How To Cancel HBO Free Trial Before It Is Too Late

HBO is a paid television network, owned by WarnerMedia Studios & Networks. Renowned for its original series like Game of Thrones, Sex & The City, and The Sopranos, the company launched HBO Max in 2020, the newest iteration of its on-demand streaming service that comes with a seven-day free trial. 

While it effectively replaced HBO Now (now known only as HBO), HBO Max is still not available on Roku and Amazon Fire TV devices. Roku and Amazon users can access the HBO streaming app for free for seven days. 

Methods To Cancel HBO Free Trial

To get rid of your HBO free trial, before it turns into a paid subscription, check out the available methods in the table below. We have listed options for canceling both HBO Max and HBO for Roku and Amazon:


Can You Cancel With

Yes / No
DoNotPay

Yes

Email

No
Phone

No

Letter

No
In-Person

No

HBO website

Yes
HBO app

Yes

Roku 

Yes
Amazon

Yes

Cancel Your HBO Free Trial Online

Those who got HBO Max and want to stop the trial before it turns into a monthly charge can do so by accessing their HBO account from any web browser:

  1. Log in to your HBO Max account and click on Profile (top right)
  2. Select Billing Information and then Manage Subscription
  3. Click on Cancel Subscription
  4. Confirm your choice to finalize the cancellation 

Cancel Your HBO Free Trial in the App

Canceling HBO Max from the app on your phone involves similar steps to cancellations from a web browser:

  1. Open the HBO Max app, tap on Profile, and then on Settings
  2. Choose Billing Information, followed by Manage Subscription
  3. Select Cancel Subscription
  4. Confirm the cancellation one more time

Cancel Your HBO Free Trial on Roku

If you started your HBO free trial on a Roku device, you can cancel it this way:

  1. Press Home on the Roku remote
  2. Highlight the HBO channel
  3. Push the Star button (*) to access the Options menu
  4. Select Manage Subscription and then Cancel Subscription

You can also unsubscribe from HBO when you log in to your Roku account in a web browser. Go to the list of active subscriptions, locate HBO, and hit Unsubscribe

Cancel Your HBO Free Trial on Amazon

In case you got HBO through Amazon or access it from your Fire TV, you can stop the free trial by following these steps:

  1. Access your Amazon account and go to Appstore Subscriptions
  2. Locate HBO in Your Subscriptions
  3. Turn off auto-renewal

If you use Prime Video Channels, you can achieve the same result this way:

  1. Sign in to your Amazon account and go to Prime Video Channels
  2. Find HBO
  3. Hit Cancel Channel and confirm

Cancel HBO Free Trials With DoNotPay

Our app offers the most convenient way to get rid of any recurring subscriptions and memberships. Check out how easy it is:

  1. Set up your DoNotPay account in a web browser
  2. Select Find Hidden Money
  3. Enter HBO or HBO Max when prompted

The process will take less than two minutes. If you connect your email address or bank account to DoNotPay, you will be able to monitor all your monthly recurring charges and easily eliminate those you no longer need. 

The Biggest Issues With Canceling HBO Free Trials

To avoid your free trial turning into a monthly subscription, you will have to cancel it on time. As stated in HBO Max Terms and Conditions, you won’t be notified when your trial is about to expire, which means you will have to keep track of the deadline. 

You can cancel any time before the trial expires, but it is recommended to do it 24 hours in advance to avoid unwanted charges. 

In case you miss the cancellation window, you will face the following issues:

  • Your card will be charged the monthly fee (currently $14.99 for both HBO Max and HBO)
  • You won’t qualify for a full or prorated refund 

Avoid Auto-Renewals With DoNotPay

DoNotPay can help you cancel existing subscriptions and memberships, but we can also prevent the issues with unwanted auto-renewals. Instead of using your credit card at the signup, you can generate a Free Trial Card and start the free trial risk-free. The free virtual credit card is not linked to your bank account, so even if you forget to cancel on time, you will avoid the issues mentioned above. 

What Do HBO Charges Look Like on Your Bank Statement?

Not sure whether HBO is charging you? Look for one of these codes:

GOOGLE *HBO DIG SV INC GOOGLE *HBO DIG SV I855-836-3987 CA HBO DIGITAL SERVICES
HBO DIG SV HBO Dig Sv In CA HBO Dig Sv
HBO DIG SV INC GOOGLE *HBO DIG SV INC 8554925538 CA GOOGLE *HBO DIG SV I G.CO/PAYHELP# CA
GOOGLE *HBO DIG SV INC 8558363987 CA GOOGLE *HBO DIG SV INC 855-492-5538 CA GOOGLE *HBO DIG SV INC 855-836-3987 CA
GOOGLE *HBO DIG SV INC XXX-XXX-3987 CA HBO DIG SV I855-836-3987
GOOGLE *HBO DIG SV IN 855-836-3987 CA HBO

DoNotPay Can Help With More Issues

You learned about DoNotPay and our Free Trial Cards too late and got charged? All is not lost because our app can help you get the money back even when companies have a strict no-refunds policy. 

With our app. you can cancel subscriptions like Disney Movie Club and Zips Car Wash or get a Greyhound refund.

DoNotPay can be your shield from all kinds of administrative issues. Open DoNotPay in any web browser and check out what else we can help you with: