The most straightforward way to cancel Intelius

Intelius allows easy access to the public records database. The company was founded in 2003, and it provides background checks and people search among other information services.

What are your options when you decide to cancel Intelius?

Can you cancel with Yes/No
DoNotPay Yes
Email No
Phone Yes
Letter No
In-person No
Online Yes
Android/Apple device Yes

How to cancel Intelius on their website

Follow these six steps if you want to cancel your subscription directly on the website:


  1. Visit the website and go to the Intelius login page
  2. Sign in
  3. Navigate to “My Account” in the top bar
  4. Click on “My Membership”
  5. Choose to “Cancel My Membership”
  6. Click “Yes” to confirm

How to cancel Intelius over the phone 

If you decide to call the service to cancel Intelius, you should: 

  1. Dial 888-445-2727 on a business day, from 7 am to 4 pm PST
  2. Request the Intelius membership cancelation

How to cancel Intelius on Android

If you have downloaded the Intelius app to your Android device, you will need to take the following steps to cancel the membership.

  1. Open the Google Play store
  2. Sign in to their account
  3. Tap “Menu”
  4. Select “Subscriptions”
  5. Choose Intelius
  6. Tap “Cancel subscription”

How to cancel Intelius on an Apple device

If you are an iOS user, you should:

  1. Open Settings
  2. Tap on your name
  3. Choose “Subscriptions”
  4. Select Intelius
  5. Tap “Cancel subscription”

If you wish to request a refund for an in-app purchase, you have to do so through the App Store.

Does Intelius renew your subscription after the free trial automatically?

Yes, it does. You will have two days to enjoy all the Intelius services for free. Afterward, the company will change your status to “Basic user.”

How to cancel Intelius with the DoNotPay app

donotpay how to cancel any service

The simplest and the most efficient way to unsubscribe from Intelius is with our DoNotPay app. You can request a cancelation in just a few clicks and never worry about it again. Here is what you need to do to close your Intelius account:

  1. Open DoNotPay on your chosen web browser
  2. Select the “Find Hidden Money” option
  3. Enter “Intelius” as the service you are no longer interested in using

We will confirm the cancelation via email in no more than 48 hours.  

Activate any free trial with our convenient virtual credit card

You can start testing out any online service for free with the help of DoNotPay. Let us create a virtual credit card for you, allowing you to sign up for free trials without ever using your billing data. Type whichever name and address you please and, if you forget to unsubscribe, no company will be able to charge you. Only you get to decide whether or not the trial will turn into a paid membership. 

virtual debit card

Do you have any issues with Intelius? Let us help you seek justice

Sooner or later, most users run into problems with their subscriptions. Maybe you were overcharged, or perhaps the company has failed to process your cancelation. Whatever the case may be, DoNotPay will be ready to help out. Our multi-purpose app can serve as a virtual lawyer and assist you in suing Intelius in small claims court. We seek to ensure fair treatment of all users, and we have been recognized for our continuing efforts by the American Bar Association.  

How will Intelius show up in my bank statement?

All your charges are visible in your bank statement, and Intelius could show up as:

INO*INTELIUS.COM/RT 877-893-6132 WA INO*INTELIUS.COM/SB PCH*INTELIUS.COM/RT 877-893-6132 WA
INTELIUS.COM/RT 877-893-6132 WA INO*INTELIUS.COM/SB 877-893-6132 WA INO*INTELIUS.COM/RT
PCH*INTELIUS.COM/SB PCH*INTELIUS.COM/RT 877-893-6132 WA 98004 USA PCH*INTELIUS.COM/SB 877-893-6132 WA
PCH*INTELIUS.COM/RT INTELIUS.COM INTELIUS.COM/SB 877-893-6132 WA
INTELIUS.COM 546-705-0100

What other companies offer the same services as Intelius?

If you are done with Intelius but wish to keep using an information service, check out the listed companies.

Company Pricing Benefits
Instant Checkmate
  • $22.86 per month for a 1-month membership
  • $9.86 per month for a 6-month membership
  • $19.99 per report
  • Unlimited background checks
  • Location search
  • BBB rated the service A+
  • Quick signup
PeopleLooker
  • $18.28 per month for a 1-month subscription
  • $14.62 per month for a 3-month subscription
  • Unlimited access to criminal records and sex offender searches 
  • Norton secured
  • Dating tips

DoNotPay can take care of all your digital memberships

How much do you spend every month on various subscriptions? Most Americans underestimate the numbers greatly. If you are among those who spend nearly $240 a month on services they don’t use, we have good news for you. Our DoNotPay app can monitor your subscriptions and cancel any that is inactive. Just connect the app with your email or bank account, and we will make sure you never spend a dollar on Intelius or any service you stopped utilizing. 

What else is DoNotPay useful for?

Whenever our users have issues with online services, we are there to provide assistance. Our app can cancel Intelius in just a minute, but that is not the only benefit our clients enjoy. Let us help you: