How to Reach Cazoo Customer Service Fast

Jump the Phone Queue for Any Company How to Reach Cazoo Customer Service Fast

Contact Cazoo Customer Service With Ease 

Cazoo is an online-only used car dealer. Described as the Amazon of used cars, Cazoo promises to deliver your order to your doorstep within 72 hours. They have 1500 second-hand vehicles in their inventory, so you don't have to worry about any holdups in the buying process.

Like retail companies such as AmazonJohn LewisCurry's, and Walmart, Cazoo allows customers to air their complaints through Cazoo customer service. Unfortunately, your experience with Cazoo customer care service might not be as smooth as imagined. You might end up being held on hold and even end up without solving your issue.

DoNotPay offers an easy way to air your complaints with its Skip Waiting On Hold product. With this, you don't have to worry about spending time waiting on hold once you reach out to Cazoo customer service.

Reasons Why You Would Contact Cazoo Customer Care Service 

Several reasons can prompt you to contact Cazoo customer service. These reasons include:

  • When you're unable to choose the car you want
  • When there are issues associated with your payment method
  • Delays in delivery of your vehicle
  • Problems related to your delivered vehicle
  • When you wish to return your vehicle if it doesn't fit your expectations and you don't know how to

What are the Different Ways of Contacting Cazoo Customer Care 

If you need any help, Cazoo customer care services are available from 8 am - 8 pm every day. You can use the following options to contact them:

  1. On phone
  2. Whatsapp
  3. Social media
  4. Online chat
  5. In-person
Phone020 3901 3488
Whatsapp07984 395 125
Social MediaYou can use the following social media links to contact Cazoo customer care:

Online ChatFollow these steps to contact Cazoo on their online chat:

  1. Visit their Support page 
  2. Click on the message icon on the bottom-right
  3. Enter your details
  4. Click on start chatting
In-PersonCazoo has established several customer centres where customers can visit and file their complaints. These centres operate from 8 am - 8 pm every day. Here is a list of a few of these centres:

  • Birmingham: 821 Tyburn, Birmingham, B24 9NY
  • Bishop Auckland: 1 W Auckland Road, Tindale Crescent, Bishop Auckland, DL14 9TW
  • Bristol: 832 Bath Road, Brislington Bristol, BS4 5 LQ
  • Cardiff: 232 Penarth Rd, Cardiff, CF 11 8LR
  • Carlisle: Grearshill Road, Kingston Industrial Estate, Carlisle CA3 OET
  • Chertsey: Staines Road, Chertsey, KT16 9DA
  • Doncaster: 11 Merchant Way, Doncaster, DN2 4BH
  • Exeter: Denbury Court, Marsh Barton, EX2 8NB
  • Fulham: Townmead Road, London, SW6 2SN
  • Grangemouth: Glens burgh Road, Falkirk, FK3 8XJ
  • Ipswich: 2 Bath Street, Ipswich, IP2 8SD

You can find other places using their Customer Centres Page.

Alternative Means to Resolve Customer Care Service Complaints 

You can use the following alternatives to resolve your complaints if Cazoo customer service doesn't meet your expectations: 

  1. Complain to an ombudsman
  2. File a complaint with Alternative Dispute Resolution

How to File a Complaint with the Ombudsman 

An ombudsman is a government-appointed professional who looks into the complaints between companies and organizations. They are free and partial and don't take sides in any cases. To file a complaint, check their website and make a complaint by completing their online form.

You should find a private ombudsman since you'll be complaining against a private organization. You can learn more about filing a complaint with the ombudsman through their webpage.

How to File a Complaint with Alternative Dispute Resolution 

Common forms of Alternative Dispute Resolutions include

  • Meditation
  • Arbitration

These are schemes that the government has set up to settle disputes between consumers and manufacturers.

Contact Cazoo Customer Care Service With DoNotPay 

If you have an issue with Cazoo, you want it solved as fast as possible. However, it's infuriating when you dial the support number and spend on hold to reach a support agent. And to add salt to the wound, it's incredibly frustrating when your issue is not handled to your satisfaction.

You don't have to worry about this kind of situation again. With DoNotPay's Skip Waiting on Hold, you don't have to spend hours on hold while contacting Cazoo's customer care service. We will wait on your behalf and notify you as soon as an agent responds to your call.

Take advantage of these 4 steps, and let's help you skip Cazoo's customer care phone queue:

  1. Open your web browser and sign up for DoNotPay.

     

  2. Type in Skip Waiting on Hold and select the product.

     

  3. Search for the company you'd like to call.

     

  4. Click on the name of the company and have us do the work for you.

     

And that's it. By completing these four steps, all you have to do is wait, and we'll instantly inform you once their support has responded.

And that's not all. We can help you deal with any customer service regardless of the company you're dealing with. We can help you deal with Hospitality companies such as Marriott, Media companies such as Virgin Media or Sky, and Telecoms like o2, Vodafone, and EE.

All you have to do is sign up for our service, and we'll be at the forefront to help you file your complaint!

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