Reach a Madewell Customer Service Agent the Easy Way

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Contact Madewell Customer Service the Easy Way

Consumers often face a frustrating waste of time when they try to reach a live human at . Callers may encounter a long phone tree. Customers who complete the obligatory phone tree may run into long hold times.

A study of four million phone calls found that half of Americans say they spend 10-20 minutes every week on hold. That amounts to an amazing 43 days of their lives! Poor customer service irritates customers. In fact, poor customer service costs U.S. businesses $75 billion each year.

Consumers relax! DoNotPay designed a robot that dials customer service numbers for you. The robot only alerts you after it reaches a living, breathing agent, not a computer-generated voice.

The best part about the DoNotPay robot is that you can access DoNotPay from a web browser. The automatic, web-based platform is easy to use and connects you faster than waiting in hold queues.

Madewell Customer Support Contact Number, Email, and More

The Madewell website's "Contact Us" page does not mention a specific time frame for responding to customer complaints. According to one customer rating site, Madewell has a 2.1-star rating (out of 5) mostly due to .

Madewell Support/FAQ Site
Madewell Phone Number 1 (domestic)866-544-1937
Madewell Phone Number 2 (international)1-434-385-5792
Madewell Email (US)
Madewell Emai (International)

In the U.S., customers may contact the company by telephone from 7:00 am-11:59 pm Eastern Time (ET), seven days a week.

International customers may contact the company by calling from 7:00 am-6:00 pm ET, seven days a week.

Contact Via Live Chat

Customers may interact with live chat operators from 9:00 am - 11:59 pm ET, seven days a week.

Contact Via Social Media

In today's digital world, most companies respond faster to public comments made on social media sites. Madewell says customers may interact with the company on their social media sites, including:

Customers may also leave comments on Reddit.

Check Status of Orders

Madewell also has a page dedicated to checking the status of an order. You will need to provide the order number, your email address, and the billing zip code.

Taking Advantage of Madewell's Return Policy

Madewell has a return policy. Madewell's return policy states that customers may return defective products within 30 days of purchase, as long as they are not;

  1. Used,
  2. Damaged,
  3. Washed,
  4. Worn,
  5. Without tags and original liners,
  6. Final sale items,
  7. Customized or Monogrammed, or
  8. Vintage items.

When returning gifts and items bought with cash, customers must provide the original receipt of purchase. Keep a copy for your records, too.

If returning items by mail, customers must complete the online Return Form. After completing the online form, the mailing address is:

8150 Industrial Blvd, Suite 250,

Breinigsville, PA 18031

Keep a copy of the mailing receipt.

Can I Send demand letters to Madewell in Small Claims Court for Refusing to Help Me?

Yes, you can. To send demand letters to Madewell in Small Claims Court, you must show the following:

  • You feel that Madewell wronged you,
  • Madewell refuses to own up to their mistake, and
  • Madewell refuses to pay what they owe you.

Using DoNotPay helps with the process by the following process:

  1. DoNotPay generates a demand letter that you can send to Madewell to try to settle things out of court.
  2. If Madewell does not answer, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
  3. After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
  4. You will then serve Madewell, which will tell them that they are being sued. You should also specify a reason for which you are suing them.
  5. Finally, it's your day in court! DoNotPay will provide a script you can use before the judge.

Corporate Address (helpful for suing in Small Claims Court):

1037 Emmet St., N. Charlottesville, VA 22903, USA

Want to Get in Touch Fast with Madewell Customer Service? Use DoNotPay

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Here's how to get started/Here's how you can use DoNotPay to skip [company's] phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That’s it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. DoNotPay is convenient, available 24/7/365, and easy to use.

Skip the Phone Queue at 10,000+ Companies with DoNotPay

With DoNotPay, you're only a few steps away from reaching customer service with most major companies and industries in the world. Below is a list of several leading companies that DoNotPay can help you reach. If you can't find the company you're looking for, don't worry, we offer a way to help you get in touch with them without waiting on hold.

Some companies DoNotPay can help you reach are:

Can DoNotPay Help with More Than Customer Service?

Helping you contact customer service is just one way that DoNotPay can help solve consumer problems. Some content that you may find interesting appear below:

Visit today. See what consumer issues this innovative, user-friendly, and convenient platform can help you resolve.

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