How To Cancel Mvelopes Subscription

Cancel Any Service or Subscription How To Cancel Mvelopes Subscription

Cancel Mvelopes in Minutes

Mvelopes is a budgeting tool to help you work with your money better. You can dedicate 25 digital envelopes to specific budget items, and the program provides monthly feedback on money management. 

Cancel Mvelopes on Your Own

You can cancel your Mvelopes subscription by using these methods:

You Can Cancel Using Yes/No
DoNotPay Yes
Email Yes
Website Yes
Letter  No
In-person No
Live Chat Yes
Phone support Yes
Mobile app Yes

If you opened your account using the app, you could cancel your account through the app. 


Cancel Using Email

When you cancel through email, make sure that you have all the necessary details on hand to make the drafting of the email easier. Write the email and:

  1. Ask for your account to be deactivated
  2. Provide your username, the email address you provided when signing up, and the date your subscription started
  3. Send it to customer.support@mvelopes.com

Cancel Using the Website

You can cancel your subscription directly through the Mvelopes website:

  1. Log on to the Mvelopes website
  2. Navigate to the contact page
  3. Answer the security questions
  4. Scroll to Help center
  5. Click on launch portal
  6. Log in
  7. Follow the prompts to cancel your subscription

Cancel Using Live Chat

You can make your request through the chat support option:

  1. Log on to the Mvelopes website
  2. Navigate to the contact page
  3. Answer the security questions
  4. Scroll to chat support
  5. Click on open chat support
  6. Wait for an operator
  7. Request the cancellation of your subscription and provide all your necessary details
  8. Wait for confirmation that your subscription has been ended

Cancel Through Phone Support

Canceling your subscription over the phone is only an option if you have Plus or Premium membership:

  1. Log on to the Mvelopes website
  2. Navigate to the contact page
  3. Answer the security questions
  4. Scroll to phone support
  5. Click on schedule phone support
  6. Wait for your appointment

Cancel Through the App

If you started your subscription through the Play Store or App Store, you have to cancel using the same method:

  1. Go to the store
  2. Make sure you’re signed in
  3. Click on the menu button
  4. Select Subscriptions
  5. Choose the cancel option
  6. Follow the prompts

Possible Issues Canceling Your Subscription

The Mvelopes website isn’t hard to navigate, but you frequently have to answer security questions. If you navigate from one page to another, you have to redo the questions. It also appears if you’ve been idle on the site for too long, which can easily happen when you’re trying to confirm your details. 

Canceling your subscription over the phone is only an option if you have a premier or plus account. The basic account can’t access subscription management over the phone. Even if you have a higher level subscription, you still have to make an appointment for the phone call to take place. 

Let DoNotPay Cancel on Your Behalf

DoNotPay can cancel your subscription within minutes. You don’t need to answer security questions or wait for support to be available. DoNotPay even gives you options on how you want to manage your subscriptions, directly from your smartphone:

Method A

  1. Open DoNotPay in your browser
  2. Submit your email address or banking details
  3. Let DoNotPay find all your active subscriptions
  4. Choose Mvelopes from the list of subscriptions, and let DoNotPay cancel the service for you

Method B

  1. Open DoNotPay in your browser
  2. Navigate to Find Hidden Money
  3. Enter Mvelopes as the subscription DoNotPay can manage on your behalf
  4. Choose to cancel the subscription

DoNotPay will send confirmation of your subscription being canceled directly to your phone.

Does The Mvelopes Free Trial Auto-Renew?

You can sign up for a free 30 day trial with Mvelopes, and the subscription will auto-renew to a paid subscription unless you cancel it before the 30 days run out. You can sign up for the free trial without the risk of it auto-renewing by using the DoNotPay virtual credit card service. The DoNotPay app generates credit card credentials for one-time use, allowing you to sign up for the trial without providing your real details and getting billed. 

What Else Can DoNotPay Do?

You can open DoNotPay in your web browser and gain access to tons of great features to help you with:


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