How to Request Medical Records From HealthPartners in a Breeze

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

How to Request Medical Records From HealthPartners

Having your medical records on hand can be a good idea for a variety of reasons. Nowadays, things are made easier by the introduction of electronic health records too. There is no reason for a company to claim they're unable to send you your medical records, or for a company to claim the records got lost in the mail when you should be able to have easy access to them online. Under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to access your medical records for any reason you want. In that case, how do you request

Sometimes, requesting access to medical records can get a bit confusing. Fortunately, DoNotPay has found a way to make the process easier for you. Instead of you being the one to request the records, all you have to do is input some information and ask DoNotPay to do it for you. They can then send these records to you or someone else, such as your primary care physician.

HIPAA and Your Right to Access Health Information

Under the Privacy Rule of HIPAA, individuals are required to have access to their when requested. Unless another person is granted permission to access this information, only the named individual can request the information or have it sent to another party. The information you can request is called PHI, or protected health information.

PHI includes:

  • Medical/billing records covered by/for a health care provider
  • Enrollment, payment, and medical management record systems maintained by a health plan
  • Other records used by the covered entity to make decisions on the individual

Information obtained from the Compliancy Group

What is HealthPartners?

HealthPartners is a healthcare organization located in Minnesota. They focus on improving healthcare, community engagement, and research and education. They are the largest governed nonprofit community health organization in the USA, serving over 1.8 million medical and dental health plan members. HealthPartners employs over 26K people to bring their "vision" to life, striving to make healthcare more affordable and effective.

How Do I Get My Medical Records From HealthPartners?

allows you to access your medical records either online, by fax, or by mail. There is a form you have to fill out in order to receive your medical records or have them released to a doctor or other healthcare professional.

To receive your medical records from HealthPartners:

  1. Complete the medical release form.
  2. Read the instructions located on the last page of the form for information on where to send it. Every facility or department has a different phone number and address you can contact and/or send the form to.
  3. Send out the authorization form to the chosen facility.

Where Do I Send the Authorization Form?

You can send the release authorization form to transfer or receive your medical records to one of the facilities listed below (when mailing or faxing, address to 'Release of Information'):

Facility: Address:Phone:Fax:
Amery Hospital and Clinic265 Griffin Street East, Amery, WI, 54001(715) 268 0380952-883-9715
HealthPartners Medical ClinicsP.O. Box: 1490, Minneapolis, MN, 55440(952) 993 7600 952-883-9715
Hudson Hospital and Clinic405 Stageline Rd, Hudson, WI, 54016(715) 531 6230952-883-9663
Lakeview Hospital/Stillwater Medical Clinic927 Churchill St W, Stillwater, MN, 55082(651) 430 4596952-883-9798
Westfields Hospital and Clinic535 Hospital Rd, New Richmond, WI, 54017(715) 243 3406972-883-9719

For some information, you'll need to contact other departments or locations for information on where to send the authorization form:

Capitol View Transitional Care Center

  • Phone: (651) 254 0453

Community Services

  • Afton Place - Phone: (651) 254 0500
  • Hovander House - Phone: (651) 254 4370
  • Safe House - Phone: (651) 254 4744

HP Dental

  • Phone: (952) 883 5155

Home Healthcare and Hospice

  • Phone: (952) 883 6875

Physicians Neck and Back

  • Phone: (651) 631 4242

Billing Records

  • HealthPartners Clinic - Phone: (651) 265 1999
  • Regions Hospital - Phone: (651) 254 4791
  • Park Nicollet/Methodist Hospital/TRIA - Phone: (952) 993 7672


  • Regions/HealthPartners - Phone: (651) 254 3794
  • Park Nicollet/Methodist Hospital - Phone: (952) 993 5402
  • Westfields Hospital - Phone: (715) 243 2730

As you can see, there are many places you may have to send the authorization form to, and this can be frustrating. It's especially frustrating when you have to contact a specific department to find out where you have to send the form. Not to mention, filling out the form itself can be confusing. What if you're trying to have the medical records sent to you instead of another doctor or hospital? It doesn't mention yourself as an option on the form.

Request Medical Records From HealthPartners With the Help of DoNotPay

Just because requesting medical records can be frustrating, it doesn't mean you have to have a hard time with it. DoNotPay is willing to request them for you! All you'll have to do is answer a few questions and tell DoNotPay where you'd like to have the records sent.

How to request medical records using DoNotPay:

DoNotPay has seen these requests before and knows how to write your health care provider a simple, clear, and effective letter that will get your legally-guaranteed health records for you in no time.

  1. Look up medical records on DoNotPay’s website.

  2. Enter the name of the health care provider you’d like to receive medical records from.

  3. Answer a few questions about your provider and where you’d like to send the records.

DoNotPay Works Across All Companies

Not only can DoNotPay request medical records from HealthPartners, but they can help you request medical records from just about anywhere else too.

Some of these providers/locations include:

And almost anywhere else. You don't have to worry about a thing with DoNotPay.

What Else Can DoNotPay Do?

DoNotPay can do almost anything you need them to! Whether it's requesting medical records, requesting sick leave, helping with bills, or getting a copy of your birth certificate, they can do it all! So don't sit around procrastinating getting your medical records; let DoNotPay do them right away on your behalf.

Want your issue solved now?