ByPublic Storage cancelation: how to go about closing your account
Public Storage is an international self-storage firm that offers over 170 million square feet of rental space in the U.S., Canada, and Europe.
Cancel your account with Public Storage
Before you cancel your account, you will need to give up to 60 days advance notice of your intention to leave. If more time is needed, Public Storage is happy to extend the dates. Before canceling, you will need to:
- Remove your lock
- Clear out your unit
- Finalize your move with the unit property manager
There are three ways you can contact Public Storage with your cancelation request:
- Online
- Phone
Cancel Public Storage online
Fill in Public Storage’s online form with as much account information as possible.
Cancel Public Storage via phone
Call the Public Storage customer service line on 800-567-0759. Call center hours operate Mon-Sat 5:00 am–10:00 pm PST, and Sun 5:00 am–9:00 pm PST.
Cancel Public Storage via mail
You can send a letter with as much of your account information (full name, phone number, email, account number) as possible, to:
Public Storage
P.O. Box 25050
Glendale, CA 91221-5050
Attn: Customer Service
Cancel Public Storage with DoNotPay
Although you can cancel your Public Storage account directly with the app, you will need to fulfill certain requirements for cancelation:
- Inform Public Storage of your intention to cancel at least 60 days prior
- Clear out your unit
- Remove your lock
- Inform your unit property manager you have left
To cancel with DoNotPay:
- Open the app on your
- Click on ‘Public Storage’
- Enter “Public Storage” as the service you want to cancel.
As soon as your Public Storage account is canceled, DoNotPay will send you a notification.
Cancelation options for Public Storage
| Can you cancel with | Yes / No |
| DoNotPay | Yes |
| Phone | Yes |
| Online form | Yes |
| Letter | Yes |
| In-person | Yes |
Is Public Storage causing you problems? Let DoNotPay help you send demand letters to them in small claims court
If a cancelation request has not been the resolution you needed, or Public Storage treated you unfairly, DoNotPay can help you send demand letters to the company in small claims court.
As the recipient of the American Bar Association’s Brown Award, DoNotPay’s AI Consumer Champion has built up a trustworthy reputation for improving the access of services of those with moderate incomes.
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| Your credit card | DoNotPay’s virtual credit card | |
| Identity protection | No | Yes |
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Alternative companies to Public Storage
Want to make sure you’re getting the best value for your storage needs? Here are some strong competitors of Public Storage:
| Company | Rental Costs | Benefits |
| Extra Space Storage | $25–$350 |
|
| U-Haul | $60–$80 |
|
| Simply Self Storage | $25–$550 |
|
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