Claim Your Compensation for Dominion Power Outage

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Get Compensated for Dominion Power Outage

Imagine the cost of an extended . If you own a business or you work from home, that's lost revenue—especially if you need the power to use the internet. If your refrigeration doesn't work, how much will it take to replace your groceries or temperature-sensitive medication? And let's not forget how injuries can happen in the dark, even when you keep plenty of flashlights handy.

Did you know Dominion Energy might compensate you for losses incurred in a Dominion power outage? Find out how DoNotPay can help you successfully file a claim.

How to Find Out About the Power Outage

The first thing you want to do when the lights go out is to find out if it's just you, or if it's a widespread event. After you've looked out the window and determined your whole block is dark, keeping tabs on the outage is easy if you go to the map. From here, you can check on the outage's ongoing status and even report the outage if it looks like nobody has done so.

Documenting how you monitor the outage can help you build your case.

How to Get Compensated for a Dominion Power Outage on Your Own

Before you can file a claim for a refund or compensation, you'll need to have certain information to state your case. Here's what to do:

  1. Record the date, times, and duration of the power outage.
  2. Note whether you reported the outage and what time you made the report.
  3. Do an inventory of any lost or damaged items during the outage.
  • Refrigerated or frozen food and medication
  • Personal injuries
  • Electronics
  • Lost work or business
  • Any other injuries, losses, or damages
  1. Make digital and print copies of any damages or injuries.
  2. Ask for a doctor's note, and make copies of your itemized medical bills.
  3. Have your account information, service address, and billing information handy.
  4. Call Dominion Power customer service at 866-DOM-HELP (866-366-4357), Monday through Friday, from 8 a.m. until 5 p.m.
  5. Either speak to a Dominion Energy customer service agent and state your case, or
  6. Ask for the name and business mailing address of the person in charge of making decisions regarding rebates and compensation.
  7. If mailing your claim, write a detailed cover letter introducing your evidence and ask for a refund, rebate, or credit, citing an amount that fairly compensates you for your losses.
  8. Mail your claim with delivery compensation to the address given by Customer Service, with the name of the appropriate supervisor.

There is an option to submit a complaint through an online Customer Relations form, though there are no options for uploading documents. We feel that a formal letter accompanied by documentation shows you're serious about the claim.

All that sounds like a lot, doesn't it? If you want to skip trips to the post office, time sitting on hold, and the hassle of putting together what might feel like a brief, read on... DoNotPay will make it much easier for you.

How to Get Compensation for a Dominion Power Outage Using DoNotPay

If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps:

  1. Go to the Outage Refunds product on DoNotPay.

  2. Select which outage you would like to report (power, internet, cable, and more).

  3. Select your energy provider and enter your account number.

  4. Indicate when the outage started and how long it lasted.

  5. Verify your account information.

  6. If you want to be reimbursed for losses related to a power outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both.

  7. Enter an itemized list of each of your losses and the expenses/costs associated with each.

  8. Upload documents or photographic evidence that proves your losses. Also, add the names of any witnesses who can attest to your losses if possible.

  9. Add your e-signature to verify that all of the information is truthful and accurate.

Does DoNotPay Help With Other Types of Outages?

Yes! We'll help you file a claim with any power or internet service provider across the United States, including these:

What Else DoNotPay Can Do For You

DoNotPay offers advocacy services for a range of customer service and consumer issues, from airline upgrades to subscription cancellations. Here are just a few services that fall in between:

Why Should You Use DoNotPay?

Because this Dominion Energy power outage compensation project is a fantastic way to learn what it's like to have us on your side. You'll find out that we're...

FastYour time's valuable, and we'll keep you off the phone and away from the paperwork.
EasyYou can do everything online with just a few simple steps, and we'll send in your claim on your behalf.
SuccessfulYou can rest assured knowing we'll make the best case for you and get you the compensation you deserve.

Once you've let us help you with this problem, we're confident you'll stick around and let us be your "AI Consumer Champion," advocating for you in other paperwork-intensive issues. Try us out today.

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