How To Cancel TXU Energy

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Flip the Switch on TXU Services: Cancel TXU Energy

TXU Energy is a retail company providing electricity for both individuals and businesses in Texas. It was founded in 2002 in Irving, Texas.

Many dissatisfied customers have complained about the TXU services. Some users claim they were overcharged, and others that TXU kept charging them even after they received a cancellation notice.

There’s a light at the end of the tunnel! DoNotPay can help you cancel your TXU services and make sure they don’t violate your consumer rights.

What Is TXU Energy Cancellation Policy?

TXU Energy’s terms and conditions don’t state anything about their cancellation policy. So it’s no wonder a lot of people had issues terminating their services with TXU.

Not to worry—we’ve got it covered!

How Can I Cancel TXU Services?

TXU doesn’t offer many cancellation options—there’s only one available. If you can’t be bothered with their reportedly bad customer service, you can try contacting them in other ways. If this seems like too much of a hassle, DoNotPay can help you cancel TXU services in under two minutes.

Check out your options:

Can You Cancel WithYes/No
In PersonNo
TXU Energy WebsiteMaybe

Cancel TXU Energy Over the Phone

TXU Energy advises you to cancel their services by calling them at 1-855-545-5317. They are available Monday to Friday, from 7 a.m. to 7 p.m.

Are you sick of being on hold for hours? DoNotPay can jump in and wait in your stead. Once we get a hold of a customer service rep, we’ll notify you so you can join the call.

Cancel TXU Services via Email

If calling doesn’t do the trick, you could try blasting their inbox.

  1. Visit their Contact page
  2. Type in your message
  3. Fill in your personal details
  4. Click on Submit

Cancel TXU Energy Services on Their Website

You can contact TXU customer service via the online chat on their website. To cancel it this way, do the following:

  1. Go to TXU Energy home-page
  2. Click on Help Center in the top right corner
  3. Tap on Contact Us
  4. Click on Chat in the bottom right corner
  5. Select the type of service you’re using
  6. Hit Start Chat

Cancel TXU Energy Without a Hitch Using DoNotPay

Different methods of reaching out to customer support pale in comparison with DoNotPay’s easy-breezy cancellation system. Here’s how it works:

  1. Open DoNotPay in your
  2. Select Find Hidden Money
  3. Type in TXU Energy
  4. Click on Submit

Are you losing money and don’t know where the charges are coming from? Chances are, you have forgotten about some membership or subscription that auto-renews. Don’t despair—link your email address or bank account with DoNotPay, and we’ll detect every active subscription lying around and offer to cancel them for you.

Is TXU Energy Being Difficult? Hit Them With a Lawsuit!

If TXU Energy refuses to accept your cancellation request or if they mistreat you as a consumer, take them to small claims court. DoNotPay will help you along the way!

The American Bar Association gave us the Louis M. Brown Award for Access in 2020. This gives you an inkling of how impressive and efficient our AI-powered technology can be. DoNotPay can help you throughout the process. With our assistance, you’ll be able to:

  • Write your demand letter
  • Fill out court forms and other necessary paperwork
  • Serve TXU Energy
  • Prepare your court statement

What Are Some Alternatives to TXU Energy?

Once you get rid of TXU Energy, you might want to know what else is out there. Check out some electricity services available in Texas:

CompanyKey Features

4Change Energy

  • Donating 4% of their profit to charities
  • Having positive customer reviews
  • Offering a satisfaction guarantee

Direct Energy

  • Operating in all 50 states and Canada
  • Switching from low to high rates

Whichever company you choose next, you can count on us to show you all the ways you can get help paying electric bills in Texas, as well as water bills and heating bills.

Don’t Waste Your Energy on Tedious Tasks—DoNotPay Can Swoop In!

Access DoNotPay from your , and let us straighten out your administrative problems!

Some of the tasks we can help you with are:

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