How to Cancel a Hotel Chocolate Velvetiser Subscription Easily

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Cancel Your Hotel Chocolat Velvetiser Subscription in 3 Easy Steps

Do you want to end your Hotel Chocolat Velvetiser Subscription? Cancelling your subscription can be frustrating and time-consuming, but it doesn't have to be. DoNotPay can help by for you, so you don't have to waste any time.

Let's explore ways to cancel your subscription on your own, and how DoNotPay can make it easier for you.

What is the Hotel Chocolat Velvetiser Subscription Cancellation Policy?

According to the company's Terms of Service, there are several ways to cancel your subscription. When submitting your cancellation request, the company may ask you to explain your reasoning, but you don't have to provide an answer.

The most important thing to note is that you must cancel your subscription before midnight on the day before your next delivery is due. If you cancel later than that, you'll still be charged for, and will receive, the next month's shipment before your cancellation goes through.

Here are four ways you can .

  1. Cancelling Online

Go to the company's website and click on My Account. When you click on your subscription settings, you'll be given several options. You can:

  • Skip a Month
  • Pause Your Subscription
  • Cancel Your Subscription
  1. Cancelling By Email

To cancel via email, send a request to Provide your name and account number along with your request to cancel your subscription. You should receive a confirmation email within a few business days.

  1. Cancelling By Phone

If you'd like to cancel by phone, call 034 4493 2323. A customer service representative will handle your call, and they should be able to help you cancel your subscription. Make sure you've got your account information handy to pass on to the representative.

  1. Cancelling By Post

To cancel your subscription via the post, send your request to

Customer Services

Hotel Chocolat

Mint House Newark Close

Royston, SG85HL

Make sure you include all of your account information and be sure to send it before your next shipment cycle begins.

Hotel Chocolat Velvetiser Contact Details and Information

WebsiteHotel Chocolat - Luxury Chocolates and Chocolate Gifts
Contact Us FormHotel Chocolat - Contact Us
Contact Us HoursMonday to Friday9.30 am to 6:00 pm
Saturday9:00 am to 2:00 pm
TelephoneOrder Line03444 93 13 13
Customer Service03444 93 23 23
AddressMint House

Newark Close



United Kingdom

Opening TimesMonday to Friday8.30 am – 8:00 pm
Saturday8.30 am – 5:00 pm
Sunday9.00 am – 5:00 pm
Bank9.00 am – 5:00 pm

How to Cancel Your Hotel Chocolat Subscription After the Cooling Off Period

During the cooling-off period, you can cancel your Hotel Chocolat Velvetiser subscription at any time, for any reason.

If you made a one-time order and you'd like to cancel it, your cooling off period ends 14 days after the day you receive your package. If instead, you signed up for a subscription service, your cooling-off period will end 14 days after the day you receive your first delivery.

It's important to note that you need to contact the company during the cooling-off period if you'd like to cancel your subscription or one-time purchase. You can do so via any of the methods listed above, as long as it's within the 14-day window.

Additionally, you have to return your package within 14 days of submitting your cancellation request. You can mail your package to Freepost Hotel Chocolat. Make sure you receive proof of postage and contact the company before you send your package back to them.

Once you've requested a cancellation and you've mailed your package back to the company, you can expect to receive a refund. This will occur within 14 days of the company receiving the package that you returned.

Problems You Can Run Into When Cancelling Your Subscription

If you want to cancel your subscription at Hotel Chocolat Velvetiser, make sure you do not open the package. If the seal is broken, you may waive your right to return and receive a refund.

DoNotPay Can Cancel Your Hotel Chocolat Velvetiser Subscription

DoNotPay can cancel your so you don't have to. If you don't want to waste time cancelling your subscription, let us take care of it for you.

  1. Log-in to DoNotPay and search for the Manage Subscriptions product.

  2. Provide the name of the subscription service you want to cancel.

  3. Provide your account details such as email address and username.

Once you've provided your information, we'll get to work and cancel your subscription quickly. In fact, we'll even work on getting you a refund.

DoNotPay Can Help You Cancel All Kinds of Subscriptions and Services

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