Obtain Your Bon Secours Medical Records

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How to Request Bon Secours Medical Records With DoNotPay

is a not-for-profit Catholic health system headquartered in Marriottsville, Maryland. It was founded in 1983 to fulfill the healthcare mission of the Sisters of Bon Secours USA and currently owns or manages several acute care hospitals, a psychiatric hospital, nursing care facilities, assisted living facilities, and home care and hospice programs in seven US states.

If you're a patient in any of the Bon Secours facilities, DoNotPay can help you . We make the entire process seamless, ensuring you get your medical records without delay.

Why Might You Need Copies of Your Medical Records?

Medical records document your care, including your medical history, current health status, and relevant diagnoses regarding acute or chronic conditions or problems, all test results and reports, and any treatments, therapies, or procedures provided or performed. Thanks to The Privacy Rule, a federal law under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to access, review and get copies of your medical records, even if you have an outstanding balance.

Getting your medical records comes with several benefits, including

  • Having your medical records saves you time: When you have the history of all the tests already performed, your healthcare provider can avoid performing the same tests again. This will save you time as well as money.
  • It allows you to get better care: Your medical records are in different places as each specialist who treats you keeps their own file, and your doctors may not always share information. Having copies of your medical records to show your doctors will help you get better care. Medical records also help keep your allergy information up to date.
  • It allows you to be prepared for medical emergencies: During such emergencies, your medical records come in handy to review and decide on the best possible patient care from your healthcare provider.
  • Comes in handy for insurance purposes: Having your medical records is especially useful when understanding health care bills and health care costs. You can check your records to make sure your diagnosis and reason for a doctor's visit match your billing statement and billing codes or dispute charges for in-hospital care like surgery time, drugs you didn't take, or procedures you didn't have.

What Types of Medical Records Are Restricted From Being Released?

Federal and state laws protect some types of medical records from being released. If the patient is a minor or otherwise unable to consent (e.g., mentally incompetent, deceased), you must complete the specific section in the Authorization for the Release of Health records form in full, including the reason for your request and provide supporting documentation proving you are their representative. Restricted medical records include

  1. Records from alcohol and drug treatment programs
  2. Clinical records from mental health programs
  3. Sexually transmitted disease treatment
  4. Birth control treatment
  5. HIV/AIDS­ related Information

How to Get Medical Records From Bon Secours on Your Own

To request medical records from Bon Secours, you will need to submit a signed Authorization for Release of Patient Health Information form to your respective facility's Health Information Management (HIM) Department via mail or Fax. Bon Secours medical record requests are usually processed within 7-10 business days. A photo ID is required when picking up your requested information.

Bon Secours Hospitals Fax and Mailing Addresses

Bon Secours Community HospitalHIM Department

160 East Main Street

Port Jervis, NY 12771

Memorial Regional Medical Center8260 Atlee Road

Mechanicsville, VA 23116


Richmond Community Hospital1500 N. 28th Street

Richmond, VA 23223


Rappahannock General Hospital101 Harris Road

Kilmarnock, VA 22482


Southside Regional Medical Center200 Medical Park Blvd

Petersburg, Virginia 23805


Southern Virginia Regional Medical Center727 N Main St

Emporia, Virginia 23847


St. Francis Medical Center5801 Bremo Road

Richmond, VA 23226


St. Mary's Hospital5801 Bremo Road

Richmond, VA 23226


Bon Secours Mary Immaculate Hospital2 Bernardine Dr.

Newport News, VA 23602

Health Information Management Department

Hours: 8 am to 4:30 pm, Monday through Friday



Bon Secours Maryview Medical Center3636 High St.

Portsmouth, VA 23707

Health Information Management Department

Hours: 8 am to 4:30 pm, Monday through Friday



Southampton Memorial Hospital100 Fairview Dr

Franklin, Virginia 23851


St. Francis Downtown1 St. Francis Drive

Greenville, SC 29601


St. Francis Eastside125 Commonwealth Drive

Greenville, SC 29615



How to Transfer Medical Records to Bon Secours

If you're a new patient and would like to have your medical records transferred to Bon Secours, you need to contact your previous healthcare provider and fill out an authorization for the medical records release form. Talk to your new doctor to determine what type of records you need to request - do you need the entire record or only part of it, or do you need specific test results such as X-ray films and blood work results? You also need to provide directions about where you want your medical records to be sent.

If you need to get records for non-emergency situations (like switching to a new doctor at Bon Secours), it's best to give lots of notice. Let your previous medical provider know that you'd like copies a few weeks ahead of any visits to your new doctor at Bon Secours. DoNotPay can help you request for your medical records to be transferred to Bon Secours.

Bon Secours Medical Record Request Costs

Bon Secours doesn't charge you a dime if the medical records you requested to be released are sent to a physician, hospital, or another medical provider. However, for records sent elsewhere, such as to yourself or an attorney, you'll be charged a fee of $0.36 for each page copied.

Request Bon Secours Medical Records With the Help of DoNotPay

With DoNotPay, getting your Bon Secours medical records doesn't have to be a long and complicated process. Our vast experience handling medical records requests means that we can provide the correct documentation to your healthcare provider to ensure you receive your medical records in no time. Just follow these three steps:

  1. Look up medical records on DoNotPay's website.

  2. Enter the name of the health care provider you'd like to receive medical records from.

  3. Answer a few questions about your provider and where you'd like to send the records.

What Else Can DoNotPay Do?

Helping you get your Bon Secours medical records isn't the only thing DoNotPay can help you with. We can also help you request your medical records from other hospitals like Kaiser, Cleveland Clinic, Baptist, and Mercy. You can also use DoNotPay to solve other issues such as:

Knowing how to get your medical records can become confusing because of the several hospitals and healthcare facilities under Bon Secours. This is where DonNotPay comes in. We request the medical records on your behalf and provide the necessary documentation to ensure you .

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