ByCoinbase Identity Theft Issues? DoNotPay Can Help!
, online banking, cryptocurrency transactions, or other types of financial transactions, you know the importance of protecting your account information. You probably have a detailed password, and you may have set up security questions and two-factor verification. That doesn't mean your account can't be hacked or your personal information compromised in a data breach.
Coinbase is a popular cryptocurrency exchange, where you can buy, sell, store and exchange cryptocurrency. Because there is a lot of financial and personal information involved, you need to be quick to react to possible account hacks and identity theft. If you are looking for help with , DoNotPay can help.
Do You Know the Signs of Identity Theft?
Identity theft is a common form of financial fraud, and can be committed by a friend, a family member or complete strangers.
| What is Identity Theft? | Identity theft happens when the perpetrator gains access to personal information, like your name, social security number, driver's license or address, and then uses this information to commit financial fraud. There are different types of fraud, such as accessing your financial accounts to steal your money, credit card fraud, unemployment fraud, or obtaining loans in your name. |
| How to Spot Identity Theft | If you have received notification from Coinbase that your account was compromised and funds were removed from your account by hackers, you may be worried. Having access to some of your personal information makes it easier to get more information or hack into other accounts. It is important that you are proactive in looking for other signs of identity theft so you can stop it and protect your personal life and finances. |
Since there are many different types of crimes that can be committed by identity theft, there are many different signs. Some of those signs include:
- Unusual transactions on your financial statements
- Being notified by your bank/financial institutions of suspicious activity/flagged transactions
- Receiving bills that you do not owe or not receiving bills in the mail (a sign that your billing address was changed)
- Receiving mail about unemployment claims that you did not file or being unable to file due to recent claims
- Being unable to file your tax return due to someone already filing in your name
- Unfamiliar accounts or inquiries on your credit reports
- Having medical claims denied by your insurance because you've maxed out your benefits
Coinbase Identity Theft
According to Coinbase, there are three steps you should follow immediately if you believe you are a victim of .
1. Lock Your Account
You can temporarily lock your account by contacting (US: +1 (888) 908-7930) and following the prompts. You will not speak to an agent, because the entire process is automated. Once you lock the account, you will also have to go through the full procedure to access and unlock the account.
2. Contact Coinbase
Once you lock your account, you need to notify Coinbase Support of the suspected compromise.
- Navigate to the Coinbase Contact Us form.
- Select the square that says "Coinbase"
- Scroll down to the form. You will see 3 drop-down menus. In order, select the following:
- Account Compromised and Unauthorized Accounts
- My account is compromised or has been hacked
- My Coinbase account was accessed without my consent
- Read and answer the new questions that appear based on your previous responses. If you are asked if you would like Coinbase Support to temporarily disable your account, you must select YES for this to happen.
- Complete the entire form with as much detail as possible.
- Submit the form.
3. Secure Your Accounts and Devices
Coinbase recommends that you also do the following:
- Secure your email account; reset passwords
- Scan your computer with antivirus software
- Secure your bank account and contact them if necessary
- Secure your mobile phone
- Report unauthorized Coinbase transactions on your bank statements via their online form
- Contact Coinbase via the method outlined above if you haven't already or have other questions/concerns
- File a police report with local authorities
Reporting Coinbase Identity Theft On Your Own
In addition to following Coinbase's reporting procedures and recommendations, you should also report identity theft appropriately.
Not only should you file a police report, but you should also:
- File a report with the Federal Trade Commission (FTC)
- Notify the Social Security Administration if you believe your SSN was accessed/used
- Notify the three major credit bureaus and monitor your credit reports
- Contact your banks and creditors to monitor your accounts
- Consult an attorney if you are struggling with Coinbase or any other institution regarding fraud investigations.
Let DoNotPay Help File Your Coinbase Identity Theft Reports
DoNotPay understands that dealing with identity theft can be time-consuming, exhausting, and stressful. Lawyers can get expensive. DoNotPay has an alternative solution to help you with identity theft.
How to deal with identity theft using DoNotPay:
- Search "identity theft" on DoNotPay and select the type of incident you would like to report.
- Tell us more about the incident that occurred, including the location, date, time, financial loss, and any suspect information you may have.
- We'll identify whether you should file an FTC report, contact the IRS, freeze your credit report, contact state agencies, or file a police report. Once we guide you through the best options, we'll automatically submit the reports on your behalf!
And that's it! DoNotPay will make sure your issue gets sent to the right place. We'll upload confirmation documents to your task for you to view, and if the contacts need more information, they will reach out to you personally via email or mail.
Why Use DoNotPay?
Your time is valuable, and when dealing with identity theft, it's important to act fast. We know the process can be overwhelming and tedious, which is why our Identity Theft service exists. We offer a fast, easy and successful way to help you address all aspects of identity theft.
We can help you with credit card fraud. We can help notify the IRS if someone has filed a tax return in your name, contact the right agencies if someone has filed for unemployment in your name, or stolen your stimulus check. We can notify the Social Security Administration or file reports with each credit bureau for you.
We can also help you sue for identity theft compensation in Small Claims Court using our Sue Now service.
What else can DoNotPay do?
DoNotPay has a variety of services that help you solve problems, save money and resolve issues, including:
- Insurance Claims
- Contact Government Representatives
- Compensation for Victims of Crime
- Chargebacks and Refunds