Binance Withdrawal Frozen? Here's How to Get It Fixed Fast

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Unfreeze Your Binance Withdrawal NOW With DoNotPay!

Binance is one of the most popular websites to trade, buy, or sell several kinds of cryptocurrencies. While it should be easy to withdraw money from your bank account to buy or sell crypto, sometimes your will be frozen. Now your Binance funds are left in limbo, and you're expected to figure things out on your own!

Oftentimes, withdrawals for use on crypto websites can be frozen due to simple glitches that you can't control. In a worst-case scenario, you could have your account frozen entirely due to suspicious activity. Before that can happen, let DoNotPay hold any crypto company responsible for releasing your funds!

Why Was My Binance Withdrawal Frozen?

There may be several reasons why Binance won't allow you to , such as:

Account Changes

Your Binance withdrawal might be locked in the event that you change:

  • Your personal information (such as your date of birth or home address)
  • Your email address
  • Your phone number
  • Security settings (like two-factor authentication)

This is to protect your funds in the event that you didn't authorize said changes.

Negative Balance

Binance won't let you withdraw funds from your bank account if you don't have the funds available. If your account is in good standing, the issue could be related to a hold from a check or credit card charge.

If you close your bank account before the firm completes the charge, this will also result in a withdrawal freeze. In some cases, the problem may be on your bank's end. If your bank determines that the charge is suspicious, it will pause the withdrawal without alerting Binance of the situation.

Withdrawal Lock

All new debit and ACH withdrawals are subjected to an automatic 10-day lock. That's because Binance pre-credits your account before the deposit is delivered. As a result, any attempt to withdraw an identical sum from your account will trigger a freeze.

Unverified Account

You can't withdraw funds without verifying your identity first. You'll have to upload a picture of your photo ID, a matching selfie, and a PDF with proof of your home address.

Your ID and proof of address documents must be current in order to use Binance. Additionally, you're required to set up two-factor authentication.

Website Problems

Binance has had issues with unfairly freezing the activities of its users in the past. A few months ago, Binance temporarily paused bitcoin withdrawals due to a single transaction error in the system, according to CNBC. Binance promised that the issue would be fixed within the hour, but withdrawals were actually frozen for almost three hours.

The only notice Binance gave to its users about the issue was a thread of tweets. This means that millions of users that were left in the dark trying to fix the issue on their own! If a cryptocurrency firm ever betrays your trust, you can always use a solution like DoNotPay to set things right.

Steps to Unfreeze Your Binance Balance

If your funds are being held over a negative balance, you can unfreeze them by making a new deposit. Simply log in to your Binance account and choose a deposit method. Your three options are:

  • Debit card
  • ACH
  • Wire transfer

If you've made any new changes to your account, your withdrawals should be unfrozen within 48 hours. If it takes longer, or if your funds were frozen for some other reason, you'll need to contact Binance customer support.

Here's how:

  1. Visit the Binance Submit a request page.
  2. Fill out the information requested in each drop-down menu.
  3. In the last section, provide some additional details about your problem, such as the total amount you tried to withdraw.
  4. Upload any files you may have to further explain the situation.
  5. Submit your request.
Binance Support Center Contact Information
Online SupportLive Chat
FAQ PageHelp Center
Account LoginPortal

DoNotPay is the Best Solution For Regaining Access to Your Binance Funds

While a few users will have resolved automatically, the majority will have to contact customer support to fix the issue. There's no guarantee that someone will respond to your support ticket right away, leaving you without essential funds for days.

When your withdrawals are frozen due to website errors, there's no telling when the issue could be resolved. It's also incredibly frustrating when other exchange users have had their privileges reinstated, yet your funds are still missing. Don't wait on the exchange forever: consult DoNotPay instead!

DoNotPay has developed the quickest method to legally demand access to your Binance account and all of your frozen funds by automatically sending the exchange a demand letter.

All you have to do is:

  1. Search "Crypto" on DoNotPay.

  2. Select the crypto exchange platform you use.

  3. Tell us when this problem started and estimate the losses you incurred from your inability to make trades/cash out.

After the letter is sent, the exchange will have approximately two weeks to respond. Most DoNotPay users are successful with the demand letter. However, if the exchange does not cooperate, you can send demand letters to them in small claims court with DoNotPay's help!

Here are other resources from DoNotPay that can help you address cryptocurrency issues:

What Else Does DoNotPay Offer?

DoNotPay has tried-and-true methods to solve pretty much any other kind of problem, including:

Log in to your DoNotPay account today to get your Binance withdrawal unfrozen.

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