Not on Cloud Nine? Cancel Cloudflare!
Cloudflare is a website security company that provides content-delivery-network (CDN) and domain-name-server (DNS) services. It blocks suspicious content and improves your site performance.
If you’d like to cancel Cloudflare and delete your account but don’t know how to deal with its poor customer support, we’ve got it covered! We’ll show you all the ways you can cancel Cloudflare and give you some tips and tricks!
What Is Cloudflare’s Cancellation Policy?
Cloudflare’s paid subscriptions renew automatically until you cancel either them or your account. According to its billing policy, you can cancel your account at any time, but you will be charged for the month you cancel in. Cloudflare does not issue prorated refunds, but you can continue to use its services until the end of the billing period.
How Can I Delete My Cloudflare Account?
Canceling Cloudflare can be a lengthy process because you need to repeat these steps for every domain associated with Cloudflare:
- Cancel your subscription
- Remove your domain
- Delete your payment info
- Contact Cloudflare customer support to request the cancellation
How To Cancel Your Cloudflare Subscription
To cancel your subscription, do the following:
- Log in to your account
- Tap on Overview
- Click on the feature you want to cancel under Active Subscriptions/Plan Extensions
- Follow the prompts and hit Disable
You should also cancel the subscription in your billing profile:
- Click on Billing in the top-right corner of your account
- Tap on Subscriptions
- Click Cancel next to the subscription
- Hit Confirm
Removing a Domain From Cloudflare
Remove a domain from your Cloudflare account by following these steps:
- Log in to your account
- Choose the domain you want to delete
- Click on Overview
- Tap on Advanced Actions
- Hit Remove Site from Cloudflare
- Tap on Confirm
How To Delete Your Payment Information
Here’s how to remove your payment information on Cloudflare:
- Log in to your account
- Tap on Billing
- Click on Payment Info
- Tap on Delete next to your payment info
- Hit Confirm
Contacting Cloudflare Customer Support
After completing the previous steps, you should contact customer support to request to have your account canceled and your personal information deleted. How you should contact customer support depends on your plan type:
Plan Type | Chat | Support Ticket |
Free | No | Yes |
Enterprise | Yes | Yes |
Business | Yes | Yes |
Pro | No | Yes |
Contact Cloudflare Customer Support via Chat
You’ll find the Chat option by doing the following:
- Log in to your account
- Click on Help in the bottom-right corner of the dashboard
- Start the chat session
- Request the cancellation of your subscription
Contact Cloudflare Customer Support by Filing a Support Ticket
If you want to file a support ticket, do the following:
- Log in to your account
- Tap on Help
- Select Get More Help when Are you experiencing a problem with Cloudflare? appears
- Type out your message requesting cancellation and hit Next
- Follow the prompts and hit Send
A Cloudflare customer service rep will contact you to ask for additional information or confirm your cancellation.
Skip the Hassle—Cancel Cloudflare Using DoNotPay!
Canceling Cloudflare is so complicated that you might even change your mind during the whole process. Don’t despair—DoNotPay’s AI-powered technology makes cancellations effortless! Here’s how you can cancel your Cloudflare account with DoNotPay in a few steps:
- Visit DoNotPay in your
- Tap on Find Hidden Money
- Enter Cloudflare as the service you want to cancel
- Submit the request
DoNotPay will send you an email to confirm the cancellation, typically within 48h of your request.
You can cancel any of your subscriptions or memberships using DoNotPay! If you link your bank account or email address to DoNotPay, we’ll show you a list of your active subscriptions. This way, you can see which ones you’d like to keep or cancel.
Alternatives to Cloudflare
Check out some services similar to Cloudflare:
Service | Features |
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Every Cloud Has a Silver Lining With DoNotPay
DoNotPay can do so much more for you aside from helping you cancel Cloudflare! With our assistance, you will be able to cancel your Suddenlink subscription, get an Avast free trial, and report phishing emails to Xfinity.
Open DoNotPay in any and count on us when you need help:
- Getting rid of spam emails
- Canceling your subscriptions or memberships
- Demanding a refund from any company
- Managing your credit card issues
- Handling bills you cannot pay
- Finding any unclaimed funds under your name
- Appealing your speeding tickets
- Requesting refunds and compensation for delayed or canceled flights
- Getting in touch with your incarcerated loved ones
- Fighting your traffic tickets
- Signing up for clinical trials near you
- Contesting your parking tickets
- Jumping the phone queue when contacting customer service reps
- Getting revenge on bothersome robocalls
- Starting free trials without any risks
- Protecting yourself from stalking and harassment
- Blocking text message spam for good
- Signing up for services without phone verification
- Scheduling a DMV appointment quickly
- Protecting your work against copyright infringement
- Taking people and companies to small claims court