How to Claim PG&E Reimbursement for Power Outage

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Claim PG&E Reimbursement for Power Outage Hassle-Free

Utility outages are a common occurrence due to inclement weather conditions that affect power lines. Power outages are especially devastating if you rely on electricity for basic needs, such as refrigeration for perishable items and work or business needs.

If you were without power for an extended period, you might be entitled to . Read on for more information on claiming power outage compensation with DoNotPay.

How to Check for a PG&E Power Outage in Your Area

You are entitled to if you are experiencing a power outage from any power utility provider, including Oncor or DTE. You can check with your power provider to see if there have been any reported outages in your area. The official outage report from PG&E will include information on when the outage occurred, how long it has been affecting customers, and a detailed description of the cause. Here is how to check a PG&E power outage in your area:

  1. Visit the official PG&E website here.
  2. Click on the "Outage Map" button to view areas experiencing power outages.
  3. You can also report an outage by entering your address in the "Enter Address" box.
  4. After reporting an outage, you can click on "Receive Updates" and select how PG&E can contact you to give updates about the outage.

What Causes Power Outages?

There are several causes of power outages. Some of these are:

Natural CausesStrong winds, lightning, snow, ice on the lines, and rain can cause a power outage. A tree branch contacting power lines is an addition.
Equipment FailuresNot every time a piece of equipment can do its job perfectly. It requires maintenance and repairs once broken. It includes problems with switches, cables, transformers, etc.
Human ErrorThere are times when we unintentionally contact power lines causing power outages. Examples are traffic accidents and placing an antenna near a power cable.
Scheduled MaintenancePart of maintaining the safety and performance of equipment is maintenance. Sometimes scheduled maintenance is needed to avoid accidents in the future.

How to Get Compensated for a Power Outage?

Power and internet outages can bring untold damage to your home or business, including injuries, broken appliances, spoiled food in the fridge, and disrupted normal working conditions. If you were affected by a power outage for at least 48 hours because of severe storms, you are entitled to compensation of $25 - $100 from PG&E for the damages incurred.

Before you file for a compensation claim, you need to have the following documents:

  1. A copy of detailed repair estimates for property damage
  2. A copy of medical records and receipts for personal injury
  3. An itemized list of the cost and type of food spoiled in the fridge
  4. The amount of time you were unable to work

Follow these steps to get compensation from PG&E:

  1. Complete the PG&E Claims form online
  2. Scan and email any supporting evidence to
  3. Ensure to include your claim number in the subject line so the PG&E system can identify your claim.

Next Steps for Getting Compensation if You Can't Do It Yourself

Claiming a power outage compensation can be a lengthy process with too much paperwork involved. It can significantly delay getting your compensation claim processed. It is where DoNotPay can help you out by writing a compensation claim on your behalf, gathering all the required evidence of damages, and submitting it online to PG&E for fast reimbursement of losses incurred during an extended power outage.

How to Get Compensation for an Outage With the Help of DoNotPay

Power outages and Spectrum internet outages can significantly affect you and your family in many ways, from broken appliances to lost wages and spoiled food in the fridge. Below we outline how you can claim compensation using DoNotPay.

If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps:

  1. Go to the Outage Refunds product on DoNotPay.
  2. Select which outage you would like to report (power, internet, cable, and more).
  3. Select your energy provider and enter your account number.
  4. Indicate when the outage started and how long it lasted.
  5. Verify your account information.
  6. If you want to be reimbursed for losses related to a power outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both.
  7. Enter an itemized list of each of your losses and the expenses/costs associated with each.
  8. Upload documents or photographic evidence that proves your losses. Also, add the names of any witnesses who can attest to your losses if possible.
  9. Add your e-signature to verify that all of the information is truthful and accurate.

Why Use DoNotPay to Claim PG&E Outage Compensation

Here is why you should use DoNotPay to claim compensation:

  • Fast. You don't need to spend hours on end trying to get outage compensation.
  • Easy. DoNotPay will fill out all the forms on your behalf and follow up to ensure you get compensated.
  • Successful. Thousands of people have used DoNotPay to win their compensation claims.

What Else Can DoNotPay Do?

Getting PG&E reimbursement for a power outage is just one of many things DoNotPay can help you with. Other issues DoNotPay can help you solve include:

DoNotPay is your ideal consumer partner. Reach out to us today, and we will help you claim the rightful compensation for any outage damages.

Want your issue solved now?