How to Get Your Duke Medical Records in 3 Easy Steps

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How to Request Duke Medical Records Easily With DoNotPay

Patients of the Duke University Health System may want or need to see their medical records. Because of the Health Insurance Portability and Accountability Act (HIPAA), patients have the right to view their records. Medical records contain a lot of valuable information regarding past treatments, allergies, and more.

This information is intended only for authorized medical professionals and patients, so obtaining copies of requires putting in a request. However, the process of obtaining a copy of one's medical records is often harder than it should be, and this can especially be a problem at Duke. Whether you're a busy Duke student or another patient at Duke University Hospital, there is an easier way to request medical records.

With the Request Medical Records service from DoNotPay, completing a request for medical records from Duke is easy.

How Can You Obtain Duke University Hospital Medical Records on Your Own?

The Duke University Health System website outlines two main ways that patients can access their medical records. Patients can submit records requests through the online patient portal Duke MyChart, or they can fill out a form and submit it to the hospital. More details for each method can be found below.

Submit a Request Through Duke MyChart

Duke MyChart is a patient portal that allows users to view medical information online including laboratory results. To sign up for Duke MyChart, a user must be a patient at Duke. Once you are logged in, you can view information kept by the hospital and request additional files.

Fill Out the Authorization Form

The other primary method of accessing medical records at Duke is filling out and submitting an authorization form. This online form can be found on the Duke Health website. Filling out the form is complicated, so consider the following steps:

  1. State the reason for your records request. You may be sending records to a different physician, and in this case, you should include this.
  2. Indicate how you would like to receive your medical record. This can be through email, fax, or physical mail. You can also pick it up in person.
  3. Review whether you would like sensitive information included in the records. This includes things like genetic testing.

You may also reach out to Duke University Hospital through any of your preferred way below:

Contact Information for Duke
Email AddressROI-Requestor3@dm.duke.edu
Mailing AddressHealth Information Management

Duke University Health System

P.O. Box 3016

Durham, NC 27710

Fax Number(919) 620-5165

Transfer Your Medical Records to or From Duke University Hospital

One main reason why people request their medical records is to transfer them to another physician. This is done so that the new physician, either a new primary care doctor or a specialist, can see a patient's medical history.

If you are a Duke patient who needs to transfer their medical record, there are options in the authorization form to indicate that this is the purpose of the request. Transferring medical records can add another step to the process, but DoNotPay can help.

Does Duke Charge Patients for Copies of Medical Records?

There is no indication on Duke's website that they have a charge for patients to obtain copies of their medical records. Some hospitals do charge for this, though, so it is always a good idea to check before submitting a request.

Instead of Doing It on Your Own, Let DoNotPay Help Request Medical Records

Getting a copy of your medical records from Duke University Hospital is a process so complicated that the hospital created a set of instructions to do it correctly. You're busy and don't have time to figure out something that should be simple.

This is where DoNotPay comes in! Our Request Medical Records service doesn't require a long set of instructions. Instead, you can request copies of your in just 3 steps:

  1. Look up medical records on DoNotPay's website.

  2. Enter the name of the health care provider you'd like to receive medical records from.

  3. Answer a few questions about your provider and where you'd like to send the records.

DoNotPay Works Just as Easily With Other Hospitals, Too

Every hospital and doctor's office has their own unique system of processing medical records requests, but you don't have to take the time and effort to familiarize yourself with all of them. Instead, DoNotPay's Request Medical Records product works with every other hospital just as easily as it does with Duke University Hospital.

A few major hospitals you can request records from with DoNotPay include:

How Else Can DoNotPay Help?

If the Request Medical Records product is your first experience with DoNotPay, you've just scratched the surface of what DoNotPay has to offer. Beyond medical records requests, DoNotPay offers a large number of services to help you tackle a variety of issues. Some examples of DoNotPay features include:

DoNotPay makes it easy to do these, and this is just some of what the world's first AI Consumer Champion can do. Sign up today to learn and see all that can do.

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