How to Cancel Your Enterprise Reservation Easily

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Cancel Your Enterprise Reservation Easily

If you travel, you see Enterprise car rental facilities at airports and other major transportation hubs. Making a car rental reservation before you even leave home is a popular way of ensuring that a vehicle of your choice is waiting for you when a plane lands. However, there are times when you want to take advantage of options. What are they?

Cancel Enterprise Reservation Appointments Online

Because it is dealing with an international clientele, you can appointment online. It is the company's preferred method of dealing with customers.

  1. Find your reservation. Enter the confirmation number you received when booking the vehicle. You also need the full name of the person this reservation is under.
  2. Enter information in all the fields. Leaving any fields blank may prevent you from finishing the Enterprise cancel reservation request.
  3. Contact a customer service agent. If you cannot find or make changes to your vehicle reservation online, you need to contact a customer service agent.

If you succeed in canceling from your computer or with the app, ask for written confirmation that the cancelation went through at the appropriate time. Having the system email you is a good option. Another choice is to print out the screen that confirms your car cancelation.

Is There an Enterprise Cancel Reservation Fee?

For customers who did not prepay for a reservation, there is not going to be a cancelation fee. However, if you did pay ahead for the sake of convenience, there are different rules.

  • More than 24 hours notice. If you alert Enterprise more than 24 hours before the date of your anticipated pick-up time, the cancelation fee is $50.
  • Less than 24 hours. Any cancelations with less than a full day's notice incur a $100 cancelation fee.
  • If you made the reservation for picking up the car at a European address, the Enterprise cancel reservation policy specifies that you do not have to pay a cancelation fee if you do so within seven days. For reservations canceled closer to the pick-up date, customers have to call 1 (855) 266-9289 to learn how much the company will charge them. When you cancel with fewer than 24 hours' notice, there is no refund.

Can I cancel an Enterprise reservation simply by not showing up? While the company will see this as a cancelation of your car reservation, you will be on the hook for a $100 no-show fee. Whenever possible, make every effort to contact the customer service center ahead of your current reservation time.

How to Cancel Enterprise Reservation Appointments You Made With Third Parties

Did you book your rental car with a third-party website? Doing so is convenient. You can add a car rental while making travel plans. However, if you return to the site to cancel plans and your rental car all in one, the third-party vendor may charge you additional fees. If you take advantage of a special deal through a payment service and cancel bank permissions, there will be more charges.

Can Enterprise Cancel My Reservation Without Charging Me a Fee?

In some cases, you missed the no-fee cancelation deadline without any fault of your own. Examples include catastrophic weather emergencies, canceled flights, strikes, and medical emergencies. A customer service representative should be willing to put in an Enterprise car rental cancel reservation request without triggering a fee. Ask them to do so as part of the company's commitment to customer satisfaction.

Customers may also attempt to dispute the fee payment with the financial institution that honored it. DoNotPay is the company that can help customers stop payments on virtually anything, and depending on the bank's rules, it could be a good option.

DoNotPay Helps Customers With Enterprise Cancel Reservation Requests That Results in Fees

One way DoNotPay can help you is by asking for cancelation of your payment. Knowing how to compose this type of communication is not as easy as it sounds, and we have spent some time determining the best wording for the occasion.

  1. Search for the Cancel Anything product on DoNotPay.

  2. Enter the name of the company you need to cancel your order/payment with.

  3. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.

DoNotPay will now draft a sternly-worded, persuasive cancelation letter on your behalf. There are several companies that this approach works with.

What Else Can DoNotPay Do?

Aside from Enterprise, we can also assist you with the following inquiries:

Cancel PayPal PaymentCancel eBay OrderCancel DoorDash Order
Cancel Venmo PaymentCancel Walmart OrderCancel Southwest Flight
Cancel Zelle PaymentCancel Etsy OrderCancel United Flight
Cancel Cash App Payment

Helping you cancel anything is only a drop in the bucket of our services. These are just a few examples of how we can advocate for you:

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