How to Cancel Your Domino’s Order in 3 Easy Steps

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How to Cancel Your Domino’s Order in 3 Easy Steps

Not every Domino's pizza order was meant to be. There are all sorts of reasons why you might need toimmediately or soon after firing it through the website or app.

Maybe the order was wrong and you need to cancel to remake the order correctly. Or maybe your plans suddenly changed and pizza doesn't play a role in your evening anymore. Perhaps you entered the wrong delivery address or realized your pizza order will trigger an allergy in the group. Whatever the reason, we all know that sense of panic when we realize we've gotta cancel the pizza order.

Is it baking already? Will they even let you cancel it? Fortunately, DoNotPay is here to help.

How To Cancel A Domino's Order

Here are 3 different ways to cancel a Domino's order:

Cancel a Domino's Order Through the App

The most straightforward way to cancel a Domino's order is through the mobile app. Start with an installed Domino's order and log into the account you used to make the order. Delete the order through the app's chatbot on the orders page.

  1. Download and log into the Domino's App.
  • Use the same account you made the order with.
  1. Navigate to My Orders.
  • Select the recent active order.
  • Select Cancel on the Order Status page.
  1. Select the "Customer Care" chatbot interface.
  • Type "Cancel My Order" and submit.

Cancel a Domino's Order Online

The online website version is less recommended and may be less reliable in reaching the store in time.

  1. Log Into the Domino's website.
  2. Navigate to My Orders.
  3. Examine the Order Status of your most recent order.
  4. Select 'Cancel' from the live order.

Cancel a Domino's Order Over the Phone

Interestingly, the most reliable way to cancel a Domino's pizza order is to call your local shop. If you call the restaurant and tell them which order to cancel, they'll usually scrap it for you unless the pizza is already on the road with a driver.

  1. Look up the shop you ordered from.
  2. Call their local number.
  3. Give your name and ask to cancel your order.

If you need to contact Domino’s customer service, here are ways you can contact them:

Customer care number:(734) 930-3030
Domino’s emailCustomer Care
Domino’s contact formContact Form
Domino's World Resource Center30 Frank Lloyd Wright Drive

Ann Arbor, Michigan 48105

Potential Problems When Canceling a Domino's Order

What problems might you run into when trying to cancel a Domino's order? The most likely, if you delay your cancellation, is that the pizza is already on the road. It is less likely that you will receive a cancellation or a refund if the pizza makes it to your house before you can cancel.

You may also find that Domino's is experiencing technical difficulties. The app and website do not always work, which means you will have to call the store directly to cancel your order.

How to Request a Refund From Domino's for a Canceled Order

What if you canceled the order but still got charged? What if your pizza never showed up but you got charged? You can request a refund through the credit card company for services not rendered. Simply let the credit card company know that the charge from Domino's is not legitimate and they will - most likely - refund you the money. If your Domino's is on the level, they will confirm that your order was never completed or delivered.

If you need help, DoNotPay can help you tackle chargebacks for however much you didn't mean to spend on pizza that never arrived.

Use DoNotPay to Help Cancel a Domino's Order

When you need to get a company's attention fast, a programmatically generated demand letter can do the trick. DoNotPay will let Domino's know under no uncertain terms that your order is to be canceled and you are not to be charged for services not rendered. If you need a firm virtual or printed letter sent to Domino's regarding a current order, or order they falsely charged you for, DoNotPay is here to help with the Cancel Anything product.

Here's how Cancel Anything works:

  1. Search for the Cancel Anything product on DoNotPay.
  2. Enter the name of the company you need to cancel your order/payment with.
  3. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.

Once you submit the details, we'll work on generating a cancel request for you.

Cancel Anything, Any Time, With DoNotPay

Pizza orders aren’t the only thing DoNotPay can cancel for you. DoNotPay can also teach you:

What Else Can DoNotPay Do?

DoNotPay can do more than just cancel that accidental pizza order. Our dozens of tools and products are designed to help make your life easier in big and little ways with the click of a button. Whether you need to file an insurance claim or fax a document (even though you've never seen a fax machine), DoNotPay has you covered. Here are just a few more ways we can save you time and money this year.

Join DoNotPay today!

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