How to Get Your Conway Regional Medical Records

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How to Get Your Conway Regional Medical Records

According to the Health Insurance Portability and Accountability Act (HIPAA), patients have a right to view their medical records, get copies, and make necessary corrections to them.

Some of the records that one can access, in this case, include lab reports, billing information, doctor's notes, and medical test results. Additionally, there are various reasons why patients may wish to access their medical records. Below are some of the common ones.

  1. When their healthcare provider is retiring or closing the practice.
  2. To ensure continuity of one's care with their records when moving to a different area.
  3. If a patient is involved in litigation.
  4. When one is changing physicians.

Therefore, if you want to access your for whatever reason, you need to know the requirements beforehand to avoid unnecessary time wastage.

Insight Into Conway Medical Center

For several years now, has continued to provide high-quality, compassionate health care to communities. That happens by expanding access to care, offering innovative services, and hiring new specialists.

So, if you need special care or primary care, the facility's world-class providers will attend to you in the best way possible. Also, Conway Regional's Health Information Management department can help you obtain your medical records after delivering a completed request form by fax, in-person, or by postal mail.

Accessing Your Conway Regional Medical Records

Here are some things you need to know if you want to gain access to your Conway Regional medical records.

  1. The Time it Takes to Receive Your Medical Records

It takes up to seven or ten business days for Conway Regional Medical Center to complete a request for medical records. Your request can also be processed at the facility while you wait if you deliver it in person.

  1. Requirements

In writing, anyone authorized by the patient can access the latter's Conway Regional medical records. The following are the details that a valid authorization must contain. Otherwise, such a request will be returned.

  • Hospital patient ID, if available.
  • Patient's full name and date of birth.
  • A patient's legal representative's signature or the patient's signature. Note that authorizations signed by a representative must contain a copy of the power of attorney or guardianship papers.
  • Date of the signature.
  • The full name and date of birth of the patient.
  • If desired, there should be a specific expiration date for authorization.
  • Details of the information that one is requesting. That can be dates of service, a specific report/information, among other details.
  • The name and address of the person to whom the information is to be sent.
  • Purpose for disclosing the information.

More About Conway Regional Medical Records

Chain-of-CustodyThis refers to a record of the disposition of a specimen. A chain-of-custody documents the person that collected handled and performed an analysis on the specimen. These details are necessary when using results in a court of law becomes necessary.

It is also worth mentioning that Conway Regional Clinical Laboratory Services (CRCLS) has packaging and shipping materials that satisfy legal requirements for chain-of-custody. Note that this service is only offered for drug testing.

Specimen Identification PolicyTo ensure identification, CRCLS policy states that all specimens for testing must be correctly and adequately labeled. Also, specimens must have two person-specific identifiers on the patient label.

Person-specific identifiers may include the date of birth, patient's first and last name, or a unique identifying number like a medical record number. Specimens are considered mislabeled when there is a mismatch between the details accompanying the specimen and the person-specific identifiers on it.

Understand that where feasible, CRCLS will recommend obtaining a new specimen when one submits inconsistent or insufficient identification information.

Disclosures of ResultsCRCLS is only authorized to release results to ordering physicians or other healthcare providers responsible for an individual patient's care. Note that results are never released over the phone. Instead, they are faxed to the physician or other healthcare provider.

On the other hand, third parties requesting results, including those originating directly from the patient, are directed to the Medical Records Department of Conway Regional Health System or the ordering facility.

How to Request Medical Records Using DoNotPay

  1. Look up medical records on DoNotPay's website.

  2. Enter the name of the health care provider you'd like to receive medical records from.

  3. Answer a few questions about your provider and where you'd like to send the records.

Why Should You Use DoNotPay to Request Medical Records?

  • Easy – Tracking every step involved in requesting Conway Regional medical records when using DoNotPay is unnecessary. You will also avoid the need to fill out tedious forms.
  • Successful – The guidance you access when using DoNotPay promotes success.
  • Fast – Saving on time is part of the benefits of using DoNotPay.

Can DoNotPay Help Me With Other Medical Records Issues?

Getting your medical records in Conway is just a starting point of what you can accomplish by using DoNotPay Take a look at these other medical record-related issues that DoNotPay has successfully navigated now and in the past.

Other Things DoNotPay Can Handle

Besides helping you with your medical records, DoNotPay can also help you with various things such as:

Private information regarding any patient must be handled with the utmost discretion. For that reason, following the due process when requesting your Conway Regional medical records is not an option. Also, if you need help getting your medical records, consider signing up with DoNotPay today!

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