Cancel ShopSmarter with just a few clicks by using DoNotPay

ShopSmarter is a service that you can use while shopping to earn back cash for some of the things you buy through their website. It offers great discounts, special deals, coupons, and cashback opportunities you wouldn’t be able to have without it. 

How to cancel ShopSmarter the traditional way

Joining ShopSmarter might have helped you at first or seemed like a good choice for your shopping habits, but what can you do when it no longer does the job? If you don’t like ShopSmarter or just no longer want to use it, you should cancel as soon as possible and avoid spending any more money on its membership. There are several ways you can cancel your membership.


Can you cancel with Yes / No
DoNotPay Yes
Online Yes
Email Yes
Phone Yes
In-person No
Letter No

How to cancel ShopSmarter online

There are two ways you can cancel your ShopSmarter account online:

  • Through your account
  • By contacting them through the website

If you want to handle it yourself and cancel your account through the website’s settings, here is what you need to do: 

  1. Sign in to your account
  2. Go to the Account section in the main menu
  3. Select Cancel Membership from the drop-down menu
  4. Click Finalize Cancelation Request to confirm that you want to cancel

If you want to contact them through the website, you need to do the following:

  1. Go to the Contact Us page
  2. Fill out the form on the page
  3. Click submit
  4. Wait for confirmation

They typically respond within 24 hours of your request.

How to cancel ShopSmarter by email

If you prefer canceling through email, follow these steps to make sure your account gets canceled:

  1. Send an email to customerservice@shopsmarter.com
  2. Provide all the necessary information
  3. Wait for confirmation that your account has been canceled

It usually takes them 24 hours after the request to cancel your account.

How to cancel ShopSmarter over the phone

You can also cancel your ShopSmarter membership by calling their Customer Service. Their team is available 24/7, allowing you to contact them whenever you need help. Here is what you need to when reaching out to ShopSmarter:

  1. Call 800-254-6536 or 800-255-6355
  2. Give the representative all the necessary information
  3. Ask for a refund if possible
  4. Ask for confirmation

Cancel ShopSmarter with the help of DoNotPay

donotpay how to cancel any service

DoNotPay can manage the cancelation for you. All you have to do is follow these steps: 

  1. Sign up through your web browser 
  2. Select Find Hidden Money
  3. Find ShopSmarter

After you do this, you will receive a notification that the service has been canceled.

What are the best alternatives to ShopSmarter

ShopSmarter is not the only app you can use to help you with your shopping. If you are not satisfied with ShopSmarter, there are several alternatives you can try once you cancel your account.

Alternative Features Pricing Available on
Ibotta
  • Cashback programs
  • In-app offers
  • Receipt upload option for earning cash
  • Instant rewards for consumers
Free Android and iOS
ShopSavvy
  • Price comparison
  • Product search with barcode, keyword, and unique product code
  • User reviews that help consumers decide what to buy
Free Android and iOS
RetailMeNot
  • Coupon deals
  • Special deals and sales
  • Cashback programs
  • Rewards for consumers
  • Help with saving on pharmaceutical bills
Free Android and iOS

Is Shopsmarter being difficult? DoNotPay can help you sue them

If Shopsmarter is preventing you from canceling your subscription or giving you any trouble, you can get some justice by escalating the matter and going to court. DoNotPay provides help with legal actions you want to take against any company, and you will be able to sue Shopsmarter in small claims court. All you need to do is access DoNotPay by signing up from your browser and you get a chance to work with the world’s first robot lawyer. 

Use DoNotPay to monitor all subscriptions you’re paying for

Each year, Americans spend $84k on subscriptions, most of which they do not use. Instead of canceling them, they keep them running to avoid all the difficulties they can encounter when canceling these services. With DoNotPay, you can handle all of the subscriptions ever paid with just a few steps:

  1. Register and create an account using your mobile app or web browser
  2. Connect DoNotPay to your email or bank account
  3. Use DoNotPay to identify all your subscriptions
  4. Go through a list of subscriptions you don’t use
  5. Unsubscribe from services you don’t need

What else can DoNotPay do?

DoNotPay is a versatile app that can help you: