Contact Specsavers Customer Service Without Waiting on Hold
Trying to reach the customer service departments of major companies such as Walmart, Amazon, and Virgin Media is never easy. Trying to connect to the right department is often difficult and when you do find the right number, it often results in a long on-hold wait time.
Specsavers customer service is handled by each retail location, making it very difficult to get in touch with a representative from the main office.
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So, stop wasting your time and let DoNotPay show you how easy it is to get in touch with Specsavers customer service.
Specsavers Customer Service Contact Numbers
|Specsavers Support/FAQ Site||Contact Page|
|Specsavers Phone Number 1||0345 2020 241|
|Specsavers Phone Number 2||0207 1000 241|
|Specsavers Fax||01481 235555|
|Specsavers Online Chat||Chat Tool|
|Specsavers Address||Customer Care Manager, Specsavers Optical Group, FREEPOST GU209, Guernsey, GY1 5SS|
For Specsavers customer service, contact your nearest retail location to discuss any issues or concerns you have with their products or services. Every store is managed by a local director that receives specialised support from the main Specsavers office.
There are several ways to contact local stores:
Opticians / Audiologists
If you are experiencing problems with your prescription or have concerns about your eye health, a local Specsavers optician can advise what remedy is best for you. A local audiologist can address any concerns you may be having with your hearing.
Specsavers states "your local store is your first point of call." Use the full store list to find an optician or hearing centre near you.
The local retail store can help you:
- Get a copy of your current prescription
- Cancel appointments
- Change contact details
- Opt-out of marketing materials
For customers that cannot visit a Specsavers store due to a disability or mental or physical illness, they can request a home visit by calling 0808 239 7238 to schedule an appointment.
Online Contact Form
The Specsavers customer service email is accessed by using the online Contact Form. Your request will be sent to a local store, which will contact you to make an appointment.
Ask the Expert
The "Ask the Expert" online chat tool is available on the Specsavers website. You can talk to experts about any non-urgent hearing and sight-related issues you are currently experiencing. Call 111 for all urgent issues.
You can reach Specsavers via their FREEPOST address at:
Customer Care Manager
Specsavers Optical Group
Guernsey, GY1 5SS
The correspondence is forwarded to a local store, which will address your concerns and contact you directly with any questions.
Specsavers Corporate Address
If you can't get help from a local store, or are not happy with the service you received, you may want to contact the corporate office directly.
The Specsavers customer service number is 0345 2020 241, or 0207 1000 241, and the fax number is 01481 235555.
The main offices are located at:
Specsavers Optical Group
Guernsey, GY6 8YP
The departments located at this address include:
- Product Development
- Public Relations
- International & Healthcare
- Information Technology
- HR & Communications
Get in Touch With Specsavers Customer Service Using DoNotPay
When you encounter a problem with Specsavers, you want a remedy right away, without having to wait on hold for a customer service representative. It can be frustrating to dial the number repeatedly only to be met with on-hold music and infuriating phone prompts that take you in an endless circle.
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