How to Request Medical Records From Novant Health the Easy Way

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How to Request Medical Records From Novant Health the Easy Way

Medical records are essential for the continuity of your medical care and keeping track of your health. The documents are confidential; only you and your doctor should access your records. Sometimes, you can authorize sharing of your medical records with other parties.

There are constitutional acts that regulate health record privacy rules, such as HIPAA; leaking of health records is a fraudulent crime and abuse of privacy. To access your medical records, you need to apply a request to your doctor or have your personal representative make the request.

Since medical records are sensitive documents, there are a lot of hurdles involved before you can have full access to them. DoNotPay has a fantastic tool that simplifies the application process for you, allowing you to within minutes of your application.

What Is HIPAA and What Role Does It Play in Health Records Privacy?

The Health Insurance Portability and Accountability Act of 1996 is a United States federal statute put in place with a mission to protect patient health records from disclosure without consent.

The HIPAA privacy rule regulates who uses a patient's health records through the protected health information Privacy Rule. The Privacy Rule has guidelines that patients can use to understand and control their medical records.

The main aim of the Privacy Rule is to create a balance between the seamless flow of medical information between essential role players in the patient's health and protect the patient's privacy at the same time.

HIPAA works with several bodies to ensure that their aim is fulfilled, including:

1. Patients

2. Personal representatives

3. Healthcare providers:

4. Health plans

5. Business associates

6. Healthcare clearinghouses

How to Get Copies of Your Medical Records From Novant Health

Novant Health is a network of outpatient centers, hospitals, and physical clinics operating within four states, including:

1. Virginia

2. North Carolina

3. South Carolina

4. Georgia

Novant Health has the mandate of safekeeping all patients' health records from any medical facilities under their jurisdiction. If you are a patient seeking medical attention from any health facility regulated by Novant Health, you have the right to review and request copies of your medical reports.

You can extend the rights by asking Novant to send copies of medical records to a trusted third party. Your personal representatives who have the authority to decide on your behalf can also exercise these health record sharing rights.

You can request electronic copies of your health records and other protected information such as immunization and radiology imaging results by completing the Patient Request for Access to Protected Health Information form and sending it to Novant Health through:


You can also request a copy of your health records through the MyChart feature on the Novant Health website or the MyChart mobile app. You need to first get a MyChart account by sending a request through the website.

If you cannot send a request through any of the mentioned ways, you can contact the Novant Health Enterprise Release of Information Department at 1-844-763-9163 and get directed by a live agent.

What Do I Need to Provide to Access My Medical Records?

If you have access to your MyChart account, you might not need documents to get access to your medical records. However, for transparency and efficiency, you need to provide a few documents to prove your identity and get access to your medical records.

Attach the following details to the medical release form while requesting copies of medical records:

  • Date of birth
  • Name
  • Social Security number
  • Contact information (address and phone number)
  • Email address
  • Dates of service and specific records requested

How to Request Medical Records From Novant Health With the Help of DoNotPay

There is no period limit of how long a health facility can hold your medical records. Hence, you can request medical records from the past and have the right to access them.

The process of asking for medical records is not straightforward due to the delicate nature of the information held in the documents. DoNotPay helps you access your medical records faster through our Medical Records products.

Here is how to request medical records using DoNotPay:

DoNotPay has seen these requests before and knows how to write your health care provider a simple, clear, and effective letter that will get your legally-guaranteed health records for you in no time.

  1. Look up medical records on DoNotPay’s website.

  2. Enter the name of the health care provider you’d like to receive medical records from.

  3. Answer a few questions about your provider and where you’d like to send the records.

What Else Can DoNotPay Do?

DoNotPay is your close friend who has diverse knowledge and can help you solve all your issues all in one place. Our services are fast, , and convenient for all your needs. We can help you as well as from other facilities such as:

Requesting medical records is not the only service you get from DoNotPay. Sign up on our website today and enjoy the following products directly through your phone:

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