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Public Storage cancelation: how to go about closing your account

Public Storage is an international self-storage firm that offers over 170 million square feet of rental space in the U.S., Canada, and Europe.

Cancel your account with Public Storage

Before you cancel your account, you will need to give up to 60 days advance notice of your intention to leave. If more time is needed, Public Storage is happy to extend the dates.  Before canceling, you will need to:

  • Remove your lock
  • Clear out your unit
  • Finalize your move with the unit property manager

There are three ways you can contact Public Storage with your cancelation request:

  1. Online
  2. Phone
  3. Mail

Cancel Public Storage online

Fill in Public Storage’s online form with as much account information as possible.

Cancel Public Storage via phone

Call the Public Storage customer service line on 800-567-0759. Call center hours operate Mon-Sat 5:00 am–10:00 pm PST, and Sun 5:00 am–9:00 pm PST.

Cancel Public Storage via mail

You can send a letter with as much of your account information (full name, phone number, email, account number) as possible, to: 

Public Storage

P.O. Box 25050

Glendale, CA 91221-5050

Attn: Customer Service

Cancel Public Storage with DoNotPay

Although you can cancel your Public Storage account directly with the DoNotPay app, you will need to fulfill certain requirements for cancelation:

  • Inform Public Storage of your intention to cancel at least 60 days prior
  • Clear out your unit
  • Remove your lock
  • Inform your unit property manager you have left

To cancel with DoNotPay:

  1. Open the app on your web browser
  2. Click on ‘Public Storage’
  3. Enter “Public Storage” as the service you want to cancel.

As soon as your Public Storage account is canceled, DoNotPay will send you a notification.

Cancelation options for Public Storage

Can you cancel with Yes / No
DoNotPay Yes
Phone Yes
Online form Yes
Letter Yes
In-person Yes

Is Public Storage causing you problems? Let DoNotPay help you sue them in small claims court

If a cancelation request has not been the resolution you needed, or Public Storage treated you unfairly, DoNotPay can help you sue the company in small claims court.

As the recipient of the American Bar Association’s Brown Award, DoNotPay’s robot lawyer has built up a trustworthy reputation for improving the access of legal services of those with moderate incomes.

Cancel your other subscriptions with DoNotPay

According to a recent New York Times article, Americans spend at least $640 a year each only on digital subscriptions. The temptation to keep adding on to our subscription/services roster is real, but the discipline to keep them in check is hard. Companies know this and use it to their advantage. It’s a tedious task sifting through bank balances every month while making an unconscious decision to finally cancel that gym membership you’ve hardly been using for the past year. Of course, it’s never really practical to set aside time and, before you know it, there goes another month and more money wasted.

The solution to this common problem is the DoNotPay app. In just one setup, you can have all your inactive subscriptions shown to you and cancel them on demand. No waiting around in queues, no explanations, no time wasted.  All you need to do is connect the app to your bank or email account and you are one step away from canceling all your money-eating subscriptions.

Get free trials without your real payment info — use DoNotPay’s virtual credit card

Ever fallen victim to the free trial booby trap? We all have. You sign for a free trial, provide your payment information, use the service for a little while, then completely forget about it… until your bank statement arrives. After much annoyance you concede defeat, visit the company’s website and begin the tedious process of canceling your membership and/or requesting a non-guaranteed refund.

To avoid falling into the same trap in the future, don’t provide your own payment information — use DoNotPay’s virtual credit card. Each free trial is assigned its own unique credit card number (random numbers not utilized by any payment services) so that you can truly try before you really decide to buy! Using DoNotPay’s virtual credit card avoids:

  1. Unwanted charges
  2. Dealing with cancelations and refunds
  3. Misuse of your payment information

How your credit card compares to DoNotPay’s virtual credit card

Your credit card DoNotPay’s virtual credit card
Identity protection No Yes
Protection against hackers No Yes
Ability to charge account Yes No
Potential money loss Yes No

Alternative companies to Public Storage

Want to make sure you’re getting the best value for your storage needs? Here are some strong competitors of Public Storage:

Company Rental Costs Benefits
Extra Space Storage $25–$350
  • More than 1,700 U.S. storage locations 
  • High-security measures
  • Includes 20% truck rental discount
U-Haul $60–$80
  • 24-hour access
  • Portable storage containers
  • Vehicle storage
Simply Self Storage $25–$550
  • Specialty storage options
  • Outdoor storage available
  • Mini storage units

DoNotPay can help you with your other consumer needs

DoNotPay is accessible on your web browser and also offers a whole host of other services to make your consumer life that much simpler and easier. Use DoNotPay to:

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