Not on Cloud Nine? Cancel Cloudflare!

Cloudflare is a website security company that provides content-delivery-network (CDN) and domain-name-server (DNS) services. It blocks suspicious content and improves your site performance.

If you’d like to cancel Cloudflare and delete your account but don’t know how to deal with its poor customer support, we’ve got it covered! We’ll show you all the ways you can cancel Cloudflare and give you some tips and tricks!

What Is Cloudflare’s Cancellation Policy?

Cloudflare’s paid subscriptions renew automatically until you cancel either them or your account. According to its billing policy, you can cancel your account at any time, but you will be charged for the month you cancel in. Cloudflare does not issue prorated refunds, but you can continue to use its services until the end of the billing period.


How Can I Delete My Cloudflare Account?

Canceling Cloudflare can be a lengthy process because you need to repeat these steps for every domain associated with Cloudflare:

  1. Cancel your subscription
  2. Remove your domain
  3. Delete your payment info
  4. Contact Cloudflare customer support to request the cancellation

How To Cancel Your Cloudflare Subscription

To cancel your subscription, do the following:

  1. Log in to your account
  2. Tap on Overview
  3. Click on the feature you want to cancel under Active Subscriptions/Plan Extensions
  4. Follow the prompts and hit Disable

You should also cancel the subscription in your billing profile:

  1. Click on Billing in the top-right corner of your account
  2. Tap on Subscriptions
  3. Click Cancel next to the subscription
  4. Hit Confirm

Removing a Domain From Cloudflare

Remove a domain from your Cloudflare account by following these steps:

  1. Log in to your account
  2. Choose the domain you want to delete
  3. Click on Overview
  4. Tap on Advanced Actions
  5. Hit Remove Site from Cloudflare
  6. Tap on Confirm

How To Delete Your Payment Information

Here’s how to remove your payment information on Cloudflare:

  1. Log in to your account
  2. Tap on Billing
  3. Click on Payment Info
  4. Tap on Delete next to your payment info
  5. Hit Confirm

Contacting Cloudflare Customer Support

After completing the previous steps, you should contact customer support to request to have your account canceled and your personal information deleted. How you should contact customer support depends on your plan type:

Plan Type Chat Support Ticket

Free

No Yes

Enterprise

Yes Yes
Business Yes Yes
Pro No Yes

Contact Cloudflare Customer Support via Chat

You’ll find the Chat option by doing the following:

  1. Log in to your account
  2. Click on Help in the bottom-right corner of the dashboard
  3. Start the chat session
  4. Request the cancellation of your subscription

Contact Cloudflare Customer Support by Filing a Support Ticket

If you want to file a support ticket, do the following:

  1. Log in to your account
  2. Tap on Help
  3. Select Get More Help when Are you experiencing a problem with Cloudflare? appears
  4. Type out your message requesting cancellation and hit Next
  5. Follow the prompts and hit Send

A Cloudflare customer service rep will contact you to ask for additional information or confirm your cancellation.

Skip the Hassle—Cancel Cloudflare Using DoNotPay!

Canceling Cloudflare is so complicated that you might even change your mind during the whole process. Don’t despair—DoNotPay’s AI-powered technology makes cancellations effortless! Here’s how you can cancel your Cloudflare account with DoNotPay in a few steps:

  1. Visit DoNotPay in your web browser
  2. Tap on Find Hidden Money
  3. Enter Cloudflare as the service you want to cancel
  4. Submit the request

DoNotPay will send you an email to confirm the cancellation, typically within 48h of your request.

You can cancel any of your subscriptions or memberships using DoNotPay! If you link your bank account or email address to DoNotPay, we’ll show you a list of your active subscriptions. This way, you can see which ones you’d like to keep or cancel.

Alternatives to Cloudflare

Check out some services similar to Cloudflare:

Service Features

Amazon CloudFront

  • Content Delivery Network (CDN)
  • Enterprise Content Delivery Network (eCDN)

Fastly

  • Content Delivery Network (CDN)
  • Enterprise Content Delivery Network (eCDN)

Every Cloud Has a Silver Lining With DoNotPay

DoNotPay can do so much more for you aside from helping you cancel Cloudflare! With our assistance, you will be able to cancel your Suddenlink subscription, get an Avast free trial, and report phishing emails to Xfinity.

Open DoNotPay in any web browser and count on us when you need help: