Duke Energy Reimbursement for Food Lost During Power Outage

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Getting Reimbursed By Duke Energy For Food Lost Due To Power Outage

Duke Energy is a very large company providing power to customers across six states. Crews work hard to keep service from being interrupted, but with so many customers across such a broad area, power outages can happen for several reasons. If you are seeking , you probably do not care what the power outage was caused by, but you should. Duke Energy may be liable for compensating you, but only under certain circumstances.

Continue reading to find out who can be held liable for your losses and how to seek compensation for yourself. Then, read on to discover how can handle this and other tasks on your behalf, saving you time and money. Or check out other articles in the Utilities Outage product series.

Checking For Duke Energy Power Outages

When your power goes out, it is important to check online to ensure that Duke Energy knows that service is interrupted. Even if the outage is widespread, there is the possibility that it has not yet been reported. There is also the possibility that the outages are limited. However, the longer the delay to report the outage the longer it will take crews to restore service. Crews cannot fix outages that have not been reported. By logging in to the website using your Duke Energy account information, you can determine what outages have been reported locally or report your outage if necessary.

Getting Your Duke Energy Power Service Restored

If your power outage has already been reported, the website may give information about when service will be restored if that information is known. If crews are excessively busy or the outage has not been reported, determining the length of the outage may not yet be possible. Chances are you will have to check back for updates about what caused the outage and when service will be restored.

Getting Compensation For Losses After A Power Outage On Your Own

If you suffer damage or losses due to a power outage, you will need as much information as possible to get compensated. You will want to keep track of how long the outage lasted and what causes customers were given by Duke Energy. You must be as specific as possible about the loss or damage. When seeking compensation for lost food, grocery receipts are helpful. Here are the steps you can take to get compensated by Duke Energy for lost food due to a power outage.

  1. Gather all relevant proof including information about the outage and receipts. You should also have a detailed list of items lost.
  2. Go to the Duke Energy website and log in using your account information.
  3. Navigate, locating the Report Liability Claims webpage.
  4. Follow the prompts to begin the claim process.
  5. Upload proof documents as instructed.
What Documents Do I Need to File a Claim
You can quicken the process by completing the form on their website. You should Include photographs as needed, and provide complete and accurate supporting documentation such as.
Property damageProvide a detailed estimate or purchase records or receipts. Make sure everything is indicated before taking a photo of the damaged items.
Personal injuryCopy of medical records and receipts.
Lost wagesState the amount of time you were unable to work due to personal injury. This will need to be verified by your employer with payroll stubs showing your hourly or daily pay rate. The time you spend to pursue your claim will not be compensated.
Lost revenue:Tax records and/or bank statements, payroll records, revenue and expense statements, and sales receipts.
Miscellaneous lossesOther misc losses that you got affected by like hotel and restaurant receipts, car rental receipts, etc.

What To Do Next

It is important to keep track of all evidence gathered and to track all communications as well. Duke Energy can deny your claim. Your claim may be denied if the outage was the result of an act of nature or caused by the negligence of a third party, among other reasons. There is a chance you will need to file a claim in Small Claims Court or an Insurance Claim might be necessary.

Get Compensation For Losses After A Power Outage With Help From DoNotPay

The Utility Outages product from DoNotPay can handle reporting the outage, notifying you with updates, gathering receipts for lost food, and filing the claim for compensation with Duke Energy. If a small claims court or an insurance claim becomes necessary, DoNotPay has products for that too.

How to get compensation for an outage using DoNotPay:

If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps:

  1. Go to the Outage Refunds product on DoNotPay.

  2. Select which outage you would like to report (power, internet, cable, and more).

  3. Select your energy provider and enter your account number.

  4. Indicate when the outage started and how long it lasted.

  5. Verify your account information.

  6. If you want to be reimbursed for losses related to a power outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both.

  7. Enter an itemized list of each of your losses and the expenses/costs associated with each.

  8. Upload documents or photographic evidence that proves your losses. Also add the names of any witnesses who can attest to your losses if possible.

  9. Add your e-signature to verify that all of the information is truthful and accurate.

Why You Should Use DoNotPay To Get Compensation For Losses Due To Power Outage

Getting the compensation that you are entitled to is nice, but often the time spent gathering the knowledge of how to get that compensation outweighs the benefits. Your busy schedule does not allow time for navigating websites, filing multiple claims forms, or figuring out who exactly was to blame for your losses. Do all this and more, handling tasks quickly, easily, and successfully with DoNotPay saves you time and money. DoNotpay can even file small claims court or insurance claims on your behalf if necessary.

Why Use DoNotPay to solve Reimbursement from Duke Energy For Food Lost Due To Power Outage

  • Fast—You don't have to spend hours trying to solve the issue
  • Easy—You don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem
  • Successful—You can rest assured knowing we'll make the best case for you

DoNotPay Works Across All Utilities Companies

The Utility Outages product from DoNotPay helps you get the compensation you are entitled to after outages. works for all power, cable, and internet companies and helps you recover what is owed to you, such as compensation for damages or credits to your account due to outages. Here are other articles in the Utility Outages product series.

What Else Does DoNotPay Do?

The products available from DoNotPay save you time and money on a variety of tasks handling them on your behalf. When tasks are too time-consuming for your busy schedule, let DoNotPay do it for you. Here are some more product series from DoNotPay.

Want your issue solved now?