Tucson Pothole Reporting: A Quick Guide

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

The Lowdown on Tucson Pothole Reporting

Are you wondering how to go about ? If so, you'll need to get someone from the city's transportation department on the phone to talk to you or fill out a street maintenance improvement request online.

Reporting a problem directly to the City of Tucson's Department of Transportation is not a convenient process. Fortunately, DoNotPay can help you report potholes and other issues around the city. DoNotPay can also help you sue the city for damages or injuries.

How to Report an Issue to the City?

If you notice a in the following ways:

OnlineFill out the form on this page for non-emergency requests for pothole repair on state-maintained roads.
By phoneTDOT at (520) 791-3154 or PCDOT at (520) 724-6410
EmailTDOTSR@tucsonaz.gov

If you opt to report the pothole online, go to the City's website. From there, you must click on the "Departments" tab and navigate to the Transportation Department web page.

That web page has a link that will take you to the Streets and Traffic Maintenance page. Once there, you must click on yet another link that takes you to yet another web page. Once you finally reach the Street Maintenance Improvement Request page, you must fill out the form, including:

  • The address, street, intersection, and direction of the pothole or other problem
  • The description of the request (pothole repairs, asphalt maintenance, etc.)
  • A detailed description of the problem
  • Your name
  • Your address (optional)
  • Your phone number (optional)
  • Your e-mail address
  • The answer to a math-based captcha

Report an Issue to the City by Phone

If you don't want to navigate several web pages to report a pothole or other problem to the City of Tucson, you can report an issue by phone at 520-791-4371. Instead of having to solve a captcha, you'll just have to wait on hold for an indefinite amount of time. If you are having trouble getting someone on the phone at the Tucson Department of Transportation, you can call the Pima County Department of Transportation at 520-724-6410.

Were You Injured as a Result of a Pothole in Tucson? Sue the City for Compensation

Hitting a pothole only damages a vehicle's suspension and shocks most of the time. Sometimes, a tire, wheel, or rim can become damaged. However, potholes have been the cause of serious injuries. For instance, if you hit a pothole while driving too fast, you can blow a tire, lose control of your vehicle, and run into a building or another vehicle.

If you have injured yourself after hitting a pothole, you can sue the city for your injuries. You can also sue the city for any damage done to your vehicle.

How Can I Gather Evidence to Prove My Damage or Injury Claim?

Whether you 're gathering evidence to prove a damage or injury claim, it will be beneficial if you take a picture of the pothole that you hit. You should also note where the pothole you hit is located.

It is also highly advisable to get a police report and gather video evidence of the incident if you can. If you don't have a dashcam, see if you can get video footage from a nearby store.

How to Gather Evidence for Damage to Your Car

If you 're suing the City of Tucson for damage to your vehicle, it will be beneficial if you take pictures of your vehicle from all sides. You should also take close-ups of any damage caused by hitting the pothole.

How to Gather Evidence for an Injury Claim

If you're filing an injury claim with the City of Tucson, it would be helpful to have the following information:

  1. The time and date of the incident
  2. An x-ray proving an injury
  3. An MRI proving an injury
  4. A complete medical report
  5. Pay stubs and W-2s if you are suing for lost wages

How to Use DoNotPay to File a City Repair Report

Do you want to file a repair report with the city of Tucson? Do you want to file a damage or injury claim after hitting a pothole? DoNotPay has you covered in six simple steps:

  1. Go to the City Repairs product on DoNotPay.
  2. Choose one of the following options:
    1. Report a maintenance issue to the city
    2. Sue the city for compensation

  3. If you want to report an issue, choose which problem you would like to report (pothole, broken lights, etc.) and tell us more about when you first noticed the issue.

  4. If you want to request compensation, tell us whether you 1) suffered a personal injury, or 2) suffered from property damage. Then tell us more about the incident date, where it took place, and any expenses you have already paid. Include the names of witnesses if applicable.
  5. Upload supporting documents and other evidence files.
  6. Enter the amount you want to be compensated in damages and verify your e-signature.

DoNotPay Can Help You Report Other Problems

Have you noticed any other problems that you would like to report to the City of Tucson? DoNotPay can help you with that, too, including:

It's not convenient to report problems encountered to the City of Tucson yourself. That said, DoNotPay makes reporting various violations to the City of Tucson a breeze.

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