Does Kohl's Have a Price Adjustment Policy?

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All You Need to Know About Kohl's Price Adjustment Policy

With its headquarters in Menomonee Falls, WI, Kohl's is a retail company founded by Maxwell Kohl in 1962 and operated by Kohl's Corporation. It has since expanded, becoming the largest department store chain in the United States.

While exploring department store websites, it's quite often that you'll put items in your cart. At one point, you might splurge by clearing your cart to get your hands on your long-awaited favorite products. While the products you've purchased may be lovely, you cannot overlook the guilt of spending incredulous amounts of money. With policy, you can get a partial refund on some items if they go on offer within 14 days of purchase for a lower price.

At DoNotPay, we understand that you may not have the time to check daily sales, but we can help you make money. In just three quick steps, we can tell you whether or not your purchased item qualifies for a kohl's price adjustment.

Does Kohl's Have a Price Adjustment Policy?

Yes. You're eligible for if:

  1. You bought the item in-store. You'll need to visit the nearest Kohl's store to claim a price adjustment.
  2. For online purchases at, you can either visit your local store or chat with an associate using the "Ask Us" button on Kohl's price adjustment webpage.

Kohl's Price Adjustment Policy Details

The following are conditions your situation must meet to be eligible for a Kohl's price adjustment:

  • That you either bought the item at a regular price or on sale.
  • That you have the sale receipt (it must be dated)
  • The goods you bought were reduced to below your purchase price within 14 days of the purchase date.
  • The purchased item is not an excluded product.
  • The item purchased wasn't marked down for clearance.
  • The acquired product wasn't part of the Buy One, Get One (BOGO) deal.
  • The merchandise isn't part of the current BOGO deal.
  • You did not purchase during certain promotional events or before Thanksgiving week and the following week.
  • Any promotion code applied to the original purchase must still be valid during price adjustment to apply it to the sale price.

How Kohl's Price Adjustment Works

After validating your claim and ascertaining that you qualify for a refund, Kohl's will:

  • Refund you through the tender used on the original purchase.
  • You should receive your refund within 7 days. Failure to which you should contact Kohl's customer service.

Other Ways to Save at Kohl's

Part of Kohl's culture is saving. Here are other ways to ensure you save some money when you visit your local Kohl's store or make your next online purchase.

Kohl's cashThis is a special currency you can earn on various Kohl's purchases and redeem during the prescribed redemption period.
Kohl's Black Friday SaleYou can save some money by shopping during the yearly Black Friday sale held during Thanksgiving week.
Stacking Up on Kohl's CouponsKohl's allows you to maximize your savings by combining multiple coupons in the same order.
RebatesYou can earn some cashback using the promotional incentive of mail-in rebates.
Sign Up for Kohl's EmailsThis is a low effort way to get 15% off your next purchase. Plus more savings with the notifications you'll receive on sales and promo codes.
RewardsYou earn 5% back of your purchase amount in Kohl's cash, which can be redeemed within a specified period.
Price MatchingKohl's will match competitors' prices.
Free ShippingFor purchase at least $75 and free in-store pickup for online orders.
Kohl's CardFor frequent shoppers, you can save 35% off your first card purchase, plus additional exclusive discounts for cardholders.

A little dive into the internet can get you an endless list of how you can save on your Kohl's purchases. With DoNotPay's Find the Best Deals product, you can get us to search the whole marketplace for the best deals on an item you intend to buy. Additionally, our Deals and Coupons product is your one-stop place to find all coupons and promo codes applicable at Kohls and other retail stores, such as Amazon, Lowe's, or Nordstrom.

What Other Discount Policies Does Kohl Offer?

In addition to Kohl's price match and price adjustment policies, Kohl also offers:

  1. Service member (Military) Discounts: 15%-off coupon on Mondays for service members.
  2. Educator and School Staff Coupon
  3. Age-Specific Coupons: 15%-off coupon on Wednesday for Kohl's customers aged 60 or above.

How to Request a Kohl's Price Adjustment on Your Own

If you purchased anything at Kohl's at a higher price, Kohl's could ensure you benefit from the sale with a price adjustment. How you'll go about asking for a refund depends on whether you made your purchase online or in-store.

For Online Purchases

If you did your shopping at, you can request a price adjustment by either chatting with a customer service agent or using the "Ask Us" button at the bottom of Kohl's website. You can also speak to a customer service agent at a Kohl's store.

For In-Store Purchases

This includes online orders to be picked up in-store. You'll be required to bring the purchase receipt to the customer service desk at a local Kohl's store to ask for a price adjustment.

Ensure to submit your price adjustment request within 14 days from the purchase date, else it won't be considered.

The process for DIY involves a lot of dedicated time searching for price adjustment openings and claiming them, all within the set timeline. For most people, this is the time and push they don't have.

Request Your Kohl's Price Adjustment With the Help of DoNotPay

DoNotPay offers you a fast, easy and effective way to get a refund from Kohl's. If you want to take advantage of their price adjustment service but don't know where to start, here are three easy steps to guide you:

  1. Search for Price Adjustment on DoNotPay and select the product.

  2. Select whether you were charged more than the advertised price or if you believe you are eligible for a price adjustment.

  3. Provide the name of the product you purchased so we can see if it qualifies for a price adjustment. If you believe your desired item is qualified for a price adjustment, we'll double-check for you.

And that's it! DoNotPay will send a letter to the company notifying the staff of the or Terms of Service violation and demanding a refund for the amount you were overcharged. You should hear back from the company within two weeks!

Get Refund at Any Retail Shop Easily With DoNotPay

We know that you have a couple of favorite stores and online merchants where you do your shopping. Impressively, our product can function the same way no matter the store. Check price match and adjustment policies from:

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