How to Cancel Your Expedia Hotel Reservation in 3 Easy Steps

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How to Cancel an Expedia Hotel Reservation Using DoNotPay

Expedia is a travel agency where you can book car rentals, flights, hotel reservations, and more. It's a popular service. If you've booked travel plans and it turns out you can't make it to your destination, you'll want to be sure you cancel your hotel accommodations as soon as possible to avoid any fees.

If you don't cancel your reservation within the allotted cancellation window set forth by the hotel, which is typically a couple of days before your planned start date, a fee is likely. This goes for booking hotel reservations through Expedia as well. So, if you're wondering to yourself, "how do I cancel an Expedia hotel reservation", you'll find all your Expedia cancel reservation information here.

But to make things even easier, you should consider using DoNotPay to help you .

How Do You Cancel a Hotel Reservation on Expedia?

You can sign into your Expedia account and change or . Please be sure to cancel your hotel reservation within the grace period set out by Expedia and/or the hotel to avoid any fees or charges.


  1. Visit the Expedia website on your PC or Mac and log into your account to cancel your hotel reservation online.
  2. Click on the button that says "My Trips." It's located at the top of the screen. On the next page, you'll want to choose "Upcoming."
  3. Then, you'll want to choose the hotel booking that you want to cancel and click on the button that says "Cancel Reservation" and then confirm.


  1. To cancel your hotel booking on your mobile phone, you'll want to go to the Expedia app and tap the "Trips" button at the bottom center of your screen.
  2. Then you'll want to choose the hotel booking you want to cancel and tap on the "Confirm" button and then confirm.

Virtual Agent

Chatting with an Expedia Virtual Agent may be more practical when looking for answers about requesting cancellations because getting in touch with a Customer Service agent may often take longer.

  1. Go to the Help Page
  2. Click on the "Need Help?" Tool Tip
  3. start chatting with an Expedia Virtual Assistant

A few things to note:

  • You're able to use the Expedia app to cancel hotel reservations or you can call Expedia directly at 1-800-397-3342. You'll want to be sure you have your reservation number in hand before you call because you'll need to plug it into the automated system.
  • You can send your inquiries or cancellation requests via email but expect delays in getting your concerns across.
  • Rarely do Expedia-listed hotels have non-refundable bookings, but they do. Therefore, you'll want to be sure you check your hotel's policy before you commit.
Expedia Contact Information
Phone Number - Local866-310-5768


Phone Number - International+1 404-728-8787
Phone Number

24/7 Customer Service Agent

800 319 4834

800 220 8176

877 227-7481

877 818-7423

Corporate AddressExpedia, Inc.

13810 Southeast Eastgate Way

Suite 400 Bellevue

Washington 98005 USA

OnlineCustomer Service Portal

Potential Problems When Trying to Cancel Hotel Reservation Expedia Plans

While Expedia won't charge you a fee to or change a hotel room, the hotel itself will likely charge the fee in accordance with its policies. For instance, a lot of hotels will charge a fee if you cancel or change your booking within the first 48 hours of checking in. Canceling or changing your hotel plans as early as possible is potentially your best bet to avoid fees like this.

While you can change many things about your hotel room free of charge, there could be certain changes that could lead to the hotel charging you a fee for these changes, including:

  • The number of guests
  • The type of room
  • Check-in and check-out dates

How Do I Request a Refund From Expedia?

Typically, whether you can get a refund or not for a canceled hotel reservation will depend on the hotel's rules and restrictions. You'll find these on your itinerary. You can't change or cancel "unpublished rate" hotel reservations.

Individual refunds will depend on the companies that Expedia works with, but you can make your refund request directly through Expedia itself.

Through the Expedia Website

Canceling your reservation and requesting an Expedia reservation through the Expedia website is fairly simple. You just:

  1. Log into your account on Expedia
  2. Locate the "My Trips" section
  3. Select the reservation you're looking to change
  4. Click cancel or change
  5. Wait for your confirmation through email

When you cancel your reservation, it automatically triggers a refund request. Keep in mind, you'll have to see the amount you'll be refunded for separate individual services.

Call the Company

You can also call Expedia directly to cancel your reservation and request a refund. However, most individuals choose this option when their cancellation is urgent (i.e. they are traveling within a week). Follow these steps:

  1. Call 1-800-319-4834
  2. Wait for an Expedia representative to come on the line
  3. Give them the details about your request
  4. Give them your reservation details
  5. Wait for your confirmation through your email

Just know, if you decide to take the phone call route, it could take hours for you to reach customer service, so you'll need to have a lot of patience. But, you can always skip this long phone call waiting queue by letting DoNotPay handle this inconvenient and frustrating task for you. They'll contact Expedia on your behalf.

How to a Cancel Expedia Reservation Easily Using DoNotPay

It just takes three steps:

  1. Search for the Cancel Anything product on DoNotPay.

  2. Enter the name of the company you need to cancel your order/payment with.

  3. Answer a few questions about whatever you need to cancel so that DoNotPay can compose a cancellation letter.

Once you submit the details, DoNotPay will work on composing a cancellation letter for you. Let DoNotPay cancel Expedia hotel reservations online or call Expedia to cancel a reservation for you.

DoNotPay can also assist you with canceling other concerns like:

What Else Can DoNotPay Do?

Not only will DoNotPay help you cancel your reservation on Expedia and assist you with all of the services mentioned just above, but it can help you with a whole range of services, including:

Forget staying on hold for hours as you wait to speak with Expedia's customer service department or trying to figure out all the steps involved with your task. DoNotPay will make your life easier by doing all these steps for you and help you receive a refund as well.

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