send a bill negotiation letter on your behalf.
Provide the details that will help us negotiate your bill including the company name and how much your current plan costs.
Enter your contact information, including email, address, and phone number.