How to Delete Your Best Buy Account and Erase Your Data

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How to Delete Your Best Buy Account Without the Hassle

When you make an order through Best Buy, it makes sense to make an account. Best Buy promotes its customer accounts as providing personalization through your purchase history. But how long do you really need to keep your purchase history? If you are not a regular Best Buy customer, a personalized experience doesn't hold much value for you. But clean digital records do.

Old accounts in your name are bait for hackers who troll for personal information, credit card numbers, and identity theft opportunities. This is especially true for accounts you can no longer access because you forgot the password or lost the original email the account was created with. By deleting old accounts, you can improve your personal cybersecurity and even clear up your inbox. If on request, DoNotPay can help.

Best Buy Doesn't Want to Delete Your Account

Best Buy does not want to lose your account, even if you're not using it and only shopped at Best Buy once. To, you will need to first request that your account be deleted, then respond to inquiries to prove your identity connected to the account, then have the account deletion approved.

That's a lot of trouble for an electronics shopping account. But wait, there's more. Best Buy also won't clear certain aspects of your account without further effort and spending time on the phone with customer service, insisting that they close every aspect of your Best Buy account.

How to Delete Your Best Buy Account On Your Own

Call Best Buy's Customer Service Line

  • 1-888-237-8289
  • 1-888-BEST BUY

If you're in a hurry, the best way to speed up your Best Buy account deletion is by calling their customer service line. Have plenty of personal information on-hand because they will ask you to read it off or email it during the phone call.

Email Best Buy Customer Service


For a slower but more leisurely account deletion, try emailing the Best Buy customer service address. A customer service representative should get in contact with you in the next one to three business days requesting information to verify your identity before they close your account.

Request Help on the Best Buy Forum


Best Buy also has a customer service forum where you can request support from one of the customer service admins.

Contact Best Buy Live Chat

Best buy sometimes offers live chat support, but its availability is not consistent and there may not be a chatbot available to take your message after hours.

Delete Best Buy Account by Mail

  • 7601 Penn Ave S,
  • Minneapolis, MN 5542

Best Buy also accepts account deletion requests by mail. They will send you a confirmation email within 14 business days of receiving your letter.

Can I Delete With? — A Summary

Live ChatMaybe

Convincing Best Buy You Want to Delete Your Account

Best Buy makes account deletion a 2-step process so they can confirm your identity and reduce the number of people who close their accounts. Once you request an account deletion, you will need to go through several steps to prove your identity and that you are serious about closing your account. This adds one more layer of hassle and up to an hour more in contact with Best Buy before your account can be closed.

Closing Out of Best Buy Account Extras

Once you have proven your identity and double-confirmed that you want your Best Buy account deleted, there may still be elements of your account still active.

Best Buy will Not Delete:

  • Best Buy Credit Card
  • My Best Buy Program Membership
  • Total Tech Support Membership
  • Geek Squad Protection Plans
  • In-Progress Orders, Purchases, and Service Transactions.

You will need to go through the process again to cancel each of these items, and Best Buy does not confirm that they are willing to close any of these account types, services, or peripherals.

Reasons to Delete Your Best Buy Account

  1. You are Getting SPAM Mail from Best Buy
  2. You No Longer Shop at Best Buy
  3. You are Dissatisfied with Best Buy
  4. You are Simplifying Your Online Accounts
  5. You are deleting accounts for someone who is deceased
  6. You are improving your cybersecurity profile

Why You Might Have Trouble Deleting Your Best Buy Account

  • Lost your Original Email Address
  • Forgot Your Best Buy Password
  • Best Buy Doesn't Accept Your Proof of Identity
  • Best Buy Leaves Parts of Your Account Active

Wait, I Want to Recover my Best Buy Account Instead

Do you want to restore your Best Buy account instead of deleting it? Many people think that deleting an account is the best way to recover from losing your account or email. This isn't true. You can restore your account even if you don't have access to your recovery email, unlock a locked account, and manage your subscriptions. What doesn't work through Best Buy customer service and self-help tools, DoNotPay can help you with.

Deleting Your Best Buy Account with the help of DoNotPay

If you need to delete or manage your Best Buy account and Best Buy cannot help you, DoNotPay can. We offer a variety of account management products to make your life easier and clean up your virtual accounts. As an online service, we know how to work with customer service and corporate administration to push the actions you need even when customer-available methods have not succeeded.

How to Delete Old Accounts Using DoNotPay:

If you want to delete old accounts but don't know where to start, DoNotPay has you covered in 7 easy steps:

  1. Go to Delete Old Accounts product on DoNotPay.
  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.
  3. Tell us more about your account, including usernames and associated emails / phone numbers.
  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.
  5. Upload photographic evidence if you have any that can help prove your account ownership.
  6. Enter any last known or previously used passwords.
  7. Enter your contact information and submit the task!

DoNotPay Works across All Accounts with the Click of a Button

Best Buy is one of the toughest accounts to get deleted. If you have lost passwords, emails, or are just cleaning up your digital accounts for better cybersecurity, DoNotPay can help.

What Else Can DoNotPay Do?

DoNotPay has many services to help make your life easier and more affordable. Here are a few other things we can do to save you some time and hassle this year.

When Best Buy won't delete your account, DoNotPay can help. Let us handle customer service and the hassle of proving you really want to delete your account so you don't have to.

Want your issue solved now?