Obtain Your Emory Medical Records

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How to Request Medical Records From Emory Healthcare

Since the onset of the Covid-19 pandemic, Emory Healthcare closed all the walk-up windows in the medical records department where patients could request their medical records. This was to minimize contact and reduce the spread of the virus.

To request medical records from Emory Healthcare, you will need to send your authorization form and other documents through mail, email, fax, or any other electronic method specified in your local r. All medical records are kept safe and confidential and are only released according to the law.

Whether submitting your request electronically or via mail, the process is straightforward, and you can complete it by yourself. However, it might be an involved process that you end up wasting so much time on. However, DoNotPay can help you through its , allowing you to get your medical records without hassle.

What Types of Medical Records Are Restricted From Being Released?

keeps all your health records, including your complete medical histories such as test results, medicines, allergies, and vaccinations. It also includes your insurance plan and contact information. All these records are available to you upon request.

However, there is some of the information the hospital may withhold for different reasons. Such restricted records include the following.

  • If the patient requests the hospital not to release their medical records to anyone.
  • Records are meant to serve as evidence for a lawsuit filed in court.
  • Records contain sensitive information on the patient's condition, like HIV status, mental illness, or STDs.
  • Records that reveal information on a newsworthy case, like in a case of violence.
  • If the records reveal a person's identity, who has been promised confidentiality.

Emory Healthcare can release such medical information to the relevant parties under proper authorization. For example, if the medical records are meant to serve as evidence in court, they can only be released for that reason.

How to Request Medical Records from Emory Healthcare

There are two ways to go about it.

  • Submit your request electronically
  • Fill out paper forms and submit them via fax, mail, email.

Request Medical Records Electronically

Emory Healthcare has an Online Patient Record Request tool that allows anyone to request their medical records. Other than patients requesting their own records, parents of minors and caregivers with power of attorney can request medical records on behalf of the patients they represent.

The tool will require you to verify your identity by taking a picture of your ID or driver's license through your computer's webcam or phone's camera during the application process. For a smooth application process, ensure that you use a compatible browser like Chrome, Firefox, or Safari.

Request Medical Records through Paper Forms

Here's how to go about it.

  1. Download the Emory Healthcare Authorization form in English or Spanish
  2. Fill out the form completely and sign.
  3. Fax, mail, or email it to Emory's Health Information Management (HIM) Department responsible for your case.

It's important to note that Emory Healthcare has different HIM departments depending on where you got your treatment. For example, Record requests for patients treated at Emory Long Term Acute Care and Emory Hillandale Hospital facilities should be sent to the Emory Decatur Hospital HIM Department for processing.

The fees are processed as per the laws of Georgia State. Medical records are charged $0.97 per page for the first 20 pages, $0.83 per page from pages 21-100, and $0.66 per page for all the pages above 100.

If you would like to contact Emory Healthcare, you can use the following details.

Address:Emory Decatur Hospital

Attn: HIM Department, Ground Floor

2701 North Decatur Road

Decatur, GA 30033



How to Request Medical Records From Emory Healthcare With the Help of DoNotPay

Through product, you can request medical records transfer from one health care provider to another and get access to the records.

Here's how DoNotPay works.

  1. Look up medical records on DoNotPay's website.

  2. Enter the name of the health care provider you'd like to receive medical records from.

  3. Answer a few questions about your provider and where you'd like to send the records.

And that's it! DoNotPay will send your request for medical records to your health care provider within a few days, and you should have your records received within a few weeks!

What Else Can DoNotPay Do?

Some of the areas DoNotPay can help include the following.

Check out DoNotPay's Request Medical Records product for more information.

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