How to Cancel a Gift Card Order on Amazon

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How to Cancel a Gift Card Order on Amazon Easily

With online shopping available for all manner of purchases these days, it can be difficult to know what kind of gift to buy someone. When in doubt, an Amazon gift card makes a great birthday present or reward in lieu of a specific item. However, situations may arise where you find yourself second-guessing your gift card purchase after the fact and you may be left wondering if you will be able to cancel your Amazon gift card.

Perhaps you thought of a different gift idea or you bought the gift card by mistake. Maybe you paid for the incorrect gift card amount. Whatever your reasons, if you bought an Amazon gift card that you now wish to cancel, you may be curious if you can get a refund for it. This DoNotPay guide will help you understand Amazon's gift card policy, plus offer an alternative to trying to on your own.

About Amazon Gift Card Cancellation Policies

The policy clearly states that most gift card orders cannot be refunded. This is to help protect both customers and themselves from fraudulent gift card returns. In fact, most online retailers have a policy in place that prevents customers from getting refunded for gift card purchases.

Unfortunately, lost or unwanted gift cards are not eligible for any kind of refund or replacement. However, there are a few instances where you may be able to get a refund on an Amazon gift card. They include:

  1. If a physical gift card was ordered and shipped to a recipient besides yourself, you may be able to cancel that order and receive a refund if it was not yet shipped.
  2. If your reason for needing a refund on a purchased gift card is protected by the law

The latter reason may be left up to the discretion of the Amazon customer service agent you speak to regarding canceling your gift card, but having DoNotPay on your side can help you build a stronger case.

Can I Cancel an Amazon Gift Card Order on My Own?

If you believe your is eligible for cancellation and a refund, you will probably need to reach out to Amazon customer service for more information. However, if you purchased a gift card that has not yet been delivered to the recipient and you need to cancel and receive a refund, there are multiple ways to do so:

OnlineLog into your account either from the desktop website or mobile app. Go to Orders, then find your recent gift card order. If your order has yet to be delivered, you will still be given an option to cancel it.
ChatFrom the Amazon website, you can chat directly with a customer service agent regarding canceling your gift card order.
By phoneAmazon customer service can be reached at 1-206-508-4051.

Contacting Amazon customer service by phone often results in long hold times and trying to get an agent over chat can be time-consuming as well. Because trying to get a refund on a gift card is not a very simple task, you may find you have an easier time if you enlist some help from a professional. That's where DoNotPay comes in. With our Cancel Anything product, we can help you understand more about your refund eligibility and increase your odds of a favorable outcome. Just follow the simple steps below.

DoNotPay Can Help

If you are wondering whether your Amazon gift card order is eligible for a refund and you don't have the time to reach out to Amazon customer service, DoNotPay can do the work for you. Just follow these three easy steps to get started:

  1. Search for the Cancel Anything product on DoNotPay.

  2. Enter the name of the company you need to cancel your order/payment with.

  3. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.

Once you submit the details, we'll work on generating a cancel request for you.

What Else Can DoNotPay Do?

You can cancel almost any order from any business easily and successfully with DoNotPay's Cancel Anything product. We can also help you if you believe a company is wrongfully withholding your refund. DoNotPay has helped our customers get refunds and cancel orders with hundreds of companies, including:

DoNotPay has been helping our customers simplify their lives for years, with products designed to take the hard work out of everyday issues. From paying parking tickets to finding representation in court, DoNotPay can help you find a solution to your problems. We can even help you:

Sign up for DoNotPay today to get started.

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