How to Get Houston Methodist Medical Records Online

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Receive Your Houston Methodist Medical Records

One of the most notable American federal laws, the Health Insurance Portability and Accountability Act (HIPAA) of 1996, offered patients in America more transparency when it came to requesting their medical records. This applied to American hospitals' record policies, including those governing request procedures.

Under HIPAA, medical patients not only have increased laws over their privacy but the right to request their records and receive them in a timely fashion from the facilities that keep them. Whether you would like your Houston Methodist medical records for personal reasons, to help care for someone else, or when switching doctors, this guide will explain how to benefit from HIPAA and get your records easily.

Exemptions to Consider With Houston Methodist Medical Records Requests

While HIPAA guarantees that patients have access to their medical records, there is no foolproof way to get all medical records when some privacy clauses apply. There are some cases where exemptions will hamper someone from receiving all the data they are requesting.

In an effort to clarify the confusion, there are some patterns in the type of requests denied that are important to consider before making a request. In general, HIPAA is more likely to release and grant record releases than not. However, save time by knowing which records would be considered exempt before requesting them.

Here are the most common reasons for denial of medical records:

  • The documents requested have not been authorized for release by the patient.
  • In cases of treatment regarding STIs, mental health visits, and substance abuse clinics, patients are allowed to withhold the release of these documents.
  • Unless these are your documents, caregivers and people without Power of Attorney are not allowed to access these files.
  • Medical records in current court and cases may be denied to the public as well as by individuals involved in said litigation.
  • This would be the case in situations like requests for the mental health records of a spouse during a divorce proceeding or custody hearing.
  • Parents do not always have access to their minor children's records when the children have not signed off on the release of records at places like Planned Parenthood. In most cases, parents have automatic access to their minor children's health records.
  • If you are a caregiver or family member trying to assist a friend or relative, then you may need Power of Attorney to receive records.

How to Get Houston Methodist Medical Records Without Help

With those aforementioned exceptions aside, there are plenty of ways to request Houston Methodist medical records. If you need Houston Methodist medical records, you can apply for them in person, online, in writing, and by contacting Houston Methodist Hospital (HMH) for more information.

Since there are various ways to contact them, DoNotPay has compiled a list of the most successful ways to get medical records from HMH. HMH places a priority on requesting these documents in writing rather than using other methods of communication or visiting them.

Get Houston Methodist Medical Records Online

  1. Houston Methodist says on their website that a request for medical records must first come in writing.
  2. Patients are supposed to contact the department that has their records and request them from that department.
  3. The department in charge of records is called the Health Information Department.
  4. The Health Information Department handles the records requests but is not always the place to contact.
  5. They handle the records requests but are not the departments where a patient receives service.
  6. The patient should contact the department where they were treated first.
  7. The Health Information Department also suggests visiting the Patient Access – Request for Records site and completing the form.
  8. To request records online, navigate to this site and complete the form.

Get Houston Methodist Medical Records from Written Requests

Technically, Houston Methodist Hospital is going to prefer requests for medical records in a letter. They will also want patients to include forms that authorize the release of the records. A request for records from this hospital is going to require both a letter and completing the authorization forms.

Here's how to get HMH records this way:

  1. Complete a formal request for records that includes your name, date of birth, and other contact information.
  2. In this letter, also include the department that you are requesting documents from and the doctor.
  3. If possible, have the dates handy and they will be able to find the records with greater ease.
  4. They are also going to want a copy of this form.
  5. Print out the Authorization and include it with the written request.
  6. Take the written request and mail, fax, or email to send it to them.

You can reach Houston Methodist Hospital through:

Houston Methodist Hospital
AddressAttn: Release of Information/ Medical Records

6565 Fannin, ST-520

Houston, TX 77030

emailhmh_requestrecords@houstonmethodist.org
Phone Number(713) 441-2401
Fax(713-441-0095)

Get Houston Methodist Hospital Medical Records Other Ways

While the Health Information Department at Houston Medical Hospital is requesting that patients obtain their records through written requests that include an authorization, they also suggest requesting documents in a couple of other ways.

  1. If you are a current patient, make a request through the MyChart App.
  2. The MyChart application allows patients to create digital requests rather than time-consuming written ones.
  3. Call their main office
  4. Email the records department at the email address listed above.
  5. A full contact list of various departments is available here.
  6. Contacting their office may still result in a requirement to submit an online request.

Remember to include the following if you are a caregiver or patient:

  • Those who are caregivers will have to get special authorization to receive records.
  • Here is the authorization for caregivers online.

Get Houston Methodist Medical Records Using DoNotPay

Depending on the provider, hospitals can make getting medical records more challenging for patients. While this makes the job of those in medical offices easier, this often makes it more difficult for patients and caregivers to secure a copy of their records. In cases where the hospital demands a specific approach to retrieving documents, it may be less frustrating for patients to get these documents through DoNotPay.

Here's how one can get their using DoNotPay:

  1. Look up medical records on DoNotPay’s website.

  2. Enter the name of the health care provider you’d like to receive medical records from.

  3. Answer a few questions about your provider and where you’d like to send the records.

DoNotPay makes it easy for you to request not just HMH medical records but also your health information from many other facilities across the country, including Mercy, Kaiser, Baptist and Cleveland clinics.

What Else Can DoNotPay Do?

You can use DoNotPay for more than just requesting medical records. We can make your life easier with our other products:

to DoNotPay today!

Want your issue solved now?