Obtain Your HSS Medical Records In 3 Easy Steps

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Request Hospital for Special Surgery Medical Records With DoNotPay

Have you ever looked at those forms your medical office requests that you sign, and wonder what exactly HIPAA is? To put it simply, it means that your doctor can't release medical information about you without your permission. It also means that you can have access to those medical records at any time.

Getting those records can sometimes be a bit of a hassle, however. If you need your records from the , and you're having trouble getting them, DoNotPay can make the process go more smoothly.

What Rights Does HIPAA Give You?

HIPAA is about giving you protection from having your medical information released to anyone who requests it. This means that someone like a lawyer in a potential lawsuit, your child, or your mother who still feels a little too protective just can't walk in and request your records. Well, they can, but your doctor can't legally hand them over.

On the other hand, HIPAA is not designed to prevent you from getting your medical records. You have the right to look at them at any time, and your doctor has to provide them within 30 days. In a few rare cases, the doctor could request a 30-day extension.

There are some notable exceptions when your doctor can legally withhold your medical records, and these include:

  • Abuse of minors
  • Alcohol and drug abuse treatment
  • Information that is tied to a lawsuit
  • Information that could harm your child
  • Psychotherapy notes
  • Sexually transmitted diseases (STD)

Why Would I Need My Medical Records From HSS?

You may not need your medical records at this very moment, but it's impossible to tell when you will. That's why it's important to have at least a semi-current copy that includes your latest major medical procedures. The reasons why you need this include:

  1. You've recently appointed someone as your power of attorney.
  2. You've decided it's time to move to a new location, and will no longer be going to HSS.
  3. You want to double-check your records to make sure they're up-to-date and accurate.
  4. There are changes happening at HSS, such as a new buyer, and you aren't sure how long HSS will hold your medical records
  5. Your doctor wants to perform a procedure that you know you've already had.

How Do I Get My Medical Records From HSS?

To request your medical records from HSS, there are a few ways to do so. If you want access to records after February 1, 2016, then you can access them in the electronic form of your medical records on the MyHSS patient portal. You can view details such as:

  • Billing statements
  • Billing records
  • Test results

You can download the MyHSS app on the Apple Store or Google Play. Next, you'll need to request an activation code, which will require the following information:

  1. First and last name
  2. Address
  3. Date of birth
  4. Legal sex
  5. Email address
  6. Social security number

Once that's done, you can activate your account.

If you visited HSS before January 31, 2016, then you'll need to fill out a medical release form. The HSS Request for Access to Health Information is available here. If you want to give a caretaker access to your information, then you'll have to fill out an Individual Authorization for Release of Information.

Both forms will need to be faxed to:212-774-7364
For questions and wish to speak to someone at HSS:212-606-1254
Hours:Monday through Friday 8:00 am - 5:00 pm

Access Your HSS Medical Records With DoNotPay

While HSS is usually quick to respond, there may be unusual circumstances in which you can't get access to your medical records. This can range from:

  • You need it ASAP.
  • The HSS records department is overwhelmed and lost your request.
  • HSS has denied your request.

No matter what the reason is, if you're having difficulty gaining access to your , DoNotPay can cut through the bureaucratic red tape, and get you your records.

How to Request Medical Records Using DoNotPay:

DoNotPay has seen these requests before and knows how to write your health care provider a simple, clear, and effective letter that will get your legally-guaranteed health records for you in no time.

  1. Look up medical records on DoNotPay's website.

  2. Enter the name of the health care provider you'd like to receive medical records from.

  3. Answer a few questions about your provider and where you'd like to send the records.

DoNotPay Works With Other Hospitals as Well

HSS may not be the only place you need medical records from, and if that's the case, DoNotPay can handle that as well. We can get you access to records from:

What Else Can DoNotPay Do?

Can DoNotPay do it all? Unfortunately not. With that being said, there is a wide range of what we can do, and this can include:

Check out DoNotPay today to learn more about what services we offer, and how we can bring peace of mind back to your life.

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