What's the Easiest Way to Access Your TMH Medical Records

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How to Request TMH Medical Records Easily

If you intend to switch to a new doctor or want to have your at your fingertips for an emergency, accessing your medical records is your fundamental right. According to the Health Insurance Portability and Accountability Act (HIPAA), you reserve the right to request medical records from your healthcare provider. Unfortunately, many doctors and hospitals have confusing policies and bureaucratic behavior towards such requests. You may end up wasting your time and resources but never accessing your medical records.

This DoNotPay article outlines the process to follow to request your TMH records within the shortest time. Plus, DoNotPay also shows you how to write a clear and compelling letter to obtain your medical records if the hospital plays hardball.

What Types of Medical Records Are Restricted From Being Released?

Under HIPAA, doctors have the right not to disclose medical information about patients with specific conditions, except in certain circumstances. These conditions include:

  • Mental Illness - Records for patients with mental health illnesses should be away from the public eye, even family members. A doctor can choose not to disclose certain mental health records unless the patient is a danger to themselves. At such a point, they may need to release the documents to close family or friends to come up with the best possible care for the patient.
  • Substance Abuse - The other sealed medical records are for patients with drug and alcohol abuse problems. These records are usually kept secret to protect the patient but can be released on condition. A doctor can disclose substance abuse records to family members if the condition worsens and the family needs to determine the best possible care for the future.

How to Request Medical Records From TMH

are pretty straightforward to access, provided you're a registered patient at TMH and above 18 years of age.


This process of obtaining your medical records occurs via the TMH online patient portal. The steps from registration up to when you access medical records are as follows:

  1. Have your medical record number
  2. Login to the TMH medical portal
  3. Click register and enter your details
  4. Verify your identity through webcam or smartphone by submitting your driver's license
  5. If you're a guardian, you may need to show supporting documents to prove the claim
  6. Once done, click next and be redirected to create a personal login via TMH electronic system
  7. Complete the registration details to create an account
  8. Wait for the staff to verify the information within seven days

Once approved, you'll have access to the TMH patient portal, where you can check TMH electronic medical records and lab test results.

In Writing

The other way to get medical records from TMH hospital is through a written request letter. This letter should include as much information about your treatment and why you want to access it in the first place. If you're writing on behalf of a patient, you must have written permission from the family member as their guardian. If they're not in a position to approve, you must attach the relevant documents that prove you're their guardian.

The table below provides TMH official addresses where you can send your letter or, in case you want to contact them:

Phone number850-431-5454
Mailing addressMedical Records Department

Tallahassee Memorial Hospital

1300 Miccosukee Road

Tallahassee, FL 32308

It can be tedious and time-consuming to get your medical records or those of your family members alone. The ill responses you get from doctors and nurses can frustrate your effort to access medical records.

How to Transfer Medical Records to TMH

If you're switching doctors or your doctor retires, you can request a transfer of your medical records from one hospital or doctor to another. The process is simple. All you have to do is fill out an authorization form to give your doctor permission to share your medical records with TMH.

Indicate on the form which records you'd like to transfer, plus pay the final fee for the transfer to occur. The process can take anything from a day to a week, depending on the speed of processing a request. DoNotPay can make a request for your medical records or that of a loved one to be transferred to TMH.

Does TMH Charge for Medical Records?

TMH does not charge you for obtaining your medical records or transferring them. The only cost you may incur is printing paper if you decide to write a formal letter to the hospital requesting your medical documents. These include X-rays, CT scans and MRIs, or other radiological records.

Request for TMH Medical Records With the Help of DoNotPay

Requesting your medical records is one thing, but getting them is another. Hospitals have confusing policies on issuing medical records, plus doctors tend to be slow and bureaucratic about the matter. Sometimes it's never clear to whom you should direct your request.

DoNotPay can help you request medical records from your previous or current healthcare provider. DoNotPay has seen such requests before and knows who to address in a simple, clear, and authoritative manner, so your right to medical documents is guaranteed. Here's how to request medical records using DoNotPay:

  1. Look up medical records on DoNotPay website.

  2. Enter the name of the healthcare provider you'd like to receive medical records from.

  3. Answer a few questions about your provider and where you'd like to send the records.

DoNotPay Works Across All Companies, Entities, and Groups With the Click of a Button

DoNotPay can help you solve problems with companies and big entities such as hospitals that keep your records. Moreover, DoNotPay can also assist with any individual or group problems you may have. Simply, you can rely on DoNotPay at all levels of an organization.

For example, DoNotPay can help you request medical records from Florida the same way it can in California. If you need help with Kaiser, Mercy, Baptist, or Cleveland medical records, DoNotPay is one click away.

What Else Can DoNotPay Do?

Requesting for medical documents is just one of the many areas DoNotPay can assist you in. Additional services DoNotPay can be helpful in include:

Want to get your TMH medical records or that of your loved one? DoNotPay has experience drafting such requests for patients. DoNotPay knows who to direct the request to in a clear but authoritative manner so that you can access your medical records in no time.

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