How To Get an AppleCare Refund

Chargebacks and Refunds How To Get an AppleCare Refund

Learn How To Get an AppleCare Refund Fast and Without Stress

AppleCare offers technical and software support as well as Apple hardware service. The majority of Apple devices come with a warranty of around 90 days of complimentary support. If you desire additional coverage you may purchase an AppleCare+ plan or an AppleCare Protection Plan. In case you are not satisfied with your service, you should be able to ask for your money back.

How To Get a Refund From AppleCare With the Assistance of DoNotPay—In a Heartbeat

You don’t have to trouble yourself with trying to request a refund from AppleCare on your own. DoNotPay can help you out with this tiring process! Take a look at the instructions you’ll need to follow to get the world’s first robot lawyer to make your life easier:

  1. Open the DoNotPay app in your web browser
  2. Click on the Get Protected button that you’ll see under the Chargeback Instantly button
  3. Give the app with all the relevant info about your bank
  4. Type in AppleCare as the merchant
  5. Verify your signature and submit the request

DoNotPay will compose a dispute letter and send it directly to your bank and AppleCare.


How To Request an AppleCare Refund Yourself

If you decide to ask for a refund from AppleCare manually, you won’t have many choices. These are your only options:

Can You Request a Refund Via

Yes/No

DoNotPay

Yes
Email

No

Company Website

Yes

Phone

Yes
Fax

Yes

Letter

Yes
In Person

No

How To Request an AppleCare Refund Through the Company’s Website

If you decide to request a refund from AppleCare through their website, this is what you’ll need to do:

  1. Go to Apple’s Support website
  2. Select More 
  3. Click on Hardware Coverage
  4. Select Other Hardware Coverage Topics
  5. Request a refund for an AppleCare plan
  6. Choose one of the support options
  7. Confirm

You will need to provide them with

  • Your AppleCare product number and the serial number of your device covered by the plan
  • Your sales receipt

How To Request an AppleCare Refund Over the Phone

You can reach out to AppleCare’s customer support via phone and ask for a refund this way. Do the following:

  1. Call all 1-800-800-2775
  2. Explain why you are contacting them
  3. Be clear about your intentions
  4. Provide them with all the info they request
  5. Wait for further instructions

How To Request an AppleCare Refund via Fax

You can contact AppleCare’s customer support via fax in order to request a refund.

  1. Fax to 916-405-3973
  2. Be sure to include a Plan Agreement Number and a copy of the Plan’s original proof of purchase
  3. Wait for their response

How To Request an AppleCare Refund With a Letter

You have the option of requesting a refund from AppleCare via snail mail if you desire. You will need to:

  1. Compose a formal letter
  2. Explain the reason for contacting them
  3. Include a Plan Agreement Number and a copy of the Plan’s original proof of purchase
  4. Wait for their response and further instructions

AppleCare’s Refund Policy

AppleCare states that cancellation refunds will be provided in the following cases:

  1. When it comes to Monthly Plans—cancellation will be deferred until midnight on the last day of the month for which your last monthly payment was achieved if you paid in advance. You will not get a refund if you fail to make a monthly payment in time because they will see that as your intent to cancel your Plan
  2. When it comes to Single-Pay Plans, if you end up canceling:
    • You will get a full refund within thirty days of your Plan’s purchase
    • More than thirty days after your receipt of this Plan, you will receive a pro-rata refund of the original price. The pro-rata refund depends on the percentage of unexpired Plan Term from the Plan’s date of purchase
    • Apple will give you any money back that the Payment Plan provider owns you in case you paid for your Plan through a Payment Plan Provider. Apple can provide you with any refund owned to your Payment Plan Provider. If you fail to fulfill any payment owed to your Payment Plan Provider, this will be considered an expression of your intent to cancel and you will not be eligible to receive a refund of any payments you have made

How Long Will It Take To Receive an AppleCare Refund

It will take up to 48 hours to receive an update on your refund request. The time it takes for the money to show up on your account or statement depends on the way you paid for the service.

When your refund is approved, the funds will be applied to the same payment method that you used to purchase your item. The amount of time it takes for your refund to appear on your account varies depending on the way you paid for it in the first place.

  • Store credit—it can take up to 48 hours to see the money back on your Apple ID balance 
  • Mobile phone billing—it might take around 60 days for the refund to appear on the statement. Bear in mind that processing time might be affected by your carrier. If you have any trouble, you should contact your carrier for an update
  • All other payment methods—it usually takes up to 30 days for the statement to show the refund. If you still don’t see your money on your account after 30 days, you should contact your financial institution

How Can I Check the Status of My Refund Request

After you request a refund, you should receive an update on it within 48 hours. You can sign in to Apple’s report a problem page to check the status of your refund request.

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