Contact Specsavers Customer Service Without Waiting on Hold

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Contact Specsavers Customer Service Without Waiting on Hold

Trying to reach the customer service departments of major companies such as Walmart, Amazon, and Virgin Media is never easy. Trying to connect to the right department is often difficult and when you do find the right number, it often results in a long on-hold wait time.

is handled by each retail location, making it very difficult to get in touch with a representative from the main office.

DoNotPay understands your frustration and eliminates time-consuming obstacles that often occur when trying to reach customer service departments for companies such as Specsavers, Marriott, EE, Vodafone, Sky, and o2.

Our easy-to-use system can show you how to jump the phone queue and call any customer service department on your behalf. Our automated system holds your place in line, and when a customer service representative answers, DoNotPay will notify you, getting you the answers you need without the wait.

So, stop wasting your time and let DoNotPay show you how easy it is to get in touch with .

Specsavers Customer Service Contact Numbers

Specsavers Support/FAQ SiteContact Page
Specsavers Phone Number 10345 2020 241
Specsavers Phone Number 20207 1000 241
Specsavers Fax01481 235555
Specsavers Online ChatChat Tool
Specsavers AddressCustomer Care Manager, Specsavers Optical Group, FREEPOST GU209, Guernsey, GY1 5SS

For , contact your nearest retail location to discuss any issues or concerns you have with their products or services. Every store is managed by a local director that receives specialised support from the main Specsavers office.

There are several ways to contact local stores:

Opticians / Audiologists

If you are experiencing problems with your prescription or have concerns about your eye health, a local Specsavers optician can advise what remedy is best for you. A local audiologist can address any concerns you may be having with your hearing.

Specsavers states "your local store is your first point of call." Use the full store list to find an optician or hearing centre near you.

The local retail store can help you:

  • Get a copy of your current prescription
  • Cancel appointments
  • Change contact details
  • Opt-out of marketing materials

For customers that cannot visit a Specsavers store due to a disability or mental or physical illness, they can request a home visit by calling 0808 239 7238 to schedule an appointment.

Online Contact Form

The Specsavers customer service email is accessed by using the online Contact Form. Your request will be sent to a local store, which will contact you to make an appointment.

Ask the Expert

The "Ask the Expert" online chat tool is available on the Specsavers website. You can talk to experts about any non-urgent hearing and sight-related issues you are currently experiencing. Call 111 for all urgent issues.

By Mail

You can reach Specsavers via their FREEPOST address at:

Customer Care Manager

Specsavers Optical Group


Guernsey, GY1 5SS

The correspondence is forwarded to a local store, which will address your concerns and contact you directly with any questions.

Specsavers Corporate Address

If you can't get help from a local store, or are not happy with the service you received, you may want to contact the corporate office directly.

The is 0345 2020 241, or 0207 1000 241, and the fax number is 01481 235555.

The main offices are located at:

Specsavers Optical Group

La Villiaze

St. Andrew's

Guernsey, GY6 8YP

The departments located at this address include:

  • Product Development
  • Marketing
  • Creative
  • Public Relations
  • International & Healthcare
  • Retail
  • Information Technology
  • Commercial
  • Finance
  • HR & Communications
  • Insurance

Get in Touch With Specsavers Customer Service Using DoNotPay

When you encounter a problem with Specsavers, you want a remedy right away, without having to wait on hold for a customer service representative. It can be frustrating to dial the number repeatedly only to be met with on-hold music and infuriating phone prompts that take you in an endless circle.

DoNotPay has developed a Skip Waiting on Hold product that is invaluable and ensures you will never again have to waste time waiting on hold.

Here's how to get started using DoNotPay to skip the Specsavers phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

What Else Can DoNotPay Help You With?

The DoNotPay automated system is not limited to just helping you with contacting department. Whether you need to contact Curry's, John Lewis, or any other business, DoNotPay can help. We have access to more than 10,000+ companies and can make getting in touch with them easier than ever.

In addition to accessing our Skip Waiting on Hold product, you can also take advantage of the many other products we offer, including:

  1. How to send demand letters to anyone
  2. Schedule an Appointment With the DMV
  3. Get Help With Bills
  4. Sign Up for Free Trials Without Being Charged
  5. Find Missing Money
  6. File a Complaint Against Any Company
  7. Learn Valuable Airline Compensation Hacks
  8. Analyse TOS

DoNotPay is available 24/7 and can be easily accessed from your home computer. Say goodbye to long on-hold waits and learn how our automated system can help you resolve issues you once thought were impossible to tackle on your own.

Want your issue solved now?