Skip Waiting on Hold for MORE THAN's Customer Service Reps

Jump the Phone Queue for Any Company Skip Waiting on Hold for MORE THAN's Customer Service Reps

Skip Waiting on Hold for MORE THAN's Customer Service Reps

More Than, commonly styled as MORE THAN, is a United Kingdom insurance company that offers different insurance policies including motor, home, pet, and travel. The company is a subsidiary of the RSA Insurance Group. The company's business arm, More Than BUSINESS, offers business insurance.

Like most functional insurance firms, More Than strives to offer exceptional customer service for inquiries and complaints. The company has elaborate communication systems where you can lodge your complaint depending on the product.

Sometimes your complaints might go unanswered due to a large number of complaints or delayed communication. DoNotPay helps you easily communicate with MORE THAN customer service by contacting them and jumping the phone line on your behalf through the Skip Waiting on Hold product.

How to Contact More Than's Customer Service

MORE THAN has different avenues to contact their customer service team depending on your issue. The general reasons for contacting More Than customer service include:

  1. Car
  2. Home
  3. Pet
  4. Landlord
  5. Low miller
  6. Smart wheels young driver
  7. Travel
  8. Life
  9. Business
  10. Caravan and motor home

The various methods of communication include:

  1. Live Chat 

The quickest way to contact More Than customer service is through the live chat option on their website. A live agent replies to you immediately after you send a message. However, the option is not available throughout.

Sometimes, the option is not available always; the chat box only pops up when a live agent is available. The official communication time through the live chat is:

Monday to Friday: 8:00 am to 6:00 pm

Saturday: 9:00 am to 5:00 pm

  1. Email

You can email More Than through the 'Contact Us' page by following this procedure:

  • Log onto the More Than official website
  • Manoeuvre to the 'Contact Us' page
  • Click on the reason for contacting and go to the email option
  • Fill the form as prompted before sending the email

Emailing Customer Service is not the fastest way to get a response from More Than customer service. The team can take up to five business days or more before replying to your email. For security reasons, do not send sensitive information such as bank, debit, or credit card details.

  1. Call

More Than has different call lines depending on the issue you are dealing with. Below are tables showing the various general issues and the contact lines to call:

Pet Insurance

IssueContactOperational Time
Vetfone0800 072 819024 hours a day, 7 days a week
Make a Claim0330 100 7801Monday to Friday: 8:00  am to 6:00  pm

Saturday: 9:00  am to 1:00  pm

Track a Claim0330 100 7801Monday to Friday: 8:00  am to 6:00  pm

Saturday: 9:00  am to 1:00  pm

Existing Customers0330 102 3638Monday to Friday: 8:00  am to 6:00  pm

Saturday: 9:00  am to 1:00  pm

Customer Services0330 102 2915Monday to Friday: 8:00  am to 8:00  pm

Saturday: 9:00  am to 5:00  pm

Sales0330 100 7824Monday to Friday: 8:00  am to 8:00  pm

Saturday: 9:00  am to 5:00  pm

Landlord Policy

IssuesContactsOperational Time
Existing Customers and Sales0330 102 4501Monday to Friday: 9:00  am to 5:00  pm
Claims0330 102 4098Monday to Friday: 9:00  am to 5:00  pm
Advice Line (quote code number 71113 for this advisory service)01455 255015Opening hours

24 hours, 7 days a week

Home Policy

IssueContactOperational Time
Claims0330 100 7783Monday to Friday: 8:00  am to 8:00 pm

Saturday: 9:00  am to 5:00  pm

Home Emergency0800 300 6844 hours, 7 days a week
Policy Management0330 102 3627Monday to Friday: 8:00  am to 6: 00  pm

Saturday: 9:00  am to 5:00  pm

Sunday: 9:00  am to 4:00  pm

Request a Quote0330 100 7822Monday to Friday: 8:00  am to 6:00  pm

Saturday: 9:00  am to 5:00  pm

Sunday: 9:00  am to 4:00  pm

Low Miller Insurance

IssueContactOperational Time
Claims0345 078 7549Monday to Friday: 8:00  am to 8:00  pm

Saturday: 8:00  am to 4:00  pm

Existing Customers and Sales0345 078 7549Monday to Friday: 8:00  am to 6:00  pm

Saturday: 9:00  am to 5:00  pm

Caravan Guard

IssueContactOperational Time
Asking and Retrieving Quotes0800 14 88 400

01422 396 769

info@caravanguard.co.uk

Mon-Fri 8:00 am– 8:00 pm

Sat and Sun 9:00 am  – 4:00 pm

Car Insurance 

IssuesContactsOperational Time
Policy Renewal0330 102 3615Monday to Friday: 8:00  am to 6:00  pm

Saturday: 8:00  am to 4:00 pm

Sunday: 9:00  am to 4:00  pm

Reporting a Claim (in the UK)0800 300 252Monday to Friday: 8:00  am to 8:00  pm

Saturday: 8:00  am to 4:00  pm

Follow on Existing Claims0330 102 3630Monday to Friday: 8:00  am to 6:00  pm

Saturday: 8:00  am to 4:00  pm

Sunday: 9:00  am to 4:00  pm

Reporting a Claim (outside the UK)(+44) 330 102 4115Monday to Friday: 8:00  am to 6:00  pm

Saturday: 8:00  am to 4:00  pm

Sunday: 9:00  am to 4:00  pm

Glass Helpline0800 731 317224 hours a day, 7 days a week
Accident Emergency Helpline0800 300 25224 hours a day, 7 days a week
Existing Customers and Sales0330 100 0593Monday to Friday: 8:00  am to 6:00  pm

Saturday: 9:00  am to 5:00  pm

Sunday: 9:00  am to 4:00  pm

  1. Post 

More Than has two different post addresses depending on the issues you want to articulate, including:

MORE THAN Claims

Rapid Motor Claims

PO BOX 256

Wymondham

NR18 9DQ

MORE THAN Customer Relations Team

PO Box 255

Wymondham

NR18 8DP

DoNotPay Can Help Contact More THAN Customer Service

More Than's many communication channels might come with a disadvantage; you might not know how to navigate the website and use the correct communication channel. Similarly, the phone line might be quite long depending on the number of customers on hold.

DoNotPay helps you connect easily with More Than customer service through the Skip Waiting on Hold product. Here's how to get started:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you'd like to call.
  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up, so you can talk to a customer support representative without having to spend a second waiting on hold.

Other companies that DoNotPay can help you contact include:

DoNotPay Is a Master of All

Have you been having issues communicating with MORE THAN customer service? DoNotPay can help with all legal and administrative issues, including:

Sign up on our website to access these services and more.

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