How to Cancel an American Eagle Order Easily

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How to Cancel Your American Eagle Order the Easy Way

American Eagle Outfitters is a multi-brand specialty retailer dealing with a wide range of apparel, accessories, and personal care products under the American eagle brand. It also deals with activewear, swim collections, and intimate apparel under the Aerie brand.

Customers can buy their products from their online store or stores located in different locations. At the same time, American Eagle Outfitters allows customers to cancel orders for purchases they have made.

American Eagle offers a self-canceling option that you can use to cancel your order from their website. You can also call, email, or chat with their customer care services. Despite having these options, seems to be a tough task. DoNotPay can help you complete this process using its Cancel Everything product. Use the steps below and cancel your American eagle order in the most straightforward process available.

How to Cancel Your American Eagle Order

American Eagle Outfitters allows a one-hour window to cancel your order. However, American Eagle Outfitters cannot cancel the following orders:

  • ShopRunner
  • Overnight
  • Second-day shipping orders

Please note that not all orders are eligible for cancellation. View your order details to see whether your order is eligible for cancellation.

You can also use the following options to cancel your American Eagle order:

  1. Speak to American Eagle customer support through their live chat
  2. Contact their customer care agents using their telephone number
  3. Contact their customer service via Email

How to Cancel Your American Eagle Order Through a Live Chat

American Eagle live chat allows you to contact their customer care agent without speaking to someone on the phone. Use this option to ask the agent to determine whether you're eligible for the cancellation and which item you intend to cancel.

How to Cancel Your American Eagle Order by Phone

Call American Eagle customer service at 1-888-232-4535 and tell them about the item you intend to cancel.

How to Cancel Your American Eagle Order via Email

Email American Eagle customer service and tell them about the order you intend to change. Once you've canceled your order, you can still find a pending charge on your bank account until the refunds are made.

Contact Information For Cancellations

American EagleCustomer Support Number1 (888) 232-4535
American Eagle Support Email AddressCustomerCare@ae.com
American Eagle Cancellation FormNone
American Eagle Cancellation InstructionsSelf Cancelling Your Order | American Eagle
American Eagle Cancellation FAQHelp Topics | American Eagle

How to Get a Refund for Your Canceled American Eagle Order

If you cannot cancel your American Eagle order, the only option available is to seek a refund. This means that you must return the product to an American Eagle store or Aerie store. If you bought the product online, you will have to return the product to the address indicated on your package.

Your refund will appear on your original form of payment. American Eagle Outfitters has no time limit on the return and exchange period, meaning that you'll probably have to wait for a long time until they complete the process.

You should follow these steps when seeking a refund for your product:

  • Print the order details from the "order history" page
  • Circle the item you want to return
  • Indicate why you want to return the product

You can write these details on paper if you cannot print them.

Let DoNotPay Cancel Your American Eagle Order With Ease

It's not easy to cancel your American Eagle order, as portrayed on their website. There's nothing more frustrating than having to wait on hold while calling their customer services or having to wait for an email reply. At the same time, you'll be risking your opportunity to have the cancellation accepted if it stays past their cancellation period.

Take advantage of DoNotPay's easy cancellation process using the following three easy steps:

  1. Search for the Cancel Anything product on DoNotPay.

  2. Enter the name of the company you need to cancel your order/payment with.

  3. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.

By completing these three steps, you'll allow us to write a detailed cancellation letter that you can use to request American Eagle to cancel your order. In case of no response, you can use our services to seek for refund, contact customer service, or file a small claims lawsuit to take further action.

Reasons Why You Need DoNotPay to Cancel Your American Eagle Order

With our service, you don't have to worry about the rule-bound process that American Eagle has put in place to cancel your order. With only three steps, you're guaranteed a perfect cancellation demand letter that can help you cancel your order with ease.

Our Cancel Everything product can also help you cancel your United flight or Southwest flight reservation at the click of a button. Here are a few more things we can help you with.

Solve Other Issues With DoNotPay

There's much more you can do with our Cancel Everything product. Whether you want to cancel a payment with Cash App, Zelle, Venmo, or PayPal, we're the best solution for a fast and easy cancellation process. Sign up today for our services, and let's help you cancel anything and take advantage of the services offered by the world's first AI Consumer Champion.

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