A Beginner's Guide to Requesting Your JPS Medical Records

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How to Access JPS Medical Records With the Help of DoNotPay

Healthcare is one of the biggest industries in the country, expected to exceed $6.2 trillion in national expenditures by 2028. Cutting through the bureaucratic red tape to obtain medical records can often be hard to navigate on your own.

Most Americans have received medical care from physician's offices, hospitals, urgent care clinics, and more. Pursuant to the Health Insurance Portability and Accountability Act or HIPAA, personal medical records are available, and you have a right to request them from your healthcare provider.

DoNotPay can show you how to request medical records, identify how long medical records are kept, help you access electronic health records, and show you how to sign a medical records release form.

Patients in the Fort Worth, Texas, area are most likely familiar with the JPS Health Network, which has a 573-bed hospital, acute care facility, outpatient care center, and psychiatric services facility. While a top provider in the region, accessing medical records from their vast network can often be time-consuming and costly.

Whether you want to get or need help accessing medical records from healthcare providers such as Kaiser, Mercy, Baptist, or Cleveland Clinic, DoNotPay can help. Our automated system makes it quick and easy to get medical records, eliminating the hassle of complicated forms and time-consuming in-person appointments.

What Is a JPS Authorization Form?

All patients of the JPS Health Network must complete and sign an Authorization of Release of Patient Information before medical records are released. The patient must provide the following identifying information:

  1. Full Name
  2. Phone Number
  3. Date of Birth
  4. Social Security
  5. Dates of Treatment

Patients must provide the reason they are requesting a copy of their medical records, which can include:

  • Continuing Medical Care
  • Social Security/Disability
  • Military
  • Personal Use
  • School
  • Insurance
  • Purposes
  • Other

Patients also need to indicate the format (CD or paper) and delivery method. There is an all-inclusive checklist to identify the type of the patient is requesting. If the patient wants the medical records sent to another healthcare provider, the person or entity must be disclosed on the authorization form.

The JPS Medical Records department can be reached at 817-702-1013 with any questions.

How to Access JPS Medical Records

In Texas, medical records cannot be released with written prior consent from the patient or their legally authorized representative. There are several ways to request JPS medical records:

OnlineLog into your JPS My Chart account to access personal medical records.
By EmailSend an email to outsideroifax@jpshealth.org. Include the reason for your request and the specific records you want copies of
By FaxDownload the JPS Authorization Form and send the completed, signed request to 817-702-5700.

Healthcare providers that are requesting medical records for continuity of care can fax their requests to 817-926-7324.

By USPS MailMail it to:

JPS Health Network

Health Information Management

1500 S. Main Street

Fort Worth, Texas 76104

It is important to indicate where you want the medical records sent on your behalf and ensure that you include the downloaded JPS authorization form when sending in your request. If none of these options are convenient for you, you can have DoNotPay obtain your JPS medical records for you instead.

How Much Does It Cost to Get JPS Medical Records?

There is a charge for JPS medical records unless the information is sent directly to another healthcare provider. Electronic transfers are not available and must be picked up in person with proof of identification.

Current charges for receiving copies of are as follows:

  • Pages 1 through 10 - $48.10
  • Pages 11 through 60 - $1.62 per page
  • Pages 61 through 400 - $0.79 per page
  • Each remaining page - $0.43 per page

If the information is on microfilm, the cost is $73.27 for pages 1 through 10 and $1.67 per remaining page. If the information is stored digitally and the request is in digital or electronic format, there is a flat fee of $87.14.

How to Access JPS Medical Records With the Help of DoNotPay

DoNotPay simplifies the process, eliminating time-consuming requests made directly to JPS Health Network.

How to request medical records using DoNotPay:

DoNotPay has seen these requests before and knows how to write your health care provider a simple, clear, and effective letter that will get your legally-guaranteed health records for you in no time.

  1. Look up medical records on DoNotPay’s website.

  2. Enter the name of the health care provider you’d like to receive medical records from.

  3. Answer a few questions about your provider and where you’d like to send the records.

What Else Can DoNotPay Do?

In addition to helping you obtain JPS medical records, DoNotPay can help in many other ways, such as:

DoNotPay simplifies handling the many requests, concerns, and questions that you encounter on any given day. With just the click of a button, you can find the solution you need without combing through endless online searches for assistance. With 24/7 help, there is no easier way to tackle the everyday problems that come your way, leaving you more time to enjoy your day.

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