How to Easily Request and Access Norwalk Hospital Medical Records

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Where to Get Your Norwalk Hospital Medical Records

Norwalk Hospital is known for providing high-quality care at a reduced cost (or free!) to low-income patients. Patients also have the ability to request the as needed. It's never a bad idea to have a hard copy of your medical records, especially if you have chronic medical conditions!

While all hospitals are required by law to disclose this information to you, it's not always an easy task to complete. Inexperienced staff members can give you the wrong instructions for getting medical records, and even the release forms could be intimidating. If you're not sure how to request your medical records successfully, DoNotPay can take care of it for you!

Information You Might Need From Your Norwalk Medical Records

At Norwalk Hospital, you can request a complete copy of your medical records or any of the following individual records:

  • Lab or pathology reports
  • Radiology reports
  • Operative reports
  • Mental health information
  • Information for treatment related to HIV-AIDS
  • Substance abuse records
  • Emergency room records
  • Discharge information

Patients can have their records delivered by mail or through Norwalk's online patient portal. If ordering by mail, pictures will be sent in CD format.

How to Request Your Norwalk Medical Records

Requests for Norwalk medical records are processed by Nuvance Health. You'll need to request your records through this system by:

  1. Downloading and completing the release form. A copy of your photo ID must be included!
  2. Sending the signed form to medicalrecordsnh@nuvancehealth.org. If you'd rather print out the form, you can fax the completed hard copy to (203) 899-5300.
  3. If you need help completing the form, you can call the hospital directly at (203) 852-2320. You can only place your call between 8 a.m. and 4 p.m. EST.

Norwalk Hospital also allows certain individuals to acquire the medical records of a deceased person. Administrators of the estate will have to provide either a Fiduciary or Probate certificate with their application.

If none exists, the spouse of the deceased or next of kin only needs to provide a death certificate. Even if a patient is no longer living, a hospital won't dispose of their records right away. Most healthcare providers keep medical records for at least seven years.

Costs to Obtain Your Medical Records

All medical records cost $0.12 per page if they're delivered directly to the patient or next of kin. Payment must be successfully processed before any documents are sent. You can have your medical records transferred to another healthcare provider at no cost.

Redisclosure Restrictions

Under Connecticut law, only certain parties (including medical professionals) can have access to the following:

  • Notes and correspondence from a psychiatrist
  • HIV-related record
  • Any drug or alcohol abuse records

Many hospitals bar this information from general release because it may be used against you in a court of law. If you want this information shared, you'll need to provide an extra signature on the release form.

You can also indicate how long you'd like your authorization to be honored. If this information is not provided, your release forms will stay valid for one year.

What Happens if My Medical Records Are Incorrect?

Mistakes are common on medical records, even if you've been a patient for years! Norwalk Hospital patients also currently can't view their medical records online without filing a formal request. You won't know that your information is inaccurate until you've gone through the trouble of asking for it! If you need to have your records revised, follow these steps:

  1. Download and complete this form.
  2. Fax the form to the hospital's fax number. You can also send it by mail to this address:

Norwalk Hospital

Health Information Services Department

34 Maple Street, Norwalk, CT 06850

  1. Alternatively, you can contact the hospital by phone and explain the situation. A receptionist will document your request manually, so you won't need to send any extra forms.

DoNotPay Delivers Your Norwalk Medical Records Without Delay

Even if you follow all the instructions to the letter, human error can sometimes hold up the release of your records. Without those records, it's difficult to receive adequate care at a new PCP or hospital!

If you encounter a mistake on your medical records, you'll need a detailed reason why they need to be changed. If that explanation isn't satisfactory enough, the hospital may deny your request. Even worse, you may be waiting weeks with no response at all!

To get your accurate as quickly as possible, you'll need a simple and effective letter. DoNotPay automatically generates one in just three simple steps:

  1. Look up medical records on DoNotPay’s website.

  2. Enter the name of the health care provider you’d like to receive medical records from.

  3. Answer a few questions about your provider and where you’d like to send the records.

DoNotPay Works With Many Other Doctors and Hospitals

You don't strictly have to be a patient of Norwalk Hospital to use DoNotPay! We can request and transfer your records from any other healthcare provider in the country, such as:

Baptist network hospitalsKaiser hospitals
Cleveland ClinicMercy network hospitals

If Problems Occur, DoNotPay Helps Plan Your Next Steps

It should never be a struggle to obtain any of your personal information from other parties! If a hospital refuses to hand over your medical records, you're well within your rights to sue.

With a DoNotPay account, you can easily sue anyone or have your information revoked from irresponsible companies. We can always prove your case successfully!

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