Cancel Frontier subscription in a snap
Frontier Communications Corporation is a U.S-based telecommunications company, providing long-distance telephone service, broadband internet, computer technical support, and digital television services in 29 states in America. Close to four million people in the United States rely on Frontier for broadband internet services, making it the eight largest internet provider in the country.
Ways of canceling Frontier memberships
When you decide to shut down your Frontier account, the company offers two ways of submitting a request:
- Chatting with Frontier’s customer service representative
- Giving Frontier a call
Canceling Frontier membership via live chat
If you want to cancel your Frontier membership through their live chat support, here is what you need to do:
- Visit Frontier’s Contact Us page and select Chat Live.
- Request to have your membership canceled.
- Make sure to ask the customer service representative for a confirmation email or number. Keep it as proof of your account deactivation request.
Canceling Frontier membership by phone
If chatting is not your preferred method of communication, you can always give Frontier a call. Here is how it works:
- Call 1-800-921-8101
- Ask to have your membership canceled.
- Provide your account information.
- Ask for a confirmation number or email as proof of cancelation.
Can you cancel with | Yes / No |
DoNotPay | Yes |
No | |
Phone | Yes |
Letter | No |
In-person | No |
Company website | Yes |
Cancel your Frontier membership with DoNotPay
Though canceling your subscriptions manually is always an option, it is worth mentioning that the DoNotPay can do it for you in a matter of minutes. Just follow these simple steps:
- Open the DoNotPay app via a .
- Select Find Hidden Money.
- Enter the name of the service you are looking to cancel.
You will receive a confirmation notification as soon as your subscription gets canceled.
Frontier’s prorated charges
Frontier charges all its services one month in advance, which means that prorated charges occur as fees related to the start of a new service. These fees work on a cost-per-day basis, where a partial month of ten days is charged in advance, alongside your regular monthly bill.
Wondering how Frontier shows up on your credit card statement?
Next time you check out your credit card statement, you will notice Frontier’s fees appearing in one of the following formats:
PENDING - CTS*FRONTIER ONLINEPAY 800-921-8101 CT | FRONTIER ONLINEPAY 800-921-8101 NY | CTS*FRONTIER ONLINEPAY 800-921-8101 NY 14646 US |
CTS*FRONTIER ONLINEPA 800-921-8101 NY | DEBIT CARD PURCHASE - CTS*FRONTIER ONLINEPAY xxx-xxx-8101 CT
FRONTIER | CTS*FRONTIER ONLINEPA 800-921-8101 CT |
CTS*FRONTIER ONLINEPAY 800-921-8101 CT | CTS*FRONTIER PHONE PA 800-921-8101 CT | CTS*FRONTIER ONLINEPAY
FRONTIER CHICAGO IL |
CTS*FRONTIER ONLINEPAY 800-921-8101 NY 14646 USA | CTS*FRONTIER SECURE 888-620-3663 CT | : CTS*FRONTIER ONLINEPAY 800-921-8101 NY
FRONTIER TELEPHONE |
DEBIT CARD PURCHASE - CTS*FRONTIER ONLINEPAY xxx-xxx-8101 NY | CTS*FRONTIER ONLINEPAY 800-921-8101 NY | CTS*FRONTIER ONLINEPAY 800-921-8101 CT 06851 US |
Frontier may not work for everybody, but other options are available!
Frontier’s services do not suit everyone’s needs. Here are a few alternatives you might want to take into consideration:
Company | Price | Benefits |
Verizon Fios | $39.99/mo. |
|
AT&T | $49.99/mo. |
|
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