Shine Brighter After You Cancel Brighthouse Financial With DoNotPay!

Brighthouse Financial is among the top annuity and life insurance companies in the United States. The company was a result of MetLife’s decision to separate a big chunk of its U.S. retail segment that deals with life insurance and annuities in 2017. 

In the company’s product portfolio, you can find various types of annuities and two different life insurance policies:

  • Brighthouse SmartCare (indexed universal life insurance with long-term care benefits)
  • Term life insurance (Brighthouse SimplySelect and Brighthouse One Year Term)

What Is the Easiest Way To Cancel Brighthouse Financial? 


Getting rid of auto-renewable charges or subscriptions you no longer need can be a pain. You need to take some time to explore the company’s website thoroughly, and in most cases, the cancellation instructions are hidden somewhere deep. Sometimes, companies don’t even post them. 

Even when you find the official methods to cancel the service, you will have to deal with customer support with varying success rates. You can leave those troubles in the past because DoNotPay guarantees a fast and convenient cancellation experience, no matter what subscription or membership you need to stop. 

The whole process will take you less than a few minutes:

  1. Sign up for a DoNotPay account in any web browser
  2. Select Find Hidden Money
  3. Enter Brighthouse Financial as the subscription that you no longer need

We will notify you when the cancellation is complete. 

Other Ways To Cancel Brighthouse Financial

Stopping your Brighthouse Financial coverage will require more effort if you opt for one of the basic cancellation methods. The website doesn’t provide clear information on how to go about canceling your policy other than talking to your financial professional:

Can You Cancel With Yes/No
DoNotPay Yes
Email Undisclosed
Phone Undisclosed
Letter Undisclosed
In Person Likely
Company Website Undisclosed

How To Get in Touch With Brighthouse Financial

If you signed up for Brighthouse Financial through a financial professional, you probably have a way to contact them for more information regarding policy changes and cancellations. A good starting point is to give them a call or send an email requesting instructions on how to proceed with terminating your contract. 

Brighthouse Financial doesn’t offer any search tools for finding contact details of their agents, but you can still call them and ask for the best way to get in touch with the person responsible for your insurance

The only way to contact Brighthouse Financial is over the phone, but which number you will use depends on the product:

Department Phone Number
Online Servicing Support (888) 243-1974
Annuity Customers All annuity products (800) 882-1292
Group Annuities (800) 560-5001
Life Insurance Customers Brighthouse SmartCare Hybrid LTC and Brighthouse SimplySelect Term policies (800) 882-1292
All other life insurance products (800) 638-5000
Other Numbers Total Control Account (800) 638-7283
Disability Policies (844) 405-1390

The customer support center is open from Monday to Friday 8:30 a.m.–6:30 p.m. ET. 

To speed up the process, you can:

  1. Prepare your policy number before you call
  2. Use DoNotPay to jump the queue and cut the waiting time

Brighthouse Financial’s Free Look Period

Getting out of your Brighthouse insurance plan will be easier if you do it soon after signing up. The free look period allows contract holders to re-evaluate or get more familiar with the policy and change or cancel it without penalties. 

The number of days included in the free look period depends on:

  • Your location 
  • Insurance company
  • Product type

Brighthouse Financial offers a free look period of ten days for most states, but you can find more specific information regarding your policy in their Free Look Grid

Use DoNotPay if You Need To Cancel Other Services

If you wish to save more money by eliminating unnecessary subscriptions and memberships, connect your email address or bank account to DoNotPay. You will be able to monitor and locate all of your monthly recurring charges—even those that you forgot about. 

We handle cancellations of policies by all major and smaller insurance companies including GEICO, Aflac, Humana, Mutual of Omaha, and Nationwide. You don’t have to be among those who waste hundreds of dollars per year on various redundant charges. Track down those auto-renewable subscriptions that keep burning a hole in your pocket, and cancel them with ease. 

DoNotPay Can Make Your Life Much Easier

Our app is the world’s first robot lawyer, and that label says it all. Your daily battles with administrations and paperwork that keeps piling up will be much more painless if you use other tools and features that come with your DoNotPay account. 

Access DoNotPay in any web browser, and we will teach you how to: