How to Easily Get Your Banner Health Medical Records

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Request Your Banner Health Medical Records In 3 Steps

Your doctor's job is to keep you healthy, but they can't be around all the time. The recommendations they make are based on your lifestyle and health history, and you are the primary source of that information, but you're human. You'll mix dates up, or forget exactly what shots you got when and which pills you were given for that condition you had ten years ago. That's why it's important to know how to access your medical records. If you need help , DoNotPay can help.

How to Get Your Records From Banner Health

You can get your medical records from Banner Health in three ways:

  1. Enroll in MyBanner - You must be over 18 to do so.
  2. Contact the health information management services department at the Banner Health location you visited
  3. In-person from the front desk at your primary care physician's Banner Health office

You may be charged a fee to get a copy of your record. You will have to verify your identity and complete an Authorization for Release of Medical Information. The authorization form allows you to specify

Who are you releasing your medical record to?This could be another physician, your insurance company, or a legal entity if you need your record for court proceedings
The dates of service you wish to have releasedLimiting the dates of service can reduce any fees you are charged.
Which parts of your record you want to be releasedYou can choose to only have certain portions included, like your medication list, operative history, or radiology report. This may reduce your record fee. You can also choose to get your entire record and exclude portions, including those regarding sexually transmitted diseases, substance abuse treatment, or psychiatric care.
How the record will be delivered to youIf you are only receiving paper records, you can have the copies mailed to you or pick them up in person. If you are receiving an electronic copy, you can have it emailed, faxed, or delivered on a CD.


If you do not need a for medical or legal purposes, Banner Health's patient portal may meet your needs. In MyBanner, you can

  • See your medications, lab results, and immunization record
  • View discharge instructions from hospital visits
  • Communicate with your provider

You can access MyBanner either through your web browser or through the Banner Health mobile app. You can enroll on your own with the following information from a Banner Health visit:

  1. Your name
  2. Email address
  3. Date of birth

You can also request that a link be emailed to you during your next visit. Adults can enroll themselves, but parents cannot enroll their children. If you need access to a patient portal for a child under 12 or another adult for whom you have been granted decision-making powers, you must request proxy access. By state law, proxy access cannot be given to children between 12 and 17 years of age.

To request proxy access, you need the names and dates of birth of yourself and the other party, as well as your email address, phone number, and relationship to them. You will also need their zip code. The proxy access will be valid until it is canceled by you or Banner Health. Banner Health will only terminate proxy access for children who age out.

Changing Your Medical Record

If you view your record and find inaccurate or incomplete information, you can ask to have your records updated with a Request to Amend or Supplement Records form. You will need to provide your medical record number in addition to the standard personal identifiers like address and date of birth.

You will receive confirmation of receipt of your request within 10 days. Banner Health will only update the information if it was added to your record under their care. If your request is approved, the information will be updated and sent to any parties you identify or anyone that Banner Health can determine may have used your medical history "to your detriment".

If your request is denied, you may submit a one-page rebuttal. This does not function as an appeal to the decision. Note that the request form will become part of your record regardless of the decision.

Get Your Banner Health Records With DoNotPay

If you want to leave the paperwork for someone else, DoNotPay can easily get your Banner Health records for you in just four steps:

  1. Look up medical records on DoNotPay's website.

  2. Enter the name of the health care provider you'd like to receive medical records from.

  3. Answer a few questions about your provider and where you'd like to send the records.

If you've stopped visiting Banner Health for your healthcare needs, DoNotPay can still help you. These same four steps can get your medical records from

And many other facilities. Try DoNotPay today to get more time back in your day!

Want your issue solved now?