How to Delete a Turo Account The Easy Way

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Delete Turo Account Easily

Turo is a car-sharing marketplace that allows users to conveniently access cars or earn extra money by renting out their cars. If you used this service in the past but not anymore, figuring out could be a good idea. Old accounts present a security risk because data leaks are more likely to impact accounts that you're not paying attention to. Deleting accounts that you've stopped using can eliminate this risk.

If you have the information needed to log in to your Turo account, deleting your account can be pretty straightforward. However, if you've forgotten your account information or you have pending claims, you may have trouble closing your account. DoNotPay can help you use whatever information you have to close your account. Here's what you should know about closing your Turo account.

What Could Impact Closing Your Turo Account?

Learning is easiest when you don't have any active bookings or pending charges, so the process will go more smoothly if you handle these things beforehand.

Cancellation feesClosing your Turo account will cancel any trips you have booked. If these are coming up soon, you are responsible for paying a cancellation fee. Turo trips can be canceled for free:
  • 24 hours before booking if booked in advance
  • 1 hour after booking if booked the same day
Trips in progressIf you have a trip in progress, you won't be able to close your account until 72 hours after the trip ends.
BalancesIf you have any kind of claim in progress or balance due, you won't be able to close your Turo account until those charges are resolved. It includes tickets, tolls, and fees.
Listed vehiclesIf you have vehicles listed on your account, they'll be removed when you delete your account and no longer be available for booking.

How to Close Your Turo Account Yourself

Verify Account if Necessary

You'll need to log in to your account to close it, so if you don't know your password or can't access your email account, resolve that first. If you need to change your password, you can request a reset link on the login page. If you've lost access to the email address associated with your Turo account, you can speak with a Verification agent through online live chat to regain access to your account.

Turo does not accept third-party requests to close accounts, so you may have trouble requesting that Turo close someone else's account. If you'd like to close your account, there are two ways to do so.

On the App

To close your account from your phone, follow these steps.

  1. Open the app.
  2. Select the person icon at the bottom of the screen.
  3. Select account.
  4. Click "close my account" at the bottom of the page.
  5. Read the information in the pop-up box.
  6. Click "Continue" to close your account.

On the Website

To close your account from your computer, follow these steps.

  1. Log in to your account.
  2. Choose "access your account" from the dropdown menu.
  3. Click "close my account" at the bottom of the page.
  4. Read the information in the pop-up box.
  5. Click "Continue" to close your account.

Delete All Data

Some former users may have Turo delete all of their data. If you'd like to do this, email to make your request.

Close Your Turo Account With DoNotPay

Turo's account closing process is simple enough in many cases, but several situations can make it more challenging. You may have an open claim that prevents you from closing your account, or you may have lost access to your email account. DoNotPay's fast, easy and successful system allows you to use whatever information you have available to close your Turo account.

If you want to delete old accounts but don't know where to start, DoNotPay has you covered in 7 easy steps:

  1. Go to Delete Old Accounts product on DoNotPay.

  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.

  3. Tell us more about your account, including usernames and associated emails / phone numbers.

  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

  5. Upload photographic evidence if you have any that can help prove your account ownership.

  6. Enter any last known or previously used passwords.

  7. Enter your contact information and submit the task!

What Else Can DoNotPay Do?

DoNotPay works across all companies, so you can close any of your old accounts easily, including:

In addition to closing accounts, DoNotPay can help with any of your account-related issues, including:

If you'd like to cancel your Turo account, contact DoNotPay today.

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