How to Delete The RealReal Account

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How to Delete Your Account with The RealReal

The RealReal is a clever marketplace for new and vintage designer items. Unlike other marketplace sites, they do 100% of the preparing, photographing, marketing, and pricing to get the best possible sale for every item. They accept a wide range of brands and products that you can sell items ranging from a new pair of sneakers to furniture found in your grandmother's attic.

But here's the thing: Once you sell your available designer items, you're done. Most people have a shortlist of items that will sell on The RealReal. The money is great, the experience is acclaimed, but your sales are over and so, too, should your account be. When you're done selling with The RealReal, the smart next step is toto protect your personal and financial information and keep your digital records clean. If you run into technical or login difficulties with deleting your account with The RealReal, DoNotPay is here to help.

How to Delete Your RealReal Account On Your Own

Delete RealReal Account by Email


The most common way to account is to send an email to Title your email "Delete Account" or something similar so it's clear what you are asking right away.

In the body of the email request that your account be deleted. You may be asked in an email exchange to prove you own the account, especially if your primary email is not the same one as your account was created with. Confirm you want to delete the account and wait to see if the RealReal admin completes the process.

Delete RealReal Account by Phone

  • 855-435-5893
  • 9AM to 5PM PST

You can also call in to have your TheRealReal account deleted via phone support customer service. Be aware, however, phone support is only available between 9AM and 5PM PST on business days, and not at all on weekends. Be prepared to verify account ownership over the phone and confirm that you want to delete your account.

Can I Delete With — A Summary

Live ChatNo

Why You Might Have Trouble Deleting Your RealReal Account

The trouble with brands that do not offer automated account deletion is that the admins may not respond promptly or choose to delete your account. Working with customer service, you may need to wait while your case is escalated to a manager or your account is verified to belong to you.

Be careful. If you no longer have access to the email address you made the account with, they may not be inclined to delete your account communicating through another email. You may also need to provide information regarding your last transactions (purchases and sales) and even the financial data attached to the account to prove your ownership.

Wait, I Want to Recover My Account with The RealReal Instead

Can't access your The RealReal account? You may not need to delete the account and make a new one to regain access. If you lost your account email, forgot your password, or are locked out for some reason, DoNotPay can help you restore account access as well as delete the account, based on your preferences.

  1. Reset My Password
  2. Appeal a Banned Account
  3. Manage Paid Service Subscriptions
  4. Stop Getting SPAM Mail

Deleting Your The RealReal Account with the Help of DoNotPay

The RealReal only has one way to delete your account - by logging through customer service requests, identity confirmation, and verification of intent. If you don't have time for this hassle, we completely understand. That's why DoNotPay developed the Delete Old Accounts service, to make it easy to cut through the red tape and retrieve your personal data from unused accounts before it becomes hacker-bait.

Let us delete your The RealReal account for you so you can focus on other important items on your to-do list. Just share what information is needed to verify your account ownership and we'll make sure your RealReal account is deleted in a timely fashion.

How to Delete Old Accounts Using DoNotPay:

If you want to delete old accounts but don't know where to start, DoNotPay has you covered in 7 easy steps:

  1. Go to Delete Old Accounts product on DoNotPay.

  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.

  3. Tell us more about your account, including usernames and associated emails / phone numbers.

  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

  5. Upload photographic evidence if you have any that can help prove your account ownership.

  6. Enter any last known or previously used passwords.

  7. Enter your contact information and submit the task!

DoNotPay Works Across All Accounts with the Click of a Button

Looking to keep your digital records tidy and cyber-secure? DoNotPay can help you delete accounts with any brand or service across the internet, even if you can no longer log into or access the accounts directly. We'll get your information off the servers and safe from rogue data theft.

What Else Can DoNotPay Do?

Looking for more ways to skip the customer service line and get your to-do list finished? DoNotPay offers dozens of online services that can do just that. Explore our many products to find other ways we can make your life easier, improve your cybersecurity, and save you money this year.


The RealReal may be a great marketplace, but most people don't use it for more than a few sales and purchases. If you are done with your The RealReal account, DoNotPay can take care of the customer service steps needed to cleanly delete your account and remove your data from The RealReal servers.

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