What To Do After a PG&E Power Outage

Utility Outages What To Do After a PG&E Power Outage

Claim Compensation For Your PG&E Power Outage

Power outages can occur for a variety of reasons. Whether you experienced a major storm or simply had your power go out as the result of someone hitting a utility pole, thousands of people around the United States experience power outages every single day. In fact, the United States has more power outages than any developed country, according to the U.S. Energy Administration.

Power outages can not only be annoying and dangerous but expensive as well, causing you to miss out on wages due to having to take time off work. You don't have to take it sitting down, though. If you want to claim compensation due to a PG&E power outage, turn to DoNotPay, the fast, easy, successful solution for getting money back due to a power outage.

How To Check For A PG&E Power Outage

If you suspect that you are experiencing a PG&E power outage, there are a few ways to check on your own.

1. Check to see if your breaker has tripped. Sometimes, flipping the breaker can bring your power back on. If it doesn't come back on after flipping the breaker, there's a good chance that there's a widespread power outage in your area.

2. Check the outage map on the PG&E website. The site features an interactive map of widespread power outage events, so you can check to see if your general area has been affected.

3. Ensure that you are signed up for outage notifications through PG&E. This will help to alert you in case of power outages in your area.

PG&E Notifications

PG&E has several automatic notifications systems. Make sure you’re signed up for the right ones:

Public Safety Power Shutoff NotificationsIf power is shut down as a result of extreme situations, the public safety alert system will send updates to all emails and phone numbers on file.
Automatic Notifications for Current PG& E CustomersIf you are a current customer you do not need to sign up for additional notifications. Your account information will be used to notify you of outages.
Public Outage NotificationsThe online outage map is the best way to find out about outages if you are not a PG&E customer. However, you will need to create an online account.

How To Get Compensation For A PG&E Power Outage On Your Own

When unexpected and lengthy power outages occur, you could potentially be out thousands of dollars. You could lose money due to a PG&E power outage for the following reasons:

  • Lost wages due to having to miss work.
  • Spoiled food that wasn't able to get proper refrigeration.
  • Property damage such as broken appliances.
  • Personal injuries sustained due to a power outage.

If you lose money because of a PG&E power outage, you have some options in pursuing compensation on your own:

  • Document the money that you have lost due to the outage.
  • Gather evidence, including photos of the damage, receipts, documentation of lost revenue, and any medical bills.
  • Reach out directly to the PG&E customer service department. You can contact them directly at 1-800-743-5000. Explain to the representative exactly why you believe you lost money due to the PG&E power outage, and make sure to have the documentation on hand to provide to them, in case they ask for it.
  • Be prepared to wait for a resolution to your claim. It could take weeks or even months for a representative to respond accordingly - and even then, you are not guaranteed to get compensated for the money that you lost.

Filing a claim on your own, and then having to wait for a resolution is adding insult to injury after a PG&E power outage. Not only is it stressful to reach out to customer service representatives, but you don't have any guarantee of resolution, which could leave you even more upset and stressed. For power outage compensation needs, turn to DoNotPay, the fast, easy, successful solution.

Use DoNotPay To Get Compensated For A PG&E Power Outage

Getting compensation for a power outage with DoNotPay is the fastest and easiest way to get your problem solved and get on with your life.

If you want to get compensation for an outage but don't know where to start, just follow our simple steps and let us take the burden off your shoulders.

  1. Go to the Outage Refunds product on DoNotPay. 
  2. Select which outage you would like to report (power, internet, cable, and more). 
  3. Select your energy provider and enter your account number. 
  4. Indicate when the outage started and how long it lasted. 
  5. Verify your account information. 
  6. If you want to be reimbursed for losses related to a power outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. 
  7. Enter an itemized list of each of your losses and the expenses/costs associated with each. 
  8. Upload documents or photographic evidence that proves your losses. Also, add the names of any witnesses who can attest to your losses if possible. 
  9. Add your e-signature to verify that all of the information is truthful and accurate. 

And that's it! DoNotPay handles the appeal process for you, taking the stress from your shoulders in just the click of a button.

DoNotPay Is Your One-Stop Solution For Handling Utility Outages

DoNotPay is the fast, easy, successful solution for handling power outage compensation needs. DoNotPay handles your claim for you, taking away the stress and the frustration, and leaving you to focus on more important matters - such as taking care of any damage to your home or property. Power outages can be expensive, traumatic, and disturbing - but with the help of DoNotPay, you can get the compensation that you deserve. 

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