How Can JCPenny's Price Match Policy Save You Money

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How Can JCPenny's Price Match Policy Save You Money

JCPenney is a well-known department store with a strong online presence. One advantage of shopping at JCPenney is its .

If you're not familiar with a company's price match policies, making sure that you meet all the requirements to get your discount or refund can be a real challenge. That's why it's always a good idea to let DoNotPay help make sure that you get everything that you've earned when it comes to price matches, whether from JCPenney or many other stores.

Does JCPenney Price Match?

Yes, JCPenney offers what they call their "Lowest Price Guarantee Policy." This policy states that if a customer finds a lower, currently-advertised price within 14 days of purchase, they can notify JC Penney of the ad to be refunded the difference. The basics of JCPenney's policy are as follows:

Price MatchYes
Time-Frame14 days
Price MatchesAny retailer excluding marketplaces, third-party sellers such as deal websites, and auctions.
Where To RedeemIn-store or by phone (for online purchases)
  • JCPenney Salon Services
  • The Salon by InStyle Salon Services
  • Optical
  • Portrait
  • In-Home Custom Window
  • Treatments or Services
  • Purchases in Alaska and Puerto Rico

JC Penney Price Match Policy Details

If you make a purchase at a JCPenney store or online and find a better advertised price within 14 days, you can notify JCPenney of the advertised deal that you found in order to be refunded the difference between your purchase price and the better price. Keep in mind that the Lowest Price Guarantee does not apply to:

  • JCPenney Salon Services /The Salon by InStyle Salon Services
  • Optical
  • Portrait
  • In-Home Custom Window Treatments or Services
  • Purchases made in Alaska or Puerto Rico
  • Marketplaces, third-party sellers such as deal websites, and auctions
  • clearance pricing or online coupons

How To Redeem Your JCPenney Price Match

If you would like to claim your JCPenney price match, your route will vary depending on whether you made your original purchase in-store or online. Let's look at what you need to do for each scenario.


To claim a price match on an item that you bought in-store, you'll need to bring the advertisement for the better deal that you spotted to the store within 14 days in order to receive your refund for the difference. If you don't have a lot of spare time to return to the store, keep in mind that DoNotPay may be able to make your life easier.


For online purchases, you can request that JCPenney process your refund under their Lowest Price Guarantee Policy by calling Customer Care at 1-800-322-1189. If you call Customer Care, the associate assisting you must be able to access the price in a valid online ad in order to process your refund.

Of course, calling customer service often requires waiting on hold and navigating annoying phone trees. Wouldn't it be great if there were an alternative?

How To Get Your JCPenney Price Match With DoNotPay

As it turns out, there is actually an alternative for dealing with – and it's one that's sure to make your life easier.

The alternative we're talking about is none other than DoNotPay. DoNotPay can assist you in navigating your JC Penney price match with little effort on your part. Just complete the following steps to get started:

  1. Search for Price Match on DoNotPay and select the product.
  2. Select whether you were charged more than the advertised price or if you believe you are eligible for a price match.
  3. Provide the name of the product you purchased so we can see if it qualifies for a price adjustment. If you believe your desired item is qualified for a price match, we'll double-check for you.

There's also a whole world of other companies and products that DoNotPay can help you get the best deals from. From nabbing coupons to picking out the best promo codes and discounts, DoNotPay can help you save money in many different ways. And it can do so quickly and easily, with minimal effort on your part.

How Else Can DoNotPay Help?

The better question might actually be, how can DoNotPay not help? For starters, it can help you deal with price matches not just from JC Penney but from a variety of other companies as well. It can serve as your advocate in requiring companies to stick to their price matching policies, which can be especially helpful if you feel that you've been getting the runaround. If you have questions about price matching from any of the following companies, for example, DoNotPay is here to get them answered:

TargetBest BuyWalmart
Home Depot AmazonCostco
Kohl'sNordstrom Lowe's

Why Use DoNotPay for JCPenney Price Matches?

DoNotPay is your one-stop shop for many of you consumers and basic needs. It can help you navigate life's annoying bureaucracy and save money in all sorts of ways. DoNotPay is a fast way of getting things done, like:

Check out DoNotPay today to see all the ways in which it can improve your life.

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